Official UK procurement notice
Automatic Door - Servicing, Remedial Works, and Responsive Repairs
Authority: Gentoo Group Limited (Public body)
What is being bought
Published requirement descriptionFor the provision of automatic door services, carrying out routine servicing, associated repairs, and responsive repairs / call outs. The Groups properties are predominately located in 5 geographical management areas in the City of Sunderland, Houghton/Hetton and Washington. This specification is to be read in conjunction with the Invitation to Tender.
Gentoo Group wishes to appoint 2 contractors on a Ranked Framework to undertake these works. Gentoo Group intends to appoint the successful contractor as number one ranked bidder on the framework, with the second placed bidder ranked second on the Framework and held in reserve.
Gentoo Group requires the Contractor to provide a 24-hour emergency breakdown cover scheme which must include:
- Unlimited emergency call outs
- Agreed guaranteed response time
- 365 days a year
- 24-hour cover
The contract is expected to commence in September 2025 for a period of 24-months with a further 2 x 12-month options to extend.
- The authority expects to re-tender this requirement around 1 Jun 2029, 00:59 BST.
CPV: Repair and maintenance services of electrical and mechanical building installations
How this framework works
From the published notice- Type
- Closed framework
- Call-offs
- call-offs may be awarded directly or by further competition
- Places
- up to 2 suppliers · 7 bids received (3.5 per place) · 1 appointed
- Framework period
- 2 yrs · up to 4 yrs from 1 Sept 2025, n/a
- Supplier levy on call-offs (max %)
- n/a
Published description of the framework
Pricing schedule / Schedule of rates created
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£400,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (3)
- Price
- Quality
- Social Value
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
- “Automatic Door - Servicing, Remedial Works, and Responsive Repairs” is a framework: the contest is a place on its panel, up to 2 suppliers, not a single contract: call-offs may be direct or by further competition.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · next expected 1 Jun 2029
- First published
- 23 Apr 2025, 10:43 BST
- Last source update
- 21 Oct 2025, 09:28 BST
- Award evaluation window
- Submission end – 5 Aug 2025
- Authority reference
Req 700- FTS notice number
2025/S 000-019417- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-050618Find a Tender
How it was run
Official notice- Appointment period ends
- 11 Jun 2025, 11:00 BST
- Clarification deadline
- 2 Jun 2025, 11:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
- Supplier levy on call-offs (max %)
- call-off levy · n/a
Gentoo Group are looking to procure an Agreement for a automatic door contract to undertake servicing and repairs.
Gentoo Group use the Genbuy portal – provided by Panacea Software as our procurement portal.
To tender for any future opportunity your organisation will need to be registered on this portal.
Listed below is the link to our portal:
app.panacea-software.com/gentoo/default.aspx ↗
You will need to create a new account and follow the instructions.
Timeline
23 Apr 2025 → 21 Oct 2025 · 10 dates- Planning notice published23 Apr 2025, 10:43 BST
- Market engagement3 May 2025, 00:59 BST
Gentoo Group are looking to procure an Agreement for a automatic door contract to undertake servicing and repairs.
Gentoo Group use the Genbuy portal – provided by Panacea Software as our procurement portal.
To tender for any future opportunity your organisation will need to be registered on this portal.
Listed below is the link to our portal:
app.panaceasoftware.com/gentoo/default.aspx ↗
You will need to create a new account and follow the instructions.
We are looking to publish the opportunity soon; therefore, I would advise you attend to this matter urgently.
If you require further information, please do not hesitate to contact me.
Kind regards
- Tender notice published7 May 2025, 14:49 BST
- Clarification questions by2 Jun 2025, 11:00 BST
- Admission / appointment period endsperiod end, not a bid countdown11 Jun 2025, 11:00 BST
- Award decision expected by5 Aug 2025, 00:59 BST
- Assessment summaries sent18 Aug 2025, 00:00 BST
- Contract starts1 Sept 2025
- Standstill ends400 days ago16 Sept 2025, 23:59 BST
- Latest notice published366 days ago21 Oct 2025, 09:28 BST
Notice history
9 events · 4 releases on Find a Tender · since 23 Apr 2025- Preliminary market engagement notice published23 Apr 2025, 10:43 BSTUK2
- Tender notice published7 May 2025, 14:49 BSTUK4
- Status changed to active7 May 2025, 14:49 BST
- Procurement method changed7 May 2025, 14:49 BST
- Deadline published: 11 Jun 2025, 11:00 BST7 May 2025, 14:49 BST
- Contract award notice published5 Sept 2025, 12:03 BSTUK6
- Status changed to complete5 Sept 2025, 12:03 BST
- Contract signature expected17 Sept 2025, 23:59 BSTscheduled
- Contract details notice published21 Oct 2025, 09:28 BSTUK7
Routine re-releases (4)
- 2025-04: 1 release · 23 Apr 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| ABCA systems limited17 Sept 2025 – 16 Sept 2027 · up to 16 Sept 2029Extensions: 2 x 12 month extensions | £400,000 inc. VAT | 18 Aug 2025 | Awarded |
Contracts
Contract 1 · ABCA systems limited
- Signed
- 1 Sept 2025
- Value
- £400,000 inc. VAT
- Period
- 17 Sept 2025 – 16 Sept 2027 · up to 16 Sept 2029 with extensions
- Status
- active
- Extensions
- 2 x 12 month
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 7final-stage tenders | 5 | 0 | — |
Contracting authority & participating public bodies
Framework contractors & participating bidders
1 commercial party on the notice- ABCA SystemsFramework contractor
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender