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Find a TenderAwardedContract details notice
Published 4 Apr 2025, 18:20 BST

Official UK procurement notice

Background Care and Support within Supported Living Services on the Isle of Wight for Adults with a Learning Disability

Official notice

Authority: Isle of Wight NHS Trust (Central government)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableAccelerated
Sectors: Health & Social Care (85) Delivery: South East (UKJ34)
Final published estimate£16,170,000initial estimate £15,600,000 · 1 value update
Submissions closed 23 May 2025awarded 15 Aug 2025
Awarded to PBS4 U.K. LIMITED, Newcross Healthcare Solutions Limited2 awards
Contract term 4 yrsends 31 Aug 2029 · up to 31 Aug 2031 with extensions · starts 23 Aug 2025

What is being bought

Published requirement description

The Authority invited response to this Invitation to Tender (ITT) from suitably qualified suppliers ("Suppliers") for the provision of Background Care and Support Within Supported Living Services on the Isle of Wight for Adults with a Learning Disability.

The Authority requires the supplier to provide individuals with the opportunity to thrive in the shared accommodation, with tailored care and support to meet their unique needs. The goal is to promote independence, enhance quality of life, and ensure safety while respecting individual autonomy.

The vision of the Authority's commissioning strategy is for all people with a learning disability living on the Island to lead fulfilling lives. The Authority are looking for a dynamic and innovative supplier to work collaboratively to transform our supported living service.

This opportunity is part of an exciting transformation programme which will significantly reconfigure the way support is delivered and see a residential home move to offer a supported living opportunity.

The Authority requires the supplier to provide individuals with the opportunity to thrive in shared accommodation, with tailored care and support to meet their unique needs. The goal is to promote independence, enhance quality of life, and ensure safety while respecting individual autonomy.

The annual budget for this Tender is £2,695,000.00 (exc. VAT).

The contract period is from 15th August 2025 until 14th August 2029 with the option to extend for up to a further 24 months at the sole discretion of the Authority.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 4 yrsPublished value£16,170,000
Contract period: 23 Aug 2025 – 31 Aug 2029 (4 yrs) · up to 31 Aug 2031 with extensionsValue: £16,170,000 exc. VAT · £19,404,000 inc. VAT
Delivery: South East
Extensions: The contract period is from 23rd August 2025 until 31st August 2029 with the option to extend for up to a further 24 months at the sole discretion of the Authority.
85000000 Health and social work services
Pre-qualification & selection criteria (PQQ)1
  • Economic & financial standing

    Financial, Health and Safety, and Insurance - please see tender documents for details

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 75%Price: 25%
Published award criteria (2)
  • Price
  • Quality: Please see tender documents
Conditions of participation1
  • Economic & financial standing

    Financial, Health and Safety, and Insurance - please see tender documents for details

What this means for your bid
  • Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
4 Apr 2025, 18:20 BST
Last source update
9 Jan 2026, 16:59 GMT
Award evaluation window
Submission end – 1 Jul 2025
Authority reference
DN768631
FTS notice number
2025/S 000-013243
Accelerated
Light touch contract
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
South East (UKJ34)
Official registry OCID
ocds-h6vhtk-04fdb4 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
23 May 2025, 14:00 BST
Clarification deadline
2 May 2025, 14:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.procontract.due-north.com ↗

Please search for DN768631

Timeline

4 Apr 2025 → 9 Jan 2026 · 8 dates
  1. Tender notice published
    4 Apr 2025, 18:20 BST
  2. Clarification questions by
    2 May 2025, 14:00 BST
  3. Submission deadline
    23 May 2025, 14:00 BST
  4. Award decision expected by
    1 Jul 2025, 23:59 BST
  5. Assessment summaries sent
    15 Aug 2025, 00:00 BST
  6. Contract starts
    23 Aug 2025, 00:00 BST
  7. Standstill ends
    27 Aug 2025, 23:59 BST
  8. Latest notice published286 days ago
    9 Jan 2026, 16:59 GMT

