Aptean Respond · UK public procurement notice

Official notice

Authority: Darlington Borough Council (Local council)

Below threshold - without competition

Sectors: Software Packages & ERP (48) Delivery: North East (UKC13)

Awarded value£36,414published contract · exc. VAT

Awarded 25 Jun 2026no call for competition

Awarded to RESPOND GROUP LIMITED

What is being bought

Published requirement description

License and support service fee for complaints management system

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: North East

48000000 Software package and information systems

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 7 Jul 2026, 14:51 BST
Last source update: 7 Jul 2026, 14:51 BST
Authority reference: PB2026-00451
FTS notice number: 2026/S 000-063719
Latest notice: Contract details notice (UK7)
Delivery area: North East (UKC13)
Official registry OCID: ocds-h6vhtk-06c560 Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
7 Jul 2026, 14:51 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £36,4141 contract exc. VAT

Contracts signed 1latest 25 Jun 2026

Awarded to	Value	Date	Status
RESPOND GROUP LIMITED	£36,414 †	—	Awarded

Contracts

Contract 1 · RESPOND GROUP LIMITED
Signed
25 Jun 2026
Value
£36,414
Period
1 Jul 2026 – 30 Jun 2027 · up to 30 Jun 2029 with extensions
Status
active
Extensions
2 x 12 months

Contracting authority & participating public bodies

Darlington Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PCRZ-3744-WXXZ Town Hall, Feethams, Darlington, North East, DL1 5QTContact email

Bidders & participating suppliers

1 commercial party on the notice

RESPOND GROUP LIMITEDAwarded supplierGB-COH: 05240703GB-PPON: PPPM-5944-RMBN Lincoln House, Fradley Park, West Midlands, WS13 8RZContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender7 Jul 2026, 14:51 BST