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Find a TenderAwardedContract award notice
Published 18 Aug 2025, 18:38 BST

Official UK procurement notice

Appropriate Adult Service 2026

Official notice

Authority: British Transport Police Authority (Police & fire)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Sectors: Health & Social Care (85) Delivery: UK
Published estimate£460,000≈ £153k / year · £552,000 inc. VAT46.9% above published estimate
Submissions closed 15 Sept 2025awarded 31 Oct 2025
Award (standstill) to Appropriate Adults UK
Contract term 3 yrsends 11 Feb 2029 · up to 11 Feb 2030 with extensions · starts 12 Feb 2026

What is being bought

Published requirement description

British Transport Police seeks the provision of an Appropriate Adult Service 24 hours a day, 7 days a week, 365 days of the year as, defined by the Police and Criminal Evidence Act (1984) and its Code of Practice for juveniles aged 10-17 years where a parent or guardian is unable or unwilling to attend; as well as for vulnerable adults detained in police custody, A vulnerable adult is considered to be from the age of 18.

The role of the Appropriate Adult in custody is to ensure the welfare of the vulnerable person (adult and juvenile) is maintained, that they understand all processes put to them and that all decisions they make in custody are in their best interests and with all the available information and understanding. This is a requirement under Code C of PACE, and allows the AA to make representations, and speak on behalf of the vulnerable person on matters of welfare and understanding.

Whilst it is required that an Appropriate Adult be present for all custody processes involving vulnerable persons. If an Appropriate Adult is not readily available during booking in or when a Juvenile is first brought to a custody, a telephone service will be available to assist with the initial booking in process. An Appropriate Adult in these circumstances will provide guidance and welfare support (but will not include formal consultation).

In most cases the Appropriate Adult will be somebody related to the detained person such as a parent, adult, sibling, or a Social Worker with a responsibility for the ongoing welfare of the child. However, there are times when these people are unable, unwilling or unsuitable to function as an Appropriate Adult in custody and in these cases, police are required to call on another independent, responsible adult.

  • No preliminary market engagement: Well-Defined Requirements: The services are standard and have been previously procured. The Authority feels confident in proceeding without market input. Market Distortion Concerns: The market is very small and dominated by very few (two) players, Pre Market Engagement could risk distorting competition or signalling preferences. Not Mandatory: The Procurement Act 2023 permits but does not require contracting authorities to conduct PME. The Authority has chosen to skip the Pre-Market Engagement as we believe it's unnecessary for the procurement in question.

CPV: Welfare services for children and young people

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£460,000
Contract period: 12 Feb 2026 – 11 Feb 2029 (3 yrs) · up to 11 Feb 2030 with extensionsValue: £460,000 exc. VAT · £552,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: Not applicable
85311300 Welfare services for children and young people
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Selection criteria as stated in the procurement documents

  • Technical & professional ability

    Selection criteria as stated in the procurement documents

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Service Delivery
Conditions of participation2
  • Economic & financial standing

    Selection criteria as stated in the procurement documents

  • Technical & professional ability

    Selection criteria as stated in the procurement documents

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
18 Aug 2025, 18:38 BST
Last source update
31 Oct 2025, 16:47 GMT
Award evaluation window
Submission end – 27 Oct 2025
Authority reference
BTP/CON/1035
FTS notice number
2025/S 000-049651
Latest notice
Contract award notice (UK6)
Classification (CPV)
Welfare services for children and young people
Delivery area
UK
Official registry OCID
ocds-h6vhtk-058a20 Find a Tender
Contract terms summary

The Contractor shall submit a single monthly consolidated invoice to be paid monthly in arrears.

the Supplier shall provide invoice backing information as outlined above in paragraph 10 and as additionally defined in the specification of requirement to enable budget holders to confirm services requested.

Review and risk notes
Risks

Not applicable

How it was run

Official notice
Submission deadline
15 Sept 2025, 12:00 BST
Clarification deadline
1 Sept 2025, 17:00 BST
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.mytenders.co.uk ↗

Timeline

18 Aug 2025 → 12 Feb 2026 · 8 dates
  1. Tender notice published
    18 Aug 2025, 18:38 BST
  2. Clarification questions by
    1 Sept 2025, 17:00 BST
  3. Submission deadline
    15 Sept 2025, 12:00 BST
  4. Award decision expected by361 days ago
    27 Oct 2025, 23:59 GMT
  5. Assessment summaries sent358 days ago
    31 Oct 2025
  6. Latest notice published357 days ago
    31 Oct 2025, 16:47 GMT
  7. Standstill ends346 days ago
    11 Nov 2025, 23:59 GMT
  8. Contract starts254 days ago
    12 Feb 2026

Notice history

4 events · 2 releases on Find a Tender · since 18 Aug 2025
  1. Tender notice published
    18 Aug 2025, 18:38 BST
    UK4
  2. Contract award notice published
    31 Oct 2025, 16:47 GMT
    UK6
  3. Status changed to complete
    31 Oct 2025, 16:47 GMT
  4. Contract signature expected
    19 Dec 2025, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £675,8001 award exc. VAT
Bids received 44 from SMEs
Awarded toValueDateStatus
Appropriate Adults UK12 Feb 2026 – 11 Feb 2029 · up to 11 Feb 2030Extensions: The contract to be awarded is for an initial contract term of three (3) years commencing 12 February 2026 and expiring 11 February 2029, with an option to extend for a further one year till 11 February 2030. · Options: The contract to be awarded is for an initial contract term of three (3) years commencing 12 February 2026 and expiring 11 February 2029, with an option to extend for a further one year till 11 February 2030.£675,80031 Oct 2025standstill to 11 Nov 2025Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders40—

Contracting authority & participating public bodies

British Transport Police

Contracting authorityPublic authority - central government GB-PPON: PXCV-1424-DYJV 200 Buckingham Palace Road, London, London, SW1W 9TPContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • Appropriate Adults UK LtdAwarded supplierGB-PPON: PQLL-5831-WPBD 1 Trem Y Nant, Wrexham, Wales, LL11 6DQContact email

Official documents & specifications (34)

Official links; attachments are not copied

Tender pack and attachments

Show 20 more documents

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender

4 further documents are listed in the JSON mirror.