Find a TenderAwarded

Published 12 Apr 2024, 12:12 BST

Official UK procurement notice

Asia Pacific Regional Benefits Management (APAC RBM)

Authority: Foreign, Commonwealth and Development Office (Central government)·Consortium: 2 public authorities

ServicesCompetitive procedure with negotiation

Sectors: Financial and insurance services (66)Administration, defence and social security services (75) Delivery: Brunei (BN)China (CN)Fiji (FJ)

+9 more

Hong Kong SAR China (HK)Indonesia (ID)Cambodia (KH)Laos (LA)Myanmar (Burma) (MM)Mongolia (MN)Malaysia (MY)New Zealand (NZ)Papua New Guinea (PG)

Published estimate£5,750,000≈ £1.9m / year13% above first published estimate

Submissions closed 31 Mar 2025awarded 16 Dec 2025

Awarded to Aon Singapore Pte. Ltd.

Contract term 3 yrsends 31 Jul 2028 · extension options published · starts 1 Aug 2025

What is being bought

Published requirement description

Asia Pacific Regional Benefits Management (APAC RBM).

The Asia Pacific (APAC) Regional Benefits Management (RBM) Pilot aims to simplify the sourcing and contract administration of healthcare plans for CBS by awarding a Broker as a regional partner to oversee benefits management across the entire region for up to five years.

PROJECT AIMS

Improved benefits management and reduction of administrative burden

Improved data and management information enabling data driven decision making

Regulatory compliance and real-time updates

Safe and compliant handling of personal data in compliance with data protection regulations

Cost neutral implementation in Year 1 of the contract

Cost reduction savings from Year 2 of the contract

Access to insurance experts, expert guidance

Implementation of commercial insurance to posts currently using Mission Coverage (staff re-imbursement) methods

On time local policy renewal

Robust and proactive regional and local account management from the Broker

CPV: Administrative healthcare services · Medical insurance services

The lotProcurement structure

single lot · no lot value published

Lot #1Asia Pacific Regional Benefits Management (APAC RBM)AwardedRenewal 3 yrs

Contract period: 1 Aug 2025 – 31 Jul 2028 (3 yrs)

Delivery listed: Brunei (BN), China (CN), Fiji (FJ), Hong Kong SAR China (HK), Indonesia (ID), Cambodia (KH), Laos (LA), Myanmar (Burma) (MM), Mongolia (MN), Malaysia (MY), New Zealand (NZ), Papua New Guinea (PG), Philippines (PH), Singapore (SG), Thailand (TH), Taiwan (TW), Vietnam (VN) · SG

Extensions: Initial period of 36 months, from XX January 2026 to XX January 2029, with an option to extend for a further 24 months, from XX January 2029 to XX January 2031 · 3+2; 2 years option to extendVariant bids: not allowed

75122000 Administrative healthcare services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 75%Price: 20%Social value: 5%

Published sub-criteria (9)

Selection Process and Market Access: 20%
Communication and Administration: 10%
Account Management: 10%
Data and Management Information: 10%
Risk and Data Protection: 10%
Regulatory Compliance: 5%
Mobilisation: 10%
Competitiveness of regional brokerage fees as a percentage (%) charged per local insurance policy let during contract life: 20%
Social Value: 5%

Published award criteria (9)

Selection Process and Market Access: 20
Communication and Administration: 10
Account Management: 10
Data and Management Information: 10
Risk and Data Protection: 10
Regulatory Compliance: 5
Mobilisation: 10
Social Value: 5
Competitiveness of regional brokerage fees as a percentage (%) charged per local insurance policy let during contract life: 20

Conditions of participation1

Suitability
Broker's Licence to operate on these countries

Successive reduction: Candidates will be reduced successively across stages

What this means for your bid

Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Competitive procedure with negotiation
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 12 Apr 2024, 12:12 BST
Last source update: 19 Dec 2025, 17:02 GMT
Authority reference: CPG/10926/2025, ITT_6937
FTS notice number: 2025/S 000-085143
Classification (CPV): Administrative healthcare servicesMedical insurance services
Delivery area: Brunei (BN)China (CN)Fiji (FJ)Hong Kong SAR China (HK)Indonesia (ID)Cambodia (KH)Laos (LA)Myanmar (Burma) (MM)
+4 more
Mongolia (MN)Malaysia (MY)New Zealand (NZ)Papua New Guinea (PG)
Official registry OCID: ocds-h6vhtk-0451ce Find a Tender

Contract terms

Electronic trading: e-invoicing allowed · electronic payment

Publisher note: This award notice commences the standstill period. The standstill period closes on 30th December 2025.

How it was run

Official notice

Run through: Jaggaer · Who buys & how to bid on JAGGAER

Supplier login requiredLanguage: EN

Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Submission deadline: 31 Mar 2025
Submission channel: {"electronicSubmission","written"}
Accepted languages: en
Bid validity: 180 days from the deadline

Detailed submission instructions & authority contactsFrom official release

fcdo.bravosolution.co.uk ↗

Timeline

1 Jan 2025 → 19 Dec 2025 · 5 dates

Next notice expected
1 Jan 2025
Invitations to tender expected
21 Feb 2025
Submission deadline
31 Mar 2025
Contract starts
1 Aug 2025, 00:00 BST
Notice published311 days ago
19 Dec 2025, 17:02 GMT

Notice history

7 events · 4 releases on Find a Tender · since 20 Feb 2025

Status changed to active
20 Feb 2025, 10:09 GMT
Procurement method changed
20 Feb 2025, 10:09 GMT
Deadline published: 31 Mar 2025
20 Feb 2025, 10:09 GMT
Buyer details updated
20 Feb 2025, 10:09 GMT
Buyer details updated
3 Dec 2025, 18:12 GMT
Status changed to complete
19 Dec 2025, 17:02 GMT
Buyer details updated
19 Dec 2025, 17:02 GMT

Published amendments (1)

Corrigendum to Tender Notice type F02 (PCR 2015 format), reference 2025/S 000-006078 (OCID) ocds-h6vhtk-0451ce, published 20 FEB 25. That notice is hereby modified to include the total tender value and subsequent contract value of £6,500,000.00 

Routine re-releases (4)

2024-04: 1 release · 12 Apr 2024

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £6,500,0001 contract exc. VAT

Bids received 3

Contracts signed 1latest 16 Dec 2025

Awarded to	Value	Date	Status
Aon Singapore Pte. Ltd.	£6,500,000 †	—	Awarded

Contracts

Asia Pacific Regional Benefits Management (APAC RBM) · Aon Singapore Pte. Ltd.
Signed
16 Dec 2025
Value
£6,500,000
Period
… – 31 Jul 2028
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
3bids	—	—	—

Contracting authority & participating public bodies

2 public bodies on the notice

Foreign Commonwealth and Development Office

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsHealthGeneral public services King Charles Street, London, SG, SW1A 2AHContact name, email, phone

Dispute resolution & review bodies

Foreign, Commonwealth & Development OfficeReview body LondonContact email

Bidders & participating suppliers

1 commercial party on the notice

Aon Singapore Pte. Ltd.Awarded supplier Singapore, SG

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria