Find a TenderAwarded
Published 27 Nov 2023, 15:01 GMT

Official UK procurement notice

Annual Inspection & Reactive Maintenance of Domestic Gas Central Heating Installations & Equipment

Official notice

Authority: North Ayrshire Council (Local council)

ServicesOpen procedureSME suitable
Published estimate£9,000,000≈ £3.0m / year
Submissions closed 1 Feb 2024awarded 27 Feb 2023
Awarded to James Frew Ltd
Contract term 3 yrsends 31 Mar 2027 · extension options published · starts 1 Apr 2024

What is being bought

Published requirement description

North Ayrshire Council seek to appoint a suitably qualified provider who can deliver annual inspection and reactive maintenance services for domestic and commercial gas central heating installations (and ancillary equipment) within North Ayrshire.

The contract will be for a period of 3 years with the option to extend for up to a further 24 months.

The contract will be let under the Terms and Conditions of the Scottish Building Contract Committee (SBCC) Measured Term Contract (MTC/Scot) 2011, and NAC Model Form Additional Contract Terms.

  • Recurrence: Nov/Dec 2028

CPV: Gas appliance maintenance services · Repair and maintenance services of boilers · Repair and maintenance services of central heating

The lotProcurement structure

single lot · no lot value published
Lot #1The contract comprises of the annual servicing and maintenance, including breakdown…AwardedRenewal 3 yrs

The contract comprises of the annual servicing and maintenance, including breakdown repairs and commissioning of existing central heating installations to various types of domestic and commercial properties within North Ayrshire.

Please note, the question and answer deadline for this procurement exercise is Monday 18th December 2023.

Contract period: 1 Apr 2024 – 31 Mar 2027 (3 yrs)
Delivery: Scotland · North Ayrshire (including mainland and islands of Arran & Cumbrae)
Extensions: The contract includes the option to extend for up to a further 24 months.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 60%
Published award criteria (2)
  • Quality: 40
  • Price: 60
Conditions of participation3
  • Suitability

    Bidders must confirm if they hold the particular authorisation or memberships:

    • Gas Safe registration (or equivalent)
    • NICEIC or SELECT registration (or equivalent)
  • Economic & financial standing

    Bidders will be required to have a minimum yearly “specific” turnover of 3,600,000 GBP for the last 3 years in the business area covered by the contract.

    North Ayrshire Council reserve the right to review the bidder's financial information using company watch financial analytics at tender stage and throughout the life of the contract. If the bidder’s financial health score (H-Score) is 25 or less further information/clarifications will be requested to ensure the equivalent economic and financial standing is adhered too. If this information or the clarifications are not satisfactory, the bidder will be excluded from the tender process.

    Bidders who cannot meet the required level of turnover will be excluded from this tender.

    Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up or started trading.

    It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:

    Employer’s (Compulsory) Liability Insurance = 10,000,000 GBP in respect of any one event

    www.hse.gov.uk/pubns/hse40.pdf ↗

    Public Liability Insurance 10,000,000 GBP in respect of any one event

    Contractors All Risk Insurance 5,000,000 GBP in the aggregate

    Third-Party Motor Vehicle Insurance - A valid motor vehicle certificate must be held in the company name or (where there is no fleet but rather the compa…

  • Technical & professional ability

    Bidders are required to provide 2 examples of services carried out in the past 3 years that demonstrates they have the relevant experience to deliver the services described in the Contract Notice. At least 1 example must be of a similar value, size and scope. Unsatisfactory experience will result in exclusion from the tender process.

    Bidders must also provide 2 satisfactory references for the same 2 contracts on the reference templates provided. References should be completed and signed by previous customers for contracts of a similar value, size and scope. If any of the referees score the bidder less than 2 the bidder will be excluded from the tender process.

    Completed experience and reference templates must be zipped and uploaded at question 4C.1 of the qualification envelope.

    Bidders who intend to use a supply chain to deliver the requirements detailed in the Contract Notice, must confirm they have (or have access to) the relevant supply chain management and tracking systems to ensure a resilient and sustainable supply chain. This will include confirmation that they have the systems in place to pay subcontractors through the supply chain promptly and effectively, and provide evidence when requested of:

    a) their standard payment terms.

    b) ≥95% of all supply chain invoices being paid on time (in accordance with the terms of contract) in the last financial year.

    Bidders unable to confirm (b) must provide an improvement plan, signed by their Director, which improves payment pe…

What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · Nov/Dec 2028
First published
27 Nov 2023, 15:01 GMT
Last source update
15 Mar 2024, 09:43 GMT
Award evaluation window
17 Jan 2024 – …
Authority reference
NAC/5165
FTS notice number
2024/S 000-008314
Classification (CPV)
Gas appliance maintenance servicesRepair and maintenance services of boilersRepair and maintenance services of central heating
Delivery area
Scotland (UKM63)
Official registry OCID
ocds-h6vhtk-041d09 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: Lots are not being used for this tender for the reason(s) stated below: Nature of the contract not suitable for lots. Delivery of the contract is location specific. Quality Management Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management, see attachment at SPD question 4D.1. Health and Safety Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with ISO 45001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum or the bidder must have a regularly reviewed and documented policy for Health and Safety management, see attachment at SPD question 4D.1. Environmental Management Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate or the bidder must have a regularly reviewed documented policy regarding environmental management, see attachment at SPD question 4D.2. Bidders may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. (SC Ref:758329)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
1 Feb 2024, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
17 Jan 2024, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

17 Jan 2024 → 16 May 2024 · 5 dates
  1. Bids opened
    17 Jan 2024, 12:00 GMT
  2. Submission deadline
    1 Feb 2024, 12:00 GMT
  3. Notice published
    15 Mar 2024, 09:43 GMT
  4. Contract starts
    1 Apr 2024, 00:00 BST
  5. Bids must remain valid until
    16 May 2024, 23:59 BST

Notice history

3 events · 4 releases on Find a Tender · since 16 Jan 2024
  1. Deadline moved to 24 Jan 2024, 12:00 GMT
    16 Jan 2024, 09:36 GMT
    +7 days · was 17 Jan 2024, 12:00 GMT
  2. Deadline moved to 1 Feb 2024, 12:00 GMT
    18 Jan 2024, 14:17 GMT
    +8 days · was 24 Jan 2024, 12:00 GMT
  3. Status changed to complete
    15 Mar 2024, 09:43 GMT
Published amendments (2 · 2 deadline changes)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.217 Jan 202424 Jan 2024+7 d
—DeadlineTime limit · IV.2.224 Jan 20241 Feb 2024+8 d

Deadline extended to allow time to respond to tender queries.

Final extension to allow bidders time to consider responses to tender queries.

Routine re-releases (4)
  • 2023-11: 1 release · 27 Nov 2023

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £9,000,0001 contract exc. VAT
Bids received 42 from SMEs
Contracts signed 1latest 27 Feb 2023
Awarded toValueDateStatus
James Frew Ltd£9,000,000 †—Awarded

Contracts

  • Contract 008314-2024-NAC/5165-1 · James Frew Ltd

    Signed
    27 Feb 2023
    Value
    £9,000,000
    Period
    … – 31 Mar 2027
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic · 4 from abroad2——

Contracting authority & participating public bodies

North Ayrshire Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Cunninghame House, Friars Croft, Irvine, Scotland, KA12 8EEContact email Published organisation website ↗

Dispute resolution & review bodies

  • Kilmarnock Sheriff CourtReview body KilmarnockContact phone

Bidders & participating suppliers

1 commercial party on the notice
  • James Frew LtdAwarded supplier 83 New Street, Stevenston, Scotland, KA20 3HDContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.