Find a TenderAwarded

Published 9 Jun 2023, 15:35 BST

Official UK procurement notice

Audio and Multimedia Guides

2 lotsGoodsOpen procedureSME suitable

Sectors: Radio, television, communication, telecommunication and related equipment (32)Supporting and auxiliary transport services; travel agencies services (63) Delivery: South West (UKK14)

Published estimate£850,000total for 2 lots

Submissions closed 10 Jul 2023awarded 10 Oct 2023

Awarded to Imagineear Ltd2 awards

Contract term 4 yrsends 3 Sept 2027 · starts 4 Sept 2023

What is being bought2 lots · detail below

Published requirement description

English Heritage have Handset Audio Guides at 30 paid sites and Handset Multimedia Guides at 5 paid sites; where present, audio/multimedia tours are an integral part of the interpretation, created as part of a coherent interpretative package, and the provision of this service is included in the site admission prices. The purpose of this project is to procure and implement replacement tour systems (on a like-for-like basis) which will ensure our visitors can continue to engage with stories on site. English Heritage requirements have been split into (2) different Lots allowing suppliers to tender for an individual lot or both lots as appropriate.

CPV: Audio-visual equipment · Tourist guide services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£850,000 together) · same evaluation weights on every lot

Lot #1Audio and Multimedia GuidesCancelled 4 yrsPublished value£540,000

Lot 1: Audio guides  The provision of handset audio guides, supported by a Content Management System, at 30 locations that complement the on-site interpretation.

Contract period: 4 Sept 2023 – 3 Sept 2027 (4 yrs)

Delivery: South West

Variant bids: not allowed

32321200 Audio-visual equipment

Lot #2Audio and Multimedia GuidesCancelled 4 yrsPublished value£310,000

Lot 2: Multimedia guides The provision of multimedia guides, supported by a Content Management System, at 5 locations that complement the on-site interpretation, and the creation of the content for the multimedia tours provided by the guides.

Contract period: 4 Sept 2023 – 3 Sept 2027 (4 yrs)

Delivery: South West

Variant bids: allowed

32321200 Audio-visual equipment 63514000 Tourist guide services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored · same split on all 2 lots

Quality: 65%Price: 35%

Published award criteria (2)

Quality: 65
Price: 35

What this means for your bid

Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: No (one-off requirement)
First published: 9 Jun 2023, 15:35 BST
Last source update: 11 Oct 2023, 08:17 BST
Award evaluation window: 10 Jul 2023 – …
Authority reference: P/REF EH 00001958
FTS notice number: 2023/S 000-029904
Classification (CPV): Audio-visual equipmentTourist guide services
Delivery area: South West (UKK14)
Official registry OCID: ocds-h6vhtk-03d52d Find a Tender

How it was run

Official notice

Run through: In-tend · Who buys & how to bid on In-tend

Supplier login requiredLanguage: EN

Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup

Tender documents are also served through a separate tool: https://in-tendhost.co.uk/english-heritage/aspx/Home ↗

Submission deadline: 10 Jul 2023, 17:00 BST
Submission channel: {"electronicSubmission","written"}
Accepted languages: en
Bid validity: 90 days from the deadline
Bids opened: 10 Jul 2023, 18:00 BST

Detailed submission instructions & authority contactsFrom official release

in-tendhost.co.uk/english-heritage/asp… ↗

Timeline

10 Jul 2023 → 11 Oct 2023 · 4 dates

Submission deadline
10 Jul 2023, 17:00 BST
Bids opened
10 Jul 2023, 18:00 BST
Contract starts
4 Sept 2023, 00:00 BST
Notice published
11 Oct 2023, 08:17 BST

Notice history

1 event · 3 releases on Find a Tender

Status changed to complete
11 Oct 2023, 08:17 BST

Published amendments (1 · 0 deadline changes)

When	What	Before	After	Shift
—	Contract periodEnd Date · II.2.7	3 Sept 2027	14 Feb 2028	+164 d
—	Contract periodEnd Date · II.2.7	3 Sept 2027	14 Feb 2028	+164 d

1 amendment published without a description.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 2

Awarded value £633,9471 contract exc. VAT · 1 repeated publication of the same award counted once

Bids received 55 from SMEs

Contracts signed 2latest 10 Oct 2023

Awarded to	Value	Date	Status
Not linked to a lot2 awards
Imagineear LtdSMEAudio Guides	£633,947 †same award published again · counted once	—	Awarded
Imagineear LtdSMEMultimedia Guides	£633,947 †	—	Awarded

Contracts

Audio Guides · Imagineear LtdSME
Signed
10 Oct 2023
Value
£633,947
Status
active
Multimedia Guides · Imagineear LtdSME
Signed
10 Oct 2023
Value
£633,947
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
5bids · 5 electronic · 5 from abroad	5	—	—

Contracting authority & participating public bodies

English Heritage

Contracting authorityBody governed by public lawRecreation, culture and religion The Engine House, Swindon, South West, SN25 2EHContact name, email Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice

ImagineearAwarded supplier London, London, SW6 6EA

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria