Ad Hoc Care Technology · UK public procurement notice

CPV: Health and social work services · Medical equipments, pharmaceuticals and personal care products · Other community, social and personal services

Procedure method

Negotiated without publication of a contract notice

Legal basis

CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)

Procurement category

Goods

Notice status

Awarded

Procurement threshold

Unspecified in notice

Regulatory regime

Standard

Commercial structure

Stand-alone contract (no framework)

Competition type

Competitive procedure

GPA / WTO covered

Yes (GPA)

Recurring procurement

Unspecified in notice

First published

20 Feb 2025, 16:23 GMT

Last source update

20 Feb 2025, 16:23 GMT

Authority reference

DN764656

FTS notice number

2025/S 000-006392

Classification (CPV)

Health and social work servicesMedical equipments, pharmaceuticals and personal care productsOther community, social and personal services

Delivery area

South East (UKJ34)

Official registry OCID

ocds-h6vhtk-04e578 Find a Tender

Why no open competition

The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons

Published justification

Ad hoc technology has been procured informally for some time, as and when the service area has required it. There are still some analogue lifelines s which we are not able to provide to all our existing or new customers due to the digital switch over which has started to be rolled out across the UK. We have already had a significant number of clients switch from analogue to digital in the last few months meaning we have had to replace the current analogue system with a digital one. We now have 85% of customers with digital lifelines and this is increasing daily. We also have outstanding SIM renewals with these providers which we need to renew as we risk the connections being cut off we do not pay for the renewal leaving our service users at risk without a working lifeline.

The units must meet compatibility of the current system platform in order to work. The units are:

(1) Telealarm TA74 GSM. We issue these to clients who are on our basic packages and don’t have any additional equipment to go with their lifeline.

(2) Tunstall smart hubs/ Lifeline digitals. These lifelines work independently from an analogue telephone line to support the digital switchover using mobile Sims. This is starting to be rolled out across the UK. These lifelines are compatible with our Tunstall platform for receiving the calls. We issue these to clients who require additional sensors such as bed sensors, door sensors, fall detectors etc. No other Sim can be used with these lifelines as

the are issued with the lifeline.

(3) Anywhere care footprints- These are independent personal lifeline alarms that work on mobile Sims and GPS signal. These are issued to clients who want to be supported out of the home setting.

In order to regularise this as soon as possible, the Council intends to tender for this provision at the same time as we tender for the platform provision by November 2025. Until then in order to safeguard our clients, we will continue to purchase the required ad hoc equipment whilst we

go through the tendering exercise for both equipment and platform and bring all Wightcare contracts into one place with one timescale to work to – currently there is no systematic approach to contracts in the service which is not efficient. This need to go out to tender is imperative. The main reason for selecting the current suppliers (Telealarm, Tunstall and Anywhere Care) is down to compatibility and outstanding renewals. If we were to go to a different provider that may be compatible with our system, we will need to change out over 1700 lifelines which will come a significant cost and will be very time consuming to our service.

The intention is to start a standstill period on 20 February 2025 which will close midnight on 03 March 2025. Value as stated is approximate whole life cost.

• ANYWHERE CARE LIMITEDAwarded supplier Unit 7 Twin Brook Business Park, Twin Brook Road, Clitheroe, Lancashire, South East, BB7 1QX
• TELEALARM (UK) LTDAwarded supplier 78 Loughborough Road, Quorn, Leicestershire, South East, LE12 8DX
• TUNSTALL HEALTHCARE (UK) LIMITEDAwarded supplier Whitley Bridge, Yorkshire, South East, DN14 0HR

No document links were published on the notice.