All-Age Technology Enabled Care Service

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        "description": "Supplier Invitation: Preliminary Market Engagement – All-Age Care Technology Service\nDate: Thursday 2 October 2025\nTime: 13:00–15:00 \nFormat: Virtual (MS Teams – joining details issued to registered attendees)\nInvite brief: \nThe London Borough of Barking & Dagenham (LBBD) intends to re-procure its All-Age Care Technology Service and is hosting a preliminary market engagement session to outline our plans and hear supplier views on deliverability, innovation and market capacity.\nWhat we plan to procure:\nA single procurement with two Lots, operating as one joined-up service:\n•\tLot 1: Core Service Provision & Innovation\nSupplier-neutral solution catalogue; sourcing, installation, activation and support; monitoring & response (ARC and mobile responders); stock/asset management; device repairs/recalls; interoperability and secure data flows; reporting and performance.\n•\tLot 2: Change Management & Innovation\nTechnology First practice adoption; workforce training and decision support; pathway simplification; co-production and communications; test-and-learn pilots and evaluation; benefits realisation and equality insights.\nAnticipated contract start: \n1 July 2026\nAward structure / delivery models:\n•\tBidders may tender for Lot 1, Lot 2, or both Lots.\n•\tLBBD may award both Lots to a single provider (or consortium/joint venture), or award one Lot per provider with a formal collaboration requirement to deliver a single integrated service.\n•\tSub-contracting is permitted; the prime remains accountable.\nWho should attend\nSuppliers with capability in technology-enabled care, 24/7 monitoring/response, field installation/support, and/or change and adoption in social care. Consortia, JVs and SMEs are welcome.\nAgenda (high level):\n1.\tLBBD objectives and outcomes\n2.\tOverview of Lots, delivery model and partnership expectations\n3.\tProcurement route and timescales (indicative)\n4.\tQ&A (answers later published to all registrants)\nHow to register\nPlease register one or two attendees per organisation by Monday 29th September 2025 via:\n•\tEmail: Lloyd.hunt@lbbd.gov.uk \n (subject: PME – All-Age Care Technology – Registration)\nInclude: organisation name, contact details, Lot(s) of interest, intended delivery model (single supplier / consortium / Lot-specific), and any accessibility requirements."
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