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Arrears Management System - Income Analytics & Engagement Services (G-Cloud)

IT services: consulting
software development
Internet and support
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: COTTSWAY HOUSING ASSOCIATION LIMITED: "Arrears Management System - Income Analytics & Engagement Services (G-Cloud)". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityCOTTSWAY HOUSING ASSOCIATION LIMITEDScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: COTTSWAY HOUSING ASSOCIATION LIMITED
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for COTTSWAY HOUSING ASSOCIATION LIMITED. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
1.5Bids / Report
50% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 7 active published awards; 2 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityCOTTSWAY HOUSING ASSOCIATION LIMITED
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published30 Mar 2026, 13:24 BST
Last source update30 Mar 2026, 13:24 BST
Recurring procurementNot published
ClassificationIT services: consulting, software development, Internet and support
Delivery area
UK
OCIDocds-h6vhtk-0677cc
What is being bought
Provision of Voicescape Caseload Manager, Collections, Analytics & Engagement Services and Allpay integration.
What changed
From the official release history
  1. Status changed to complete
    30 Mar 2026, 13:24 BST
  2. Official notice release published
    30 Mar 2026, 13:24 BST
  3. Buyer information updated
    30 Mar 2026, 13:24 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Provision, implementation and support of the Voicescape Caseload Manager platform, collections and income analytics services, customer engagement services and integration with Allpay payment services, delivered in accordance with the G‑Cloud 14 framework terms.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    30 Mar 2026, 13:24 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 16 Mar 2026, 00:00 GMT · £199,600
Commercial outcome and competition
Awards
VOICESCAPE LIMITED
Not published · Not published · active
Contracts
Contract
£199,600 · signed 16 Mar 2026, 00:00 GMT · active
Bid statistics
bids: 1 (lot 1)
Buyer and organisations in this procedure

COTTSWAY HOUSING ASSOCIATION LIMITED

Contracting authority GB-COH-RS030651
View buyer profile

  • COTTSWAY HOUSING ASSOCIATION LIMITED
    buyer

    GB-COH: RS030651
    Cottsway House, Witney, UKJ14, OX284YG
    cottswayprocurement@cottsway.co.uk

  • The UK does not have any special review body with responsibility for appeal/mediation procedures in public procurement competitions. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015
    reviewBody

    Oxford

  • Voicescape Limited
    supplier

    GB-COH: 10440336
    Salford, UK
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleThis procurement has been conducted through the Crown Commercial Service (CCS) G Cloud 14 Framework Agreement, which is fully compliant with the Public Contracts Regulations 2015 (PCR2015). In accordance with Regulation 33, contracting authorities may award contracts under an established framework agreement without the need to publish a separate call for competition, provided that the framework was itself procured in line with PCR2015 and that the call off is made in accordance with its terms. G Cloud 14 is a PCR2015?compliant framework that has been openly tendered and advertised in the Find a Tender Service (FTS). All suppliers appointed to the framework have already been subject to the necessary competition, qualification, and compliance checks. The framework explicitly permits direct award and/or further competition processes within its scope. As such, the use of the negotiated procedure without prior publication is lawful because the requirement is being procured through a valid framework agreement that has already satisfied the obligations of transparency, competition, and equal treatment. The call off has been carried out strictly in line with the G Cloud 14 framework rules. No material modifications have been made that would constitute a new procurement. For these reasons, the contracting authority is permitted under PCR2015 to proceed without publishing an additional call for competition, as the use of the framework provides the necessary legal basis and ensures compliance with the relevant procurement regulations.