Notice history

13 events · 7 releases on Find a Tender · since 4 Apr 2025
  1. Tender notice published
    4 Apr 2025, 18:20 BST
    UK4
  2. Tender notice published
    10 Apr 2025, 14:22 BST
    UK4
  3. Tender notice published
    17 Apr 2025, 15:45 BST
    UK4
  4. Published value updated to £16,170,000
    17 Apr 2025, 15:45 BST
    was £15,600,000
  5. Deadline moved to 9 May 2025, 14:00 BST
    17 Apr 2025, 15:45 BST
    +7 days · was 2 May 2025, 14:00 BST
  6. Tender notice published
    8 May 2025, 16:32 BST
    UK4
  7. Deadline moved to 23 May 2025, 14:00 BST
    8 May 2025, 16:32 BST
    +14 days · was 9 May 2025, 14:00 BST
  8. Contract award notice published
    8 Aug 2025, 10:39 BST
    UK6
  9. Status changed to complete
    8 Aug 2025, 10:39 BST
  10. Contract award notice published
    15 Aug 2025, 16:16 BST
    UK6
  11. Contract signature expected
    27 Aug 2025, 23:59 BST
    scheduled
  12. Contract signature expected
    4 Sept 2025, 23:59 BST
    scheduled
  13. Contract details notice published
    9 Jan 2026, 16:59 GMT
    UK7
Published amendments (3)

The title of this procurement and services has been amended from "domiciliary care " to "background care" to better reflect the nature of the services under this procurement

The tender response date and clarification deadline dates have been extended to allow more time around the bank holidays. The Estimated value box ex. VAT and inc. VAT have been amended to correct typos.

Return of tender submission deadline extended for 2 weeks to 23rd May 2025 due to delay to responding to TUPE clarifications

Routine re-releases (7)
  • 2025-05: 1 release · 8 May 2025
  • 2025-04: 3 releases · 4 Apr 2025, 17 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £32,340,0002 awards exc. VAT
Bids received 44 from SMEs
Named bidders 8published on the award notice
Contracts signed 1latest 14 Sept 2025
Awarded toValueDateStatus
PBS4 U.K. LIMITED15 Sept 2025 – 14 Sept 2029 · up to 14 Sept 2031Extensions: The Contract includes the option to extend for up to a further 24 months at the sole discretion of the Authority.£16,170,00015 Aug 2025Awarded
Newcross Healthcare Solutions Limited15 Sept 2025 – 14 Sept 2029 · up to 14 Sept 2031Extensions: The Contract includes the option to extend for up to a further 24 months at the sole discretion of the Authority.£16,170,0007 Aug 2025standstill to 19 Aug 2025Standstill

Contracts

  • Contract 2 · PBS4 U.K. LIMITED

    Signed
    14 Sept 2025
    Value
    £16,170,000
    Period
    15 Sept 2025 – 14 Sept 2029 · up to 14 Sept 2031 with extensions
    Status
    active
    Extensions
    The contract period is from 15th August 2025 until 14th August 2029 with the option to extend for up to a further 24 months at the sole discretion of the Authority.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders · 49 at stage one40—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Isle of Wight Council

Contracting authorityPublic authority - sub-central government GB-PPON: PGYX-7387-YJXG County Hall, Newport, South East, PO30 1UDContact email

Bidders & participating suppliers

5 commercial parties on the notice · 2 awarded
  • BLOOMPAGE CONSULTING LIMITEDBidder / tendererGB-COH: 11939253GB-PPON: PMLX-5264-LLBM Avalon House 45 Tallon Road, Brentwood, East of England, CM13 1TG
  • GREENCOTE LIMITEDBidder / tendererGB-COH: 06891574GB-PPON: PCWX-6512-GBLP St. Malo, Upper Northam Drive, Southampton, South East, SO30 4BG
  • NDH CARE LTDBidder / tendererGB-COH: 09126080GB-PPON: PXDY-7298-HWVY Elite House Suite 06, 70 Warwick Street, Birmingham, West Midlands, B12 0NL
  • NEWCROSS HEALTHCARE SOLUTIONS LIMITEDAwarded supplierGB-COH: 03184321GB-PPON: PHZX-7238-VBMG 48 Chancery Lane, London, London, WC2A 1JFContact email
  • PBS4 U.K. LIMITEDAwarded supplierGB-COH: 15153954GB-PPON: PHPW-3869-LJZL Unit E Bridgers Farm Business Park, Southampton, South East, SO16 0YAContact email

Official documents & specifications (7)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender