Find a TenderAwardedContract details notice
Published 25 Jul 2025, 11:52 BST

Official UK procurement notice

ASC25078 Direct Payment Support

Official notice

Authority: Worcestershire County Council (Local council)

2 lotsServicesCompetitive flexible procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£2,053,254envelope for 2 lots · £2,463,904 inc. VAT · 1 value update
Submissions closed 12 Jan 2026awarded 25 Mar 2026
Awarded to Ideal for All2 awards
Contract term 5 yrsends 30 Jun 2031 · up to 1 Jul 2033 with extensions · starts 1 Jul 2026

What is being bought2 lots · detail below

Published requirement description

The Council is seeking a supplier to deliver Direct Payment Support across two distinct Lots. A supplier can be awarded either a single Lot or both Lots

o Lot 1 – Direct Payments Strategic Support Partner

o Lot 2 – Direct Payment Finance Partner

The Direct Payments Strategic Support Partner would be required to deliver strategic support to promote the growth of direct payments across Worcestershire and find suitable services to meet the needs of direct payment recipients.

As part of Lot 1 the Strategic Support Partner would act as a micro brokerage service for Direct Payment recipients, advising what may be available to them in their area, both paid for and free services that might be available in the Voluntary Community Sector (VCS). The Supplier would also be required to advise social work staff where required. This wider remit could lead to closer working with the Communities Directorate, social prescribers and public health initiatives, supporting the Council to deliver the right service at the right time and the right price.

There is evidence that this has worked well in other local authorities, especially with voluntary or service-user-led organisations. It is likely that the VCS will benefit from this approach as they have all the skills available to support people to maximise the potential of direct payments.

As part of Lot 2, the Direct Payment Finance Partner would deliver a financial management service with elements within the contract covering support for the payments, including managed accounts and payroll for Personal Assistants (PAs). The Finance Partner would also be operating managed accounts on WCC’s behalf in line with new approval process and are required to employ PA’s to deliver cost-effective services.

  • How the procedure runs: The procedure for Lot 1 will be conducted in two (2) stages, stage 1 is conditions of participation, price and quality, stage 2 is presentations. Lot 2 is being conducted in a single stage, conditions of participation, price and quality. (See tender guidance for further details)

CPV: Health and social work services · Social work services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£2,053,254 together) · evaluation weights differ by lot
Lot #1Direct Payments Strategic Support PartnerAwardedRenewal 5 yrsSMEVCSEPublished value£674,254

The source published no individual description for this lot.

Contract period: 1 Jul 2026 – 30 Jun 2031 (5 yrs) · up to 1 Jul 2033 with extensionsValue: £674,254 exc. VAT · £809,104 inc. VAT
Eligibility: SME eligibleVCSE eligible
Extensions: option to extend for up to 2 years subject to funding and performance
Lot #2Direct Payment Finance PartnerAwardedRenewal 5 yrsSMEVCSEPublished value£1,379,000

The source published no individual description for this lot.

Contract period: 1 Jul 2026 – 30 Jun 2031 (5 yrs) · up to 1 Jul 2033 with extensionsValue: £1,379,000 exc. VAT · £1,654,800 inc. VAT
Eligibility: SME eligibleVCSE eligible
Extensions: option to extend for up to 2 years subject to funding and performance

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

What this means for your bid
  • Price carries 30 points on every lot: a 10% discount moves about 3 points.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
25 Jul 2025, 11:52 BST
Last source update
11 Jun 2026, 09:12 BST
Award evaluation window
Submission end – 26 Mar 2026
Authority reference
ASC25078
FTS notice number
2025/S 000-078158
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work servicesSocial work services
Delivery area
West Midlands (UKG12)
Official registry OCID
ocds-h6vhtk-05662d Find a Tender
How it runs

The procedure for Lot 1 will be conducted in two (2) stages, stage 1 is conditions of participation, price and quality, stage 2 is presentations. Lot 2 is being conducted in a single stage, conditions of participation, price and quality. (See tender guidance for further details)

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
12 Jan 2026, 16:00 GMT
Clarification deadline
15 Dec 2025, 16:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Please visit www.in-tendhost.co.uk/worcestershire/aspx/… ↗ to access this opportunity. You will need to register for In Tend in order to apply for this opportunity.

Timeline

25 Jul 2025 → 1 Jul 2026 · 11 dates
  1. Planning notice published
    25 Jul 2025, 11:52 BST
  2. Market engagement358 days ago
    22 Oct 2025, 23:59 BST

    The Council held a virtual open information and feedback session on Thursday 7th August 2025. Slides and supplementary documentation are available via In-Tend.

    Worcestershire County Council would now like to invite interested organisations to further feedback on the proposed Service Specification via an MS Forms survey forms.office.com/e/CeMbarQBAA ↗

    The specification documents are available via In-Tend.

    Your views and feedback will not be used for any part of the tender process and will only be used for the development of the specification.

  3. Next notice expected356 days ago
    24 Oct 2025, 23:59 BST
  4. Tender notice published322 days ago
    28 Nov 2025, 14:47 GMT
  5. Clarification questions by305 days ago
    15 Dec 2025, 16:00 GMT
  6. Submission deadline277 days ago
    12 Jan 2026, 16:00 GMT
  7. Assessment summaries sent204 days ago
    26 Mar 2026
  8. Award decision expected by203 days ago
    26 Mar 2026, 23:59 GMT
  9. Standstill ends188 days ago
    10 Apr 2026, 23:59 BST
  10. Latest notice published127 days ago
    11 Jun 2026, 09:12 BST
  11. Contract starts107 days ago
    1 Jul 2026, 00:00 BST

Notice history

12 events · 6 releases on Find a Tender · since 25 Jul 2025
  1. Preliminary market engagement notice published
    25 Jul 2025, 11:52 BST
    UK2
  2. Preliminary market engagement notice published
    14 Oct 2025, 11:19 BST
    UK2
  3. Preliminary market engagement notice published
    15 Oct 2025, 11:18 BST
    UK2
  4. Tender notice published
    28 Nov 2025, 14:47 GMT
    UK4
  5. Status changed to active
    28 Nov 2025, 14:47 GMT
  6. Procurement method changed
    28 Nov 2025, 14:47 GMT
  7. Deadline published: 12 Jan 2026, 16:00 GMT
    28 Nov 2025, 14:47 GMT
  8. Contract award notice published
    26 Mar 2026, 09:59 GMT
    UK6
  9. Status changed to complete
    26 Mar 2026, 09:59 GMT
  10. Contract signature expected
    1 May 2026, 23:59 BST
    scheduled
  11. Contract details notice published
    11 Jun 2026, 09:12 BST
    UK7
  12. Procurement method changed
    11 Jun 2026, 09:12 BST
Published amendments (1)

Date for feedback on the specification has been extended

Routine re-releases (6)
  • 2025-10: 2 releases · 14 Oct 2025, 15 Oct 2025
  • 2025-07: 1 release · 25 Jul 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value (inc. VAT) £1,759,9322 awards inc. VAT; no net value published
Bids received 1414 from SMEs
Contracts signed 2latest 9 Jun 2026
Awarded toValueDateStatus
Lot 1 · Direct Payments Strategic Support Partner1 award
Ideal for AllSMEVCSEASC25078 Lot 1: Direct Payment Strategic Support Partner1 Jul 2026 – 30 Jun 2031 · up to 30 Jun 2033Extensions: The contract will run for 5 years to 30th June 2031 with an extension period of 2 years subject to the availability of funding and future priorities.£577,932 inc. VAT25 Mar 2026Awarded
Lot 2 · Direct Payment Finance Partner1 award
Ideal for AllSMEVCSEASC25078 Lot 2: Direct PAyment Finance Partner1 Jul 2026 – 30 Jun 2031 · up to 30 Jun 2033Extensions: The contract will run for 5 years to 30th June 2031 with an extension period of 2 years subject to the availability of funding and future priorities.£1,182,000 inc. VAT25 Mar 2026Awarded

Contracts

  • ASC25078 Lot 1: Direct Payment Strategic Support Partner · Ideal for AllSMEVCSE

    Signed
    9 Jun 2026
    Value
    £577,932 inc. VAT
    Period
    1 Jul 2026 – 30 Jun 2031 · up to 30 Jun 2033 with extensions
    Status
    active
    Extensions
    The contract will run for 5 years to 30th June 2031 with an extension period of 2 years subject to the availability of funding and future priorities.
  • ASC25078 Lot 2: Direct PAyment Finance Partner · Ideal for AllSMEVCSE

    Signed
    9 Jun 2026
    Value
    £1,182,000 inc. VAT
    Period
    1 Jul 2026 – 30 Jun 2031 · up to 30 Jun 2033 with extensions
    Status
    active
    Extensions
    The contract will run for 5 years to 30th June 2031 with an extension period of 2 years subject to the availability of funding and future priorities.

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Direct Payments Strategic Support Partner5final-stage tenders51—
2 · Direct Payment Finance Partner9final-stage tenders91—

Contracting authority & participating public bodies

Worcestershire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PRPQ-4584-WLPQ County Hall, Spetchley Road, Worcester, West Midlands, WR5 2NPContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Ideal for AllAwarded supplierGB-PPON: PRTV-9371-VTHR 100 Oldbury Road, Smethwick, West Midlands, B66 1JEContact email

Official documents & specifications (9)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsPlease visit https://www.in-tendhost.co.uk/worcestershire/aspx/Home to access this opportunity. You will need to register for In Tend in order to apply for this opportunity.

Notices published for this procedure