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An Alarm Recieving Centre (ARC)to replace existing Care Call System

Information technology services
North East (UKC22)
Published value
Not published
Submission deadline 14 Jan 2025, 12:00 GMT
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: NORTH TYNESIDE COUNCIL: "An Alarm Recieving Centre (ARC)to replace existing Care Call System". Published status: active. Published value: Value not published. 1 published lot. Recorded submission deadline: 14 Jan 2025, 12:00 GMT. See the official notice for participation instructions.
Contracting AuthorityNORTH TYNESIDE COUNCILScope & CategoriesNot publishedSubmission Window
Closed
14 Jan 2025, 12:00 GMT
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: NORTH TYNESIDE COUNCIL
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for NORTH TYNESIDE COUNCIL. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityNORTH TYNESIDE COUNCIL
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published29 Nov 2024, 15:12 GMT
Last source update29 Nov 2024, 15:12 GMT
Recurring procurementNo
ClassificationInformation technology services
Delivery area
North East (UKC22)
OCIDocds-h6vhtk-04c13a
What is being bought
North Tyneside Councils objective is to replace the current on-premise Alarm Receiving Centre (ARC) Care Call system with a resilient cloud-based system. Our current system has been in operation since 2005. This change aligns with our digital strategy and aims to improve service efficiency, provide open API functionality, increase system resilience, enhance connectivity and expand functionality to improve the overall customer experience.​
What changed
From the official release history
  1. Status changed to active
    29 Nov 2024, 15:12 GMT
  2. Official notice release published
    29 Nov 2024, 15:12 GMT
  3. Submission deadline changed to 14 Jan 2025, 12:00 GMT
    29 Nov 2024, 15:12 GMT
  4. Buyer information updated
    29 Nov 2024, 15:12 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    active
    Published valueNot published
    North Tyneside Councils objective is to replace the current on-premise Alarm Receiving Centre (ARC) Care Call system with a resilient cloud-based system. Our current system has been in operation since 2005. This change aligns with our digital strategy and aims to improve service efficiency, provide open API functionality, increase system resilience, enhance connectivity and expand functionality to improve the overall customer experience.​ Additional information: Contract duration - Initial Term 36 months with 2 x 12 month extension options (TOTAL 60 months if extns taken)
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    29 Nov 2024, 15:12 GMT
  2. Submission deadline
    14 Jan 2025, 12:00 GMT
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

NORTH TYNESIDE COUNCIL

Contracting authority GB-FTS-130069
View buyer profile
Documents (2)
Official links; attachments are not copied

  • economicSelectionCriteria

    tender
    economicSelectionCriteria

  • technicalSelectionCriteria

    tender
    technicalSelectionCriteria
Related procedures (0)
No data
No related procedures published