Find a TenderAwardedContract details notice
Published 18 Jun 2025, 16:54 BST

Official UK procurement notice

Adult Unpaid Carer Support Services

Official notice

Authority: Bedford Borough Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£3,327,352≈ £1.1m / year · £3,992,822 inc. VAT · 1 value update41.2% below published estimate
Submissions closed 1 Sept 2025awarded 12 Dec 2025
Awarded to Disability Direct
Contract term 3 yrsends 31 Mar 2029 · up to 1 Apr 2029 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

The overarching purpose of the provision of Carers’ Support Services is to ensure that adult carers who are caring for a family member, friend or neighbour who is ordinarily resident in Bedford Borough & Central Bedfordshire (excluding Luton), are supported to maintain:

  • A positive sense of their own health and wellbeing
  • Themselves in their caring role, in a way that is safe for them.

The Provision of Support Services is for Adult Carers (including Parent Carers caring for people over the age of 18 years old & Parent Carers of children with disabilities under the age of 18.

The Provision of Support Services is for Adult Carers including:

  • Parent Carers caring for people over the age of 24 years old in Bedford Borough
  • All Parent Carers in Central Bedfordshire

This service will provide an early response team to triage carer needs, a higher level support offer for carers assessed as being at level 2 or 3 and Information, Advice & Guidance to level 1 carers who are digitally excluded. The service is expected to work in partnership with other local carers services to ensure carers are able to move seamlessly through and between services and so they do not need to tell their story more than once.

The contract will be for three (3) years with an option to extend for two (2) years in 12-month-instalments.

  • The authority expects to re-tender this requirement around 2 Aug 2029, 00:59 BST.

CPV: Social work and related services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£3,327,352
Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 1 Apr 2029 with extensionsValue: £3,327,352 exc. VAT · £3,992,822 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: Two (2) years in 12-month instalments.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Simple description: Quality: 60% Price: 40% Please see Carers Support Services ITT Guidance Document for further details of award criteria.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 2 Aug 2029
First published
18 Jun 2025, 16:54 BST
Last source update
4 Feb 2026, 15:11 GMT
Award evaluation window
Submission end – 15 Dec 2025
Authority reference
BBC AD 03899
FTS notice number
2025/S 000-045835
Latest notice
Contract details notice (UK7)
Classification (CPV)
Social work and related services
Delivery area
East of England (UKH2)
Official registry OCID
ocds-h6vhtk-054f63 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
1 Sept 2025, 12:00 BST
Clarification deadline
22 Aug 2025, 16:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

18 Jun 2025 → 1 Apr 2026 · 11 dates
  1. Planning notice published
    18 Jun 2025, 16:54 BST
  2. Market engagement
    1 Jul 2025, 00:59 BST

    Planned Virtual event via Teams @ 10am on 1st July 25. If you are interested in attending please confirm via email [email protected]

  3. Next notice expected
    2 Aug 2025, 00:59 BST
  4. Tender notice published
    4 Aug 2025, 17:59 BST
  5. Clarification questions by
    22 Aug 2025, 16:00 BST
  6. Submission deadline
    1 Sept 2025, 12:00 BST
  7. Assessment summaries sent320 days ago
    12 Dec 2025
  8. Award decision expected by316 days ago
    15 Dec 2025, 23:59 GMT
  9. Standstill ends308 days ago
    23 Dec 2025, 23:59 GMT
  10. Latest notice published266 days ago
    4 Feb 2026, 15:11 GMT
  11. Contract starts210 days ago
    1 Apr 2026, 00:00 BST

Notice history

12 events · 5 releases on Find a Tender · since 18 Jun 2025
  1. Preliminary market engagement notice published
    18 Jun 2025, 16:54 BST
    UK2
  2. Tender notice published
    4 Aug 2025, 17:59 BST
    UK4
  3. Published value published: £3,327,352
    4 Aug 2025, 17:59 BST
  4. Status changed to active
    4 Aug 2025, 17:59 BST
  5. Procurement method changed
    4 Aug 2025, 17:59 BST
  6. Deadline published: 29 Aug 2025, 12:00 BST
    4 Aug 2025, 17:59 BST
  7. Tender notice published
    4 Aug 2025, 19:16 BST
    UK4
  8. Deadline moved to 1 Sept 2025, 12:00 BST
    4 Aug 2025, 19:16 BST
    +3 days · was 29 Aug 2025, 12:00 BST
  9. Contract award notice published
    12 Dec 2025, 16:30 GMT
    UK6
  10. Status changed to complete
    12 Dec 2025, 16:30 GMT
  11. Contract signature expected
    5 Jan 2026, 23:59 GMT
    scheduled
  12. Contract details notice published
    4 Feb 2026, 15:11 GMT
    UK7
Routine re-releases (5)
  • 2025-08: 1 release · 4 Aug 2025
  • 2025-06: 1 release · 18 Jun 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,957,7201 award exc. VAT
Bids received 52 from SMEs
Contracts signed 1latest 4 Feb 2026
Awarded toValueDateStatus
Disability DirectSMEAdult Unpaid Carers Support Services1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: Two (2) years in 12-month- instalments£1,957,72012 Dec 2025Awarded

Contracts

  • Adult Unpaid Carers Support Services · Disability DirectSME

    Signed
    4 Feb 2026
    Value
    £1,957,720
    Period
    1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031 with extensions
    Status
    active
    Extensions
    Two (2) years in 12-month- instalments

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5final-stage tenders · 6 at stage one22—

Contracting authority & participating public bodies

Bedford Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PLCV-4616-VTHL Borough Hall, Cauldwell Street, Bedford, East of England, MK42 9APContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Disability DirectAwarded supplierGB-COH: 03891119 The Richard Shaw Centre, 20 Royal Scot Road, Pride Park, Derby, East Midlands, DE24 8AJContact email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsPlease see Bedford Borough Council eProcurement portal: Carers Support Services In-Tend Reference: BBC AD 03899

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender