Official UK procurement notice
AI Triage and Care Navigation: NHS App Programme (PME)
Authority: NHS Central East Integrated Care Board (NHS & healthcare)
The Authority is undertaking preliminary market engagement in relation to a potential procurement for an AI-enabled triage and care navigation Software as a Service (SaaS) solution. The purpose of this exercise is to engage with the market to support the Authority's understanding of available solutions and to inform the further development and refinement of its requirements, commercial approach, evaluation methodology and proposed procurement documentation. Completed PME responses must be submitted through Atamis by Wednesday 25 November 2026. Information arising from the preliminary market engagement may be used by the Authority to refine its requirements and procurement documentation ahead of any subsequent procurement.
What is being bought
Published requirement descriptionThe Authority is undertaking preliminary market engagement in relation to a potential procurement for an AI-enabled triage and care navigation Software as a Service (SaaS) solution.
The purpose of this exercise is to engage with the market to support the Authority's understanding of available solutions and to inform the further development and refinement of its requirements, commercial approach, evaluation methodology and proposed procurement documentation.
The Authority is currently considering undertaking any subsequent procurement through a competitive selection exercise under G-Cloud 15 (RM1557.15), Lot 2b: Software as a Service, subject to the outcome of this preliminary market engagement and finalisation of the procurement strategy.
Suppliers wishing to participate in the preliminary market engagement should access the PME opportunity through the Authority's Atamis e-tendering system. The Atamis Project reference is: C488352.
The PME documentation sets out the Authority's current proposed requirements and includes a series of questions on which supplier feedback is sought. Suppliers are invited to review the documentation and provide constructive feedback to help inform the development of the potential subsequent procurement.
The Authority will also hold a 30-minute supplier briefing event on Monday 23 November 2026 at 11:00. Suppliers wishing to attend should confirm their attendance through the instructions provided in the documentation on Atamis and provide the email addresses of their proposed attendees.
Clarification questions relating to the PME should be submitted through Atamis by close of play on Monday 23 November 2026.
Completed PME responses must be submitted through Atamis by Wednesday 25 November 2026.
Information arising from the preliminary market engagement may be used by the Authority to refine its requirements and procurement documentation ahead of any subsequent procurement.
Suppliers are responsible for identifying information within their responses that they consider commercially sensitive. The Authority will handle such information appropriately, subject to its applicable legal and transparency obligations.
CPV: IT services: consulting, software development, Internet and support · Medical software package
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The lotProcurement structure
single lot · no lot value publishedPipeline intelligence · planning stage: how this market runs before the tender is published
How NHS Central East Integrated Care Board buys Medical software package (CPV 4818), and who usually turns up
NHS Central East Integrated Care Board’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Medical software package (CPV 4818) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
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The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in East of England (authority’s region).
Most of this buyer’s recorded winners were registered in the region where that award was delivered.
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Half of these awards have an award date within 63 days of the bid deadline.
i
The market share is a minimum: some awards have no bid count.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
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1 bid18%
2–327%
4–640%
7+16%
How did awards compare with estimates?
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Below estimate68%
Within ±2%12%
Above estimate20%
Assess each lot i
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Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 4818Published estimate£400k
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Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 45 past lots.
1 bid18%
2–327%
4–640%
7+16%
i
No comparable awards for this lot yet.
Who has supplied this buyer on similar work? i
i
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
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Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Estimates, labelled. The price range, possible competitors and earlier-work matches are our estimates from past awards, not published facts, win chances or price advice. The buyer’s own record and the wider market are shown apart, never mixed.
- Source. Official UK public procurement notices (Find a Tender and Contracts Finder), reused under the Open Government Licence v3.0, updated through the day and rebuilt nightly. Not every figure uses both feeds, and each one shows how many records it rests on: see the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 11 Nov 2026, 14:42 GMT
- Last source update
- 11 Nov 2026, 14:42 GMT
- Authority reference
C488352- FTS notice number
2026/S 000-107196- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-07b9cdFind a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
11 Nov 2026 → 2 Apr 2027 · 4 dates- Planning notice published45h ago11 Nov 2026, 14:42 GMT
- Today13 Nov 2026
- Market engagementin 12 days25 Nov 2026, 23:59 GMT
Pre-Market Engagement inviting feedback from only the organisations on the G-Cloud 15 (RM1557.15), Lot 2b: Software as a Service.
- Tender notice expectedin 21 days4 Dec 2026, 23:59 GMT
- Contract startsin 139 days2 Apr 2027, 00:00 BST
Notice history
1 event · 1 release on Find a Tender- Preliminary market engagement notice published11 Nov 2026, 14:42 GMTUK2
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender