Find a TenderAwarded
Published 4 Mar 2024, 14:32 GMT

Official UK procurement notice

Advocacy Services for Health and Social Care

Official notice

Authority: Leeds and York Partnership NHS Foundation Trust (Central government)

Framework agreement12 lotsServicesOpen procedureSME suitable
Sectors: Health & Social Care (85) Delivery: UK
Framework ceiling (notional)£137,000,000total for 12 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 30 Jul 2024awarded 5 Dec 2024
Lots 12see the lot list below

What is being bought12 lots · detail below

Published requirement description

Advocacy Service in Health and Social Care framework agreement.<br/><br/>These requirements are provided under five overarching Lots, listed below;<br/><br/>Lot One - Independent advocates for patients using Social Care Services<br/><br/>Lot Two - Independent Mental Capacity Advocates<br/><br/>Lot Three - Independent Mental Health Advocates<br/><br/>Lot Four - Advocacy for Adult Secure Services<br/><br/>Lot Five - Advocacy for Children and Young People<br/><br/>Lot 6 - Advocacy for Health Inequalities

CPV: Health and social work services

How this framework works

From the published notice
Bids received
4 bids received · 5 suppliers appointed
Electronic auction
yes

Lots and requirements (12)Procurement structure

12 lots · 6 with a published value · evaluation weights differ by lot

Every one of these 3 lots carries the same published figure, £17,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Independent advocates for patients using social care servicesPlannedLot estimate not published
  • Independent advocates for patients using social care services (as per the Care Act 2014 and the Care and Support statutory guidance)
Delivery: UK
Lot #2Independent mental capacity advocatesPlannedLot estimate not published
  • Independent mental capacity advocates (as per the Mental Capacity Act 2005 and its Code of Practice)
Delivery: UK
Lot #3Independent mental health advocatesPlannedLot estimate not published
  • Independent mental health advocates (as per the Mental Health Act 1983 and its Code of Practice)
Delivery: UK
Lot #4Advocacy for Adult Secure ServicesPlannedLot estimate not published
  • Advocacy for Adult Secure Services <br/>Secure services provide treatment for adults aged 18-years and over with mental disorders, these include mental illness (MI), personality disorder (PD) and neurodevelopmental disorders (NDD) including learning disabilities (LD) and autism. There are three levels of secure services with specific criteria for each, High, Medium and Low.
Delivery: UK
Lot #5Advocacy for Children and Young PeoplePlannedLot estimate not published
  • Advocacy for Children and Young People <br/>While it is anticipated that this procedure is for children and young people making or intending to make a complaint, it covers representations which are not complaints. For example, children and young people should be able to secure the support of an advocate in putting forward <br/>representations for a change to be made in the service they receive, or the establishment <br/>they live in, without this having to be framed first as a specific complaint.
Delivery: UK
Lot #6Advocacy for Women’s HealthPlannedLot estimate not published
  • Advocacy for Women’s’ Health <br/>Although women in the UK on average live longer than men, women spend a significantly <br/>greater proportion of their lives in ill health and disability when compared with men. <br/>Not enough focus is placed on women-specific issues like miscarriage or menopause, <br/>and women are under-represented when it comes to important clinical trials. There are also far too many cases where women’s voices have not been listened to; the responses to the Women’s Health Strategy for England from the Department of Health & Social Care found 84% of respondents felt that this was the case.
Delivery: UK
Lot #7Independent advocates for patients using Social Care ServicesCancelledceiling above

Independent Advocates for Patients Using Social Care Services<br/>Provides advocacy support to individuals navigating social care services, ensuring their rights and preferences are respected and upheld.<br/><br/>See Section VI.3 for list of entities eligible to utilise any resulting framework, subject to the approval of NOE CPC.

Delivery: UK · UK
Extensions: The entities eligible to utilise any resulting agreement(s), subject to the approval of NOE CPC include any other NHS/Public Sector bodies located in England, Wales, Scotland, Northern Ireland, including any of the Crown Dependencies and NHS Collaborative Procurement Organisations: <br/>The NHS in England (National Health Service for the United Kingdom) including but not limited to: Foundation Trusts, Acute (Hospital) Trusts, Ambulance Trusts, Mental Health Trusts, Care Trusts listed at: <br/>https://www.england.nhs.uk/publication/nhs-provider-directory <br/>Integrated Care Systems (ICS’s) <br/>https://www.england.nhs.uk/system-and-organisational-oversight/system-directory/ <br/>Integrated Care Boards (ICB’s) <br/>https://www.nhs.uk/nhs-services/find-your-local-integrated-care-board/ <br/>Department of Health: <br/>https://www.gov.uk/government/organisations/department-of-health <br/>Arm’s Length Bodies: <br/>https://www.gov.uk/government/publications/how-to-contact-department-of-health-arms-length-bodies/department-of-healths-agencies-and-partner-organisations <br/>Sustainability and Transformation Partnerships (STPs) and their individual constituent organisations: <br/>https://www.england.nhs.uk/category/stp/ <br/>NHS England: <br/>https://www.england.nhs.uk/ <br/>Organisation involved in commissioning and/or overseeing General Practitioner services, GP consortia, GP Practices and any other provider of primary medical services who are a party to any of the following contracts: <br/>- General Medical Services (GMS) <br/>- Personal Medical Services (PMS) <br/>- Alternative Provider Medical Services (APMS) <br/> <br/>The NHS in Wales, Scotland and Northern Ireland including but not limited to Primary care services - GPs, pharmacies, dentists and optometrists, Hospital services, and community services, including those provided through community health centres and mental health services at: <br/>NHS Wales (National Health Service for Wales): including but not limited to Welsh Health Boards, NHS Trusts and Public Health Wales: <br/> <br/>Continued at Section VI.3 Additional InformationVariant bids: not allowed
Lot #8Independent Mental Capacity AdvocatesCancelledceiling above

Independent Mental Capacity Advocates<br/>Offers advocacy for individuals who lack the mental capacity to make certain decisions, ensuring their best interests are considered and their voices are heard in decision-making processes.

Delivery: UK · UK
Extensions: See Section(s) II.2.4, II.2.11 (within Lot 1) and VI.3 for list of entities eligible to utilise any resulting framework, subject to the approval of NOE CPC.Variant bids: not allowed
Lot #9Independent Mental Health AdvocatesCancelledceiling above

Independent Mental Health Advocates<br/>Supports individuals with mental health issues by representing their interests, helping them understand their rights, and facilitating their involvement in treatment decisions.

Delivery: UK · UK
Extensions: See Section(s) II.2.4, II.2.11 (within Lot 1) and VI.3 for list of entities eligible to utilise any resulting framework, subject to the approval of NOE CPC.Variant bids: not allowed
Lot #10Advocacy for Adult Secure ServicesCancelledPublished value£12,000,000

Advocacy for Adult Secure Services<br/>Provides advocacy services for adults in secure settings (such as forensic mental health services), ensuring their rights are protected and their views are represented.

Delivery: UK · UK
Extensions: See Section(s) II.2.4, II.2.11 (within Lot 1) and VI.3 for list of entities eligible to utilise any resulting framework, subject to the approval of NOE CPC.Variant bids: not allowed
Lot #11Advocacy for Children and Young PeopleCancelledPublished value£12,000,000

Advocacy for Children and Young People<br/>Delivers advocacy services tailored to the needs of children and young people, helping them to express their views and participate in decisions affecting their lives.

Delivery: UK · UK
Extensions: See Section(s) II.2.4, II.2.11 (within Lot 1) and VI.3 for list of entities eligible to utilise any resulting framework, subject to the approval of NOE CPC.Variant bids: not allowed
Lot #12Advocacy for Health Inequalities (including, generic advocacy, women’sCancelledPublished value£12,000,000

Advocacy for Health Inequalities<br/>Addresses health disparities by providing advocacy services for various marginalized groups, including women, black and minority ethnic communities, gypsies and travellers, the unemployed, the homeless, and individuals with terminal illnesses.

Delivery: UK · UK
Extensions: See Section(s) II.2.4, II.2.11 (within Lot 1) and VI.3 for list of entities eligible to utilise any resulting framework, subject to the approval of NOE CPC.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    See SQ/ITT

What this means for your bid
  • Price carries 20–30 points depending on the lot; most lots put it at 30 points.
  • “Advocacy Services for Health and Social Care” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
4 Mar 2024, 14:32 GMT
Last source update
13 Dec 2024, 10:13 GMT
Award evaluation window
30 Jul 2024 – …
Authority reference
NOE.0627
FTS notice number
2024/S 000-040204
Classification (CPV)
Health and social work services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-044534 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

See SQ/ITT

Review and risk notes
Review procedure

NOE CPC will incorporate a minimum 8 working day standstill period at the point information on the award of contract is communicated to tenderers, in accordance with Regulation 12 of the Provider Selection Regime 2023.<br/><br/>Bidders should note that the NOECPC retain absolute discretion as to whether to accept any offer following evaluation. The NOE CPC is not bound in any way to accept any and reserves the right to make no further contract award under this procurement process.<br/><br/>NOE CPC shall not be held liable for any liability or cost or expense incurred by any bidder in relation to this project whatsoever, including, without limitations, in relation to the preparation of their tender and any subsequent clarification or any legal or other expenses.

Publisher note: For details of the list of eligible entities who may utilise the resulting agreement(s), subject to the prior agreement of NOE CPC, please refer to the original Contract Notice.<br/><br/>Section II.2.4 - Description of Procurement<br/>Section II.2.11 - Information about options<br/>Section VI.3 - Additional Information

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Appointment period ends
30 Jul 2024, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
30 Jul 2024, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

30 Jul 2024 → 13 Dec 2024 · 4 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    30 Jul 2024, 12:00 BST
  2. Bids opened
    30 Jul 2024, 12:00 BST
  3. Next notice expected
    1 Aug 2024, 00:00 BST
  4. Notice published
    13 Dec 2024, 10:13 GMT

Notice history

5 events · 3 releases on Find a Tender · since 24 Jun 2024
  1. Published value published: £137,000,000
    24 Jun 2024, 12:11 BST
  2. Status changed to active
    24 Jun 2024, 12:11 BST
  3. Procurement method changed
    24 Jun 2024, 12:11 BST
  4. Deadline published: 30 Jul 2024, 12:00 BST
    24 Jun 2024, 12:11 BST
  5. Status changed to complete
    13 Dec 2024, 10:13 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 5admitted to the panel · see the list ↓
Bids received 42 from SMEs
Contracts signed 15latest 5 Dec 2024

15 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 040204-2024-1

    Signed
    5 Dec 2024
    Value
    —
    Status
    active
  • Contract 040204-2024-10

    Signed
    5 Dec 2024
    Value
    —
    Status
    active
  • Contract 040204-2024-11

    Signed
    5 Dec 2024
    Value
    —
    Status
    active
  • Contract 040204-2024-12

    Signed
    5 Dec 2024
    Value
    —
    Status
    active
  • Contract 040204-2024-13

    Signed
    5 Dec 2024
    Value
    —
    Status
    active
  • Contract 040204-2024-14

    Signed
    5 Dec 2024
    Value
    —
    Status
    active
  • Contract 040204-2024-15

    Signed
    5 Dec 2024
    Value
    —
    Status
    active
  • Contract 040204-2024-2

    Signed
    5 Dec 2024
    Value
    —
    Status
    active
  • Contract 040204-2024-3

    Signed
    5 Dec 2024
    Value
    —
    Status
    active
  • Contract 040204-2024-4

    Signed
    5 Dec 2024
    Value
    —
    Status
    active
  • Contract 040204-2024-5

    Signed
    5 Dec 2024
    Value
    —
    Status
    active
  • Contract 040204-2024-6

    Signed
    5 Dec 2024
    Value
    —
    Status
    active
  • Contract 040204-2024-7

    Signed
    5 Dec 2024
    Value
    —
    Status
    active
  • Contract 040204-2024-8

    Signed
    5 Dec 2024
    Value
    —
    Status
    active
  • Contract 040204-2024-9

    Signed
    5 Dec 2024
    Value
    —
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic2—£1 – £17,000,000

Contracting authority & participating public bodies

Leeds and York Partnership NHS Foundation Trust, trading as North of England NHS Commercial Procurement Collaborative ("NOE CPC")

Contracting authorityCentral GovernmentBody governed by public lawHealth Don Valley House, Savile Street East, Sheffield, UK, S4 7UQContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • The High CourtReview body London

Framework contractors & participating bidders

13 commercial parties on the notice
  • BID ServicesFramework contractor Deaf Cultural Centre, Ladywood Road,, Birmingham, UK, B16 8SZ
  • BID ServicesFramework contractor Deaf Cultural Centre, Ladywood Road, Birmingham,, Birmingham, UK, B16 8SZ
  • BID ServicesFramework contractor Deaf Cultural Centre, Ladywood Road, Birmingham, UK, B16 8SZ
  • Cloverleaf AdvocacyFramework contractor 5th Floor, Empire House, Wakefield Old Road,, Dewsbury, UK, WF12 8DJ
  • Cloverleaf AdvocacyFramework contractor 5th Floor Empire House, Wakefield Old Road,, Dewsbury, UK, WF12 8DJ
  • Cloverleaf AdvocacyFramework contractor 5th Floor Empire House, Wakefield Old Road,, Dewsbury, UK, WF12
  • NYASFramework contractor Tower House, Tower Road, Birkenhead, Merseyside, UK, CH41 1FF
  • Together for Mental WellbeingFramework contractor 52 Walnut Tree Walk, London, UK, SE11 6DN
  • VoiceAbilityFramework contractor c/o Sayer Vincent, 110 Golden Lane, London, UK, EC1Y 0TG
  • VoiceAbilityFramework contractor Sayer Vincent , 110 Golden Lane, London, UK, EC1Y 0TG
Show 3 more suppliers
  • VoiceAbilityFramework contractor c/o Sayer Vincent , 110 Golden Lane,, London, UK, EC1Y 0TG
  • VoiceAbilityFramework contractor c/o Sayer Vincent,110 Golden Lane, London, UK, EC1Y 0TG
  • VoiceAbilityFramework contractor 52 Walnut Tree Walk,, London, UK, EC1Y 0TG

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria