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Published 12 Feb 2024, 10:57 GMT

Official UK procurement notice

Audiological Devices · UK public procurement notice

Official notice

Authority: The Common Services Agency (more commonly known as NHS National Services Scotland) (NHS & healthcare)

Framework agreement10 lotsGoodsOpen procedureSME suitable
Framework ceiling (notional)£4,800,000total for 10 lots · framework ceiling, not attributable revenue
Submissions closed 13 Mar 2024awarded 2 May 2024
Lots 10see the lot list below

What is being bought10 lots · detail below

Published requirement description

The Common Services Agency (more commonly known as National Services Scotland) (‘the Authority’) acting through its division National Procurement, is undertaking this procurement of Audiological Devices (‘Products’) as outlined further below on behalf of all entities constituted pursuant to the National Health Service (Scotland) Act 1978, (i.e. all NHS Scotland Health Boards, Special Health Boards and the Authority or other NHS Organisation established pursuant to the NHS (Scotland) Act 1978), any integrated Joint Boards established pursuant to the new Public Bodies (Joint Working) Scotland Act 2014 Northern Ireland Health and Social Care Trusts (collectively hereafter referred to as (‘Participating Authorities’).

CPV: Batteries · Hearing aids

How this framework works

From the published notice
Places
up to 61 suppliers · 6 bids on the busiest of 7 lots (0.1 per place) · 9 appointed

Lots and requirements (10)Procurement structure

10 lots · no lot values published · evaluation weights differ by lot
Lot #1Battery Operated Hearing Aids (Adult)AwardedRenewal

We require a range of Battery Operated Hearing Aids(Adult) to be across NHS Scotland sold directly to individual health boards.

We envisage awarding 7 suppliers on this lot.

Delivery: Scotland
Extensions: 2 x 12 months extension are available to the authorityVariant bids: not allowedElectronic catalogue: required
Lot #2Ear MouldsAwardedRenewal

We require a range of Purchase / provision of Earmoulds to be across NHS Scotland sold directly to individual health boards.

We envisage awarding 7 suppliers on this lot.

Delivery: Scotland
Extensions: 2 x 12 months extension are available to the authorityVariant bids: not allowedElectronic catalogue: required
Lot #3Combination HA Tinnitus DeviceAwardedRenewal

We require a range of Combination HA Tinnitus Devices to be sold across NHS Scotland, directly to individual health boards.

We envisage awarding 7 suppliers on this lot.

Delivery: Scotland
Extensions: 2 x 12 months extension are available to the authorityVariant bids: not allowedElectronic catalogue: required
Lot #4Non-Programmable Tinnitus Therapy DeviceRenewal

We require a range of Non-Programmable Tinnitus Therapy Devices to be sold across NHS Scotland, directly to health boards.

We anticipate 7 suppliers for this lot.

Delivery: Scotland
Extensions: 2 x 12 months extension are available to the authorityVariant bids: not allowedElectronic catalogue: required
Lot #5Hearable/WearableAwardedRenewal

We require a range of Hearable/Wearable Devices to be sold across NHS Scotland, directly to individual health boards.

We envisage awarding 7 suppliers on this lot.

Delivery: Scotland
Extensions: 2 x 12 months extension are available to the authorityVariant bids: not allowedElectronic catalogue: required
Lot #6Battery Operated Hearing Aids (Paedatric)AwardedRenewal

We require a range of Battery Operated Hearing Aids (Paedatric)to be sold across NHS Scotland, directly to individual health boards.

We envisage awarding 7 suppliers on this lot.

Delivery: Scotland
Extensions: 2 x 12 months extension are available to the authorityVariant bids: not allowedElectronic catalogue: required
Lot #7Hearing Aid BatteriesRenewal

We require a range of Hearing aid Batteries to be sold across NHS Scotland, directly to individual health boards.

We envisage awarding 4 suppliers on this lot.

Delivery: Scotland
Extensions: 2 x 12 months extension are available to the authority.Variant bids: not allowedElectronic catalogue: required
Lot #8Rechargeable Hearing Aid BatteriesRenewal

We require a range of Rechargeable Hearing Aid Batteries to be sold across NHS Scotland, directly to individual health boards.

We envisage awarding 4 suppliers on this lot.

Delivery: Scotland
Extensions: 2 x 12 months extension are available to the authority.Variant bids: not allowedElectronic catalogue: required
Lot #9Rechargeable Hearing Aid Devices (Including Chargers)AwardedRenewal

We require a range of Rechargeable Hearing Aid Devices (Including Chargers)to be sold across NHS Scotland, directly to individual health boards.

We envisage awarding 7 suppliers on this lot.

Delivery: Scotland
Extensions: 2 x 12 monthsVariant bids: not allowedElectronic catalogue: required
Lot #10Bone Conduction and Body Worn AidsAwardedRenewal

We require a range of Bone Conduction and Body Worn Aids to be supplier across NHS Scotland.

We envisage 7 suppliers for this lot

Delivery: Scotland
Extensions: 2 x 12 monthsVariant bids: not allowedElectronic catalogue: required

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • Price carries 70–80 points depending on the lot; most lots put it at 70 points.
  • “Audiological Devices” is a framework: the contest is a place on its panel, up to 61 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
12 Feb 2024, 10:57 GMT
Last source update
15 May 2024, 16:11 BST
Award evaluation window
13 Mar 2024 – …
Authority reference
NP61524
FTS notice number
2024/S 000-015482
Classification (CPV)
BatteriesHearing aids
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-043934 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:

An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.

The bringing of court proceedings against the Authority after the Framework Agreement has be entered into will not affect the Framework Agreement unless grounds for the imposition of special penalties under the Public Contracts (Scotland) Regulations 2015 can be established. Otherwise the remedies that may be awarded by the courts where the Framework Agreement has been entered into are limited to the award of damages.

has context menu

Publisher note: The Common Services Agency (more commonly known as National Services Scotland) (‘the Authority’) acting through its division National Procurement, is undertaking this procurement of (add description here…) (‘Products’) on behalf of all entities constituted pursuant to the National Health Service (Scotland) Act 1978, (i.e. all NHS Scotland Health Boards, Special Health Boards and the Authority or other NHS Organisation established pursuant to the NHS (Scotland) Act 1978), any integrated Join Boards established pursuant to the new Public Bodies (Joint Working) Scotland Act 2014 (collectively hereafter referred to as ‘Participating Authorities’), where applicable and Scottish Hospices. The estimated values referred to in Section II.1.5 and 11.2.6 covers the 48 Months contract duration plus the 2 x 12 months extension period of the framework agreement (SC Ref:766384)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Appointment period ends
13 Mar 2024, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
13 Mar 2024, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

13 Mar 2024 → 13 Jun 2024 · 4 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    13 Mar 2024, 12:00 GMT
  2. Bids opened
    13 Mar 2024, 12:00 GMT
  3. Notice published
    15 May 2024, 16:11 BST
  4. Bids must remain valid until
    13 Jun 2024, 23:59 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    15 May 2024, 16:11 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 9admitted to the panel · see the list ↓
Bids received 61 from SMEs · busiest of 7 lots
Contracts signed 7latest 2 May 2024

7 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 4 of these contracts carry the same published figure, £1, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Battery Operated Hearing Aids (Paedatric)

    Signed
    2 May 2024
    Value
    ceiling above
    Status
    active
  • Rechargeable Hearing Aid Devices (Including Chargers)

    Signed
    2 May 2024
    Value
    ceiling above
    Status
    active
  • Bone Conduction and Body Worn Aids

    Signed
    2 May 2024
    Value
    ceiling above
    Status
    active
  • Ear Moulds

    Signed
    1 May 2024
    Value
    £667,000
    Status
    active
  • Combination HA Tinnitus Device

    Signed
    1 May 2024
    Value
    £498,000
    Status
    active
  • Hearable/Wearable

    Signed
    1 May 2024
    Value
    ceiling above
    Status
    active
  • Battery Operated Hearing Aids (Adult)

    Signed
    1 May 2024
    Value
    £8,500,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Battery Operated Hearing Aids (Adult)5bids · 5 electronic · 5 from abroad0——
2 · Ear Moulds6bids · 6 electronic · 6 from abroad0——
3 · Combination HA Tinnitus Device5bids · 5 electronic · 5 from abroad0——
5 · Hearable/Wearable2bids · 2 electronic · 2 from abroad0——
6 · Battery Operated Hearing Aids (Paedatric)2bids · 2 electronic · 2 from abroad0——
9 · Rechargeable Hearing Aid Devices (Including Chargers)5bids · 5 electronic · 5 from abroad0——
10 · Bone Conduction and Body Worn Aids1bids · 1 electronic · 1 from abroad1——

Contracting authority & participating public bodies

The Common Services Agency (more commonly known as NHS National Services Scotland)

Contracting authorityNHS & healthcareBody governed by public lawHealth Gyle Square (NSS Head Office), 1 South Gyle Crescent, Edinburgh, Scotland, EH12 9EBContact email Published organisation website ↗

Dispute resolution & review bodies

  • Sheriff Court HouseReview body Edinburgh

Framework contractors & participating bidders

9 commercial parties on the notice
  • GN Hearing UK LtdFramework contractor Unit 13 Talisman Business Centre, Bicester, South East, OX26 6HR
  • Minerva Laboratories LtdFramework contractor Unit 13 Eastgate Business Park, Wentloog Avenue, Cardiff, Wales, CF3 2EY
  • Normanby Laboratory Services LimitedFramework contractor W8 The Innovation Centre, Vienna Court, Kirleatham Business Park, Redcar, UK, TS10 5SH
  • Oticon LimitedFramework contractor Cadzow Industrial Estate, Hamilton, Scotland, ML3 7QE
  • Sonic LaboratoriesFramework contractor Sonic Laboratories, 36 A Kingfisher Court, Newbury, UK, RG14 5SJ
  • Sonova UKFramework contractor Sonova House, Lakeside Drive, Centre Park, Warrington, UK, WA1 1RX
  • Starkey Laboratories LimitedFramework contractor William F Austin House, Bramhall Technology Park, Pepper Road, Hazel Grove, Stockport, Cheshire, UK, SK7 5BX
  • Universal Aids LimitedFramework contractor 8-14 Wellington Road South, Stockport, North West, SK4 1AA
  • WS AUDIOLOGY LIMITEDFramework contractor Winster House , Chester Business Park Lakeside, Chester, UK, CH4 9QT

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria