Find a TenderAwardedContract details notice
Published 21 Aug 2025, 19:05 BST

Official UK procurement notice

AMCV 338 - Preventative Services

Official notice

Authority: Shropshire Council (Local council)

3 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitableMax 2 lots per supplier
Published estimate£5,250,000total for 3 lots · £5,250,000 inc. VAT
Submissions closed 29 Sept 2025awarded 1 Dec 2025
Awarded to British Red Cross Society +2 more3 awards
Contract term 5 yrsends 31 Mar 2031 · up to 31 Mar 2033 with extensions · starts 1 Apr 2026

What is being bought3 lots · detail below

Published requirement description

This is an award notice for Preventative Services.

The three lots are:

•Lot 1: Supported Hospital Discharge

•Lot 2: Community-led Mental Health Outreach

•Lot 3: Community-led Wellbeing and Independence

The contract(s) will run for an initial term of five years, with the option to extend for a further two years, subject to performance and budget availability.

CPV: Health and social work services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£5,250,000 together) · win at most 2 of them · same evaluation weights on every lot
Lot #1Supported Hospital DischargeAwardedRenewal 5 yrsSMEVCSEPublished value£1,400,000

The contract holder will deliver countywide provision for people when they are discharged from hospital or at risk of an unplanned admission. The provision will involve a variety of support including transportation where needed, alongside practical and emotional support that will aid an individual’s recovery and reablement, ensuring that health, wellbeing and independence is maximised, and the risk of readmission and/or carer breakdown is minimised. This will include but not be limited to: food shopping/prescriptions collection; access to low level aids, equipment and

assistive technology and connectivity to sustained support that will encourage healthy lifestyles and strong social networks. This provision will maintain a focus on both the needs of individuals being discharged and their family carers.

The maximum annual value for this lot is £200,000.

Contract period: 1 Apr 2026 – 31 Mar 2031 (5 yrs) · up to 31 Mar 2033 with extensionsValue: £1,400,000 exc. VAT · £1,400,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: The contract will be for an initial period of 5 years commencing on the 1st April 2026 with the option to extend for a further period of up to 2 years, subject to performance and budget availability.
Lot #2Community-led Mental Health OutreachAwardedRenewal 5 yrsSMEVCSEPublished value£1,050,000

The contract holder will deliver community-led mental health outreach to support individuals facing mental health difficulties and their family carers. This provision aims to enhance health and wellbeing, preventing the escalation of symptoms that might require primary or secondary care interventions or lead to carer breakdown. The services will be available countywide, prioritising accessibility and visibility in areas with the greatest need. The focus will be on equipping individuals with skills, strategies, and tools to empower them to take control of their decisions, actions, behaviours, and thought patterns, thereby improving their ability to cope with the stresses of daily life and lead healthy and fulfilling lives.

The maximum annual value for this lot is £150,000.

Contract period: 1 Apr 2026 – 31 Mar 2031 (5 yrs) · up to 31 Mar 2033 with extensionsValue: £1,050,000 exc. VAT · £1,050,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: The contract will be for an initial period of 5 years commencing on the 1st April 2026 with the option to extend for a further period of up to 2 years, subject to performance and budget availability.
Lot #3Community-led Wellbeing and IndependenceAwardedRenewal 5 yrsSMEVCSEPublished value£2,800,000

The contract holder will provide a range of community led activities that have the ability to encourage and facilitate healthy and resilient communities, recognising the breath of provision that influence and determine good health. The activity will facilitate both practical and emotional support for individuals, including family carers, that will enable people to live as independently as possible within their own home and to engage with their local community. The provision will include practical support and activities aimed at helping individuals to develop/maintain daily living skills, reduce vulnerability, and reduce isolation. The provision will also enable individuals to build confidence to foster meaningful social connections, networks of support, increased activity levels, and access to creative and expressive activities.

The maximum annual value for this lot is £400,000

Contract period: 1 Apr 2026 – 31 Mar 2031 (5 yrs) · up to 31 Mar 2033 with extensionsValue: £2,800,000 exc. VAT · £2,800,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: The contract will be for an initial period of 5 years commencing on the 1st April 2026 with the option to extend for a further period of up to 2 years, subject to performance and budget availability.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 70%Price: 20%Social value: 10%
Published sub-criteria (4)
  • Quality: 65%
  • Climate Change: 5%
  • Price: 20%
  • Social Value: 10%
Published award criteria (4)
  • Price
  • Quality
  • Social Value
  • Climate Change
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
21 Aug 2025, 19:05 BST
Last source update
31 Mar 2026, 18:09 BST
Award evaluation window
Submission end – 17 Nov 2025
Authority reference
AMCV 338
FTS notice number
2025/S 000-050666
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
West Midlands (UKG22)
Official registry OCID
ocds-h6vhtk-058c6d Find a Tender

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
29 Sept 2025, 12:00 BST
Clarification deadline
29 Sept 2025, 00:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

21 Aug 2025 → 1 Apr 2026 · 7 dates
  1. Tender notice published
    21 Aug 2025, 19:05 BST
  2. Clarification questions by391 days ago
    29 Sept 2025, 00:00 BST
  3. Submission deadline391 days ago
    29 Sept 2025, 12:00 BST
  4. Award decision expected by341 days ago
    17 Nov 2025, 23:59 GMT
  5. Assessment summaries sent328 days ago
    1 Dec 2025
  6. Latest notice published208 days ago
    31 Mar 2026, 18:09 BST
  7. Contract starts207 days ago
    1 Apr 2026, 00:00 BST

Notice history

6 events · 4 releases on Find a Tender · since 21 Aug 2025
  1. Tender notice published
    21 Aug 2025, 19:05 BST
    UK4
  2. Contract award notice published
    1 Dec 2025, 16:05 GMT
    UK6
  3. Status changed to complete
    1 Dec 2025, 16:05 GMT
  4. Contract award notice published
    18 Dec 2025, 14:05 GMT
    UK6
  5. Contract signature expected
    5 Jan 2026, 23:59 GMT
    scheduled
  6. Contract details notice published
    31 Mar 2026, 18:09 BST
    UK7
Routine re-releases (4)
  • 2025-08: 1 release · 21 Aug 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value (inc. VAT) £5,180,0003 awards inc. VAT; no net value published
Bids received 83 from SMEs
Contracts signed 3latest 31 Mar 2026
Awarded toValueDateStatus
Lot 1 · Supported Hospital Discharge1 award
British Red Cross SocietyVCSE1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2033Extensions: The contract will be for an initial period of 5 years commencing on the 1st April 2026 with the option to extend for a further period of up to 2 years, subject to performance and budget availability. The contract value stated is for the full duration. · Amended: The end of standstill date for Lot 3 will now be midnight 18th December 2025.£1,365,000 inc. VAT1 Dec 2025Awarded
Lot 2 · Community-led Mental Health Outreach1 award
Shropshire Mental Health SupportSMEVCSE1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2033Extensions: The contract will be for an initial period of 5 years commencing on the 1st April 2026 with the option to extend for a further period of up to 2 years, subject to performance and budget availability. The contract value stated is for the full duration. · Amended: The end of standstill date for Lot 3 will now be midnight 18th December 2025.£1,050,000 inc. VAT1 Dec 2025Awarded
Lot 3 · Community-led Wellbeing and Independence1 award
ICE Creates LtdSME1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2033Extensions: The contract will be for an initial period of 5 years commencing on the 1st April 2026 with the option to extend for a further period of up to 2 years, subject to performance and budget availability. The contract value stated is for the full duration. · Amended: The end of standstill date for Lot 3 will now be midnight 18th December 2025.£2,765,000 inc. VAT1 Dec 2025Awarded

Contracts

  • Contract 2 · Shropshire Mental Health SupportSMEVCSE

    Signed
    31 Mar 2026
    Value
    £1,050,000 inc. VAT
    Period
    1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2033 with extensions
    Status
    active
    Extensions
    The contract will be for an initial period of 5 years commencing on the 1st April 2026 with the option to extend for a further period of up to 2 years, subject to performance and budget availability. The contract value stated is for the full duration.
  • Contract 3 · ICE Creates LtdSME

    Signed
    31 Mar 2026
    Value
    £2,765,000 inc. VAT
    Period
    1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2033 with extensions
    Status
    active
    Extensions
    The contract will be for an initial period of 5 years commencing on the 1st April 2026 with the option to extend for a further period of up to 2 years, subject to performance and budget availability. The contract value stated is for the full duration.
  • Contract 1 · British Red Cross SocietyVCSE

    Signed
    30 Mar 2026
    Value
    £1,388,737 inc. VAT
    Period
    1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2033 with extensions
    Status
    active
    Extensions
    The contract will be for an initial period of 5 years commencing on the 1st April 2026 with the option to extend for a further period of up to 2 years, subject to performance and budget availability. The contract value stated is for the full duration.

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Supported Hospital Discharge2final-stage tenders01—
2 · Community-led Mental Health Outreach1final-stage tenders01—
3 · Community-led Wellbeing and Independence5final-stage tenders32—

Contracting authority & participating public bodies

Shropshire Council

Contracting authorityPublic authority - sub-central government GB-PPON: PCLL-9577-QDZW Guildhall, Frankwell Quay, Shrewsbury, West Midlands, SY3 8HQContact name, email, phone

Bidders & participating suppliers

3 commercial parties on the notice
  • British Red CrossAwarded supplierGB-COH: RC000070 44 Moorfields, London, London, EC2Y 9ALContact email
  • ICE Creates Ltd.Awarded supplierGB-COH: 03881965 2 Abbots Quay, Monks Ferry, Wirral, North West, CH41 5LHContact email
  • Shropshire Mental Health SupportAwarded supplierGB-COH: 02594511 Suite 3 + 4 Observer House, Hollywell Street, Shrewsbury, West Midlands, SY2 6BLContact email

Official documents & specifications (10)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
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