Find a TenderAwarded
Published 28 Jan 2025, 09:00 GMT

Official UK procurement notice

BCU-OJEU-57084- Service, Maintenance and Reconditioning of Wheelchairs and Associated Equipment within Betsi Cadwaladr University Health Board

Official notice

Procurement agent: NHS Wales Shared Services Partnership·On behalf of: Betsi Cadwaladr University Health Board

2 lotsServicesOpen procedureSME suitable
Published estimate£900,000total for 2 lots
Submissions closed 11 Mar 2025awarded 1 Aug 2025
Awarded to Ross Auto Engineering Ltd t/a Ross Care2 awards

What is being bought2 lots · detail below

Published requirement description

Betsi Cadwaladr University Health Board (referenced to from here on in as BCUHB) are seeking to appoint a suitably qualified and experienced contractor to provide the Service, Maintenance and Reconditioning of Wheelchairs and associated items across the Health Board.

The Health Board require a fully comprehensive package to be provided by the successful supplier- a detailed breakdown of the requirement is included within the Specification document that accompanies this Invitation to Tender.

The requirement is split into two (2) specified lots:

Lot 1- Service and Maintenance of Wheelchairs and Associated Equipment

Lot 2- Reconditioning of Wheelchairs and Associated Equipment

The term of the contract will be 3 years with an option to extend, at the sole discretion of the Contracting Authority, for two additional 12 month periods.

Betsi Cadwaladr Health Board recognises the importance of the Welsh language to the communities it serves. Consequently, responses to an invitation to quote or tender will be accepted in Welsh as well as English. However, please note that tender responses submitted only in Welsh will be translated by the Health Board into English before consideration. Those involved in translating the document will be barred from taking decisions on awarding tenders.

Full details outlining the scope of the works are contained within the eTender Wales Invitation to Tender.

The tender will be awarded to the most economically advantageous tender based on 40% quality and 60% cost as detailed in the ITT document.

Please note that the tender closing date is 11/03/2025 at midday and any late submissions will not be considered.

The etenderwales bravosolution ref: project_57084 and itt_115299. Please direct all queries relating to this tender via the messaging function of the Bravo portal.

More details can be found at etenderwales.bravosolution.co.uk ↗

CPV: Invalid carriages and wheelchairs · Invalid carriages, wheelchairs and associated devices · Motorised wheelchairs · Parts and accessories for invalid carriages and wheelchairs · Parts and accessories for wheelchairs · Repair and maintenance services of wheelchairs · Wheelchair frames · Wheelchair seats · Wheelchair tyres · Wheelchair wheels · Wheelchairs

Lots and requirements (2)Procurement structure

2 lots · no lot values published · same evaluation weights on every lot

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 40%Price: 60%
Published sub-criteria (2)
  • Technical: 40%
  • price: 60%
Published award criteria (2)
  • Technical: 40
  • Price: 60
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
28 Jan 2025, 09:00 GMT
Last source update
13 May 2026, 14:01 BST
Award evaluation window
11 Mar 2025 – …
Authority reference
BCU-OJEU-57084
FTS notice number
2026/S 000-043934
Classification (CPV)
Invalid carriages and wheelchairsInvalid carriages, wheelchairs and associated devicesMotorised wheelchairsParts and accessories for invalid carriages and wheelchairsParts and accessories for wheelchairsRepair and maintenance services of wheelchairsWheelchair framesWheelchair seatsWheelchair tyresWheelchair wheels
+1 moreWheelchairs
Delivery area
Wales (UKL11)
Official registry OCID
ocds-h6vhtk-04d69f Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Key Performance Indicators (KPI’s) will be used as part of the contract to monitor performance. A copy of the KPI’s will be discussed upon award of this tender

Publisher note: (WA Ref:164947)

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://etenderwales.bravosolution.co.uk/home.html ↗

Submission deadline
11 Mar 2025, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
11 Mar 2025, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

11 Mar 2025 → 13 May 2026 · 3 dates
  1. Submission deadline
    11 Mar 2025, 12:00 GMT
  2. Bids opened
    11 Mar 2025, 12:00 GMT
  3. Notice published162 days ago
    13 May 2026, 14:01 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    13 May 2026, 14:01 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £4,559,0152 contracts exc. VAT
Bids received 33 from SMEs
Contracts signed 2latest 1 Aug 2025

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Fully Comprehensive Service and Maintenance1bids · 1 electronic · 1 from abroad1——
2 · Reconditioning of Wheelchairs and Associated Equipment2bids · 2 electronic · 2 from abroad2——

Contracting authority & participating public bodies

2 public bodies on the notice

NHS Wales Shared Services Partnership

Procurement agentBody governed by public lawHealth Alder House, Alder Court, St Asaph Business Park, St Asaph, Wales, LL17 0JLContact name, email, phone Published organisation website ↗

Clients of the procurement agent

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria