Official UK procurement notice
713725451 - IMS Tender Notice
Authority: Defence Equipment and Support
What is being bought
Published requirement descriptionThis Tender Notice outlines the Authority’s intent to competitively assess, select and award a contract to deliver the Integrated Management System (IMS). IMS consists of Assurance Management System (AMS) and Business Process Improvement System (BPIS).
The IMS will house the Authority’s Business Process Management System architecture which should be accessible by users comprising Civil Servants and Industry partners of initially up to circa 15000 users. The tool should have the ability to scale users.
The IMS is a tool that the Authority will use to access all published policy, process, procedure and control information when they need it.
The AMS will provide customisable workflow capability which will enable users to follow processes and capture information to assure that processes have been followed and control points have been satisfied.
Using attributes related to the IMS and process performance data, the BPIS will allow the Authority to model changes to its business processes and evaluate the impact.
Further information on Key User Requirements for each element of the IMS can be found in the IMS Procurement Specific Questionnaire (PSQ) Briefing pack.
The Authority is looking to procure Commercially available Off-the-Shelf software.
The Authority is willing to consider licensing, support and hosting models for the COTS software which both meet its stated requirements and offer value for money. This may include a perpetual licensing model or another delivery model such as SaaS (Software as a Service).
The solution can be hosted using MOD Cloud hosting or utilising an alternative hosting arrangement compliant with JSP 453 (Digital Policies and Standards for Defence) and National Cyber-Security Centre (NCSC) policies.
The solution must comply with both solution security and cyber protection requirements. IMS will adhere to Secure by Design (www.security.gov.uk/policy-and-guidance/… ↗). The IMS solution, and provider, has a mandatory requirement to facilitate, manage and support data up to Official Sensitive.
A formal Service Management support wrap will be provided by the tenderer including Service Level Agreements from when IMS becomes operational.
The tenderer will be responsible for determining the best COTS fit and software delivery model to meet the IMS requirement. The tender evaluation process will be centred on an evidenced based process and be agnostic of how the tenderer opt to meet the COTS approach.
The evaluation of pricing by the Authority will take into account relevant tenderer, internal and/or third party costs to the Authority arising from the software licensing, support and hosting models adopted by the tenderer.
The IMS contract will mandate the use of a COTS product(s) described as follows:
“An item that can be bought on the open market. Commercial-off-the-shelf or commercially available off-the-shelf (COTS) products are packaged (ready-made) hardware or software, which are adapted aftermarket to the needs of the purchasing organisation, rather than the commissioning of custom-made, or bespoke, solutions”.
The duration of the contract will be up to five years from the date of contract, with an option for up to a further three years of ongoing software licence, maintenance provision and support wrap (and hosting provision where this is provided by the tenderer).
The Cyber Risk Profile for this requirement identified by the Cyber Risk Assessment is Moderate (Reference – 273623791). Please see DEFSTAN 05/138 for further information on Cyber Security and the Risk Profiles. You must complete your Supplier Assurance Questionnaire using the following link and include it with your Tender response: forms.office.com/pages/responsepage.aspx ↗
The competitive procurement will be managed in accordance with the Procurement Regulations 2024.
You may express your interest in this requirement by completing the PSQ found at the IMS Project Opportunities Notice no later than 14/05/2025. A link to this is provided elsewhere in the Tender Notice.
- How the procedure runs: This procurement will be conducted using the Competitive Flexible Procedure in accordance with Procurement Regulations 2024. The six highest scoring fully compliant tenderers at the Procurement Specific Questionnaire (PSQ) stage will be taken through to the ITT of the Competitive Flexible Procedure. The full requirement will be issued at the ITT stage and tenderers will be given appropriate time to respond with their initial tenders. The Authority will complete a tender evaluation against the evaluation strategy which will be detailed at the ITT Stage. Following the evaluation of initial tenders, each tender will be ranked in accordance with the evaluation methodology with the three highest scoring tenderers going through to a demonstration phase. The Authority will provide use cases with detailed scenarios and application characteristics to be demonstrated. In the demonstration phase, demonstrations of potential providers software will provide the Authority with an overview of their applications and will be used to validate the scores given for the initials Tenders, and those scores may be adjusted to take into account the demonstration. Tenderers who have been unable to show during the demonstration phase that they meet the Authority’s mandatory requirements for the solution will be rejected. The Authority expects to progress to the Negotiation Stage of the competitive flexible procedure with the three highest scoring tenderers following the demonstration phase. Upon completion of the negotiations, tenderers will be invited to submit final tenders; these final tenders should take into consideration the issues discussed at the negotiation. A final evaluation will be undertaken by the Authority and the contract awarded against the evaluation methodology. The Authority intends to utilise a Most Advantageous Tender (MET) methodology to award the contract. The Authority reserves the right not to proceed with the negotiation phase of the tendering process and proceed directly to contract award with the tenderer who submits the best compliant tender in accordance with the published award criteria. The Authority reserves the right to cancel the competition at any stage with no liability for tenderer costs and expenses.
- No preliminary market engagement: A Request for Information (RFI) was issued to Industry in 2023 to gather information on the existing capabilities available in the market. The RFI responses received enabled the Authority to develop a procurement strategy taking into account existing products and future capabilities, this information was considered by the Authority when developing it's requirement under the three work-streams as detailed in the Tender Notice. Sufficient information was received from this RFI and therefore further preliminary market engagement is not required.
CPV: Database services · Information systems or technology strategic review and planning services
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£9,300,500
- Condition of participationshortlisting
Yes
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- PSQ: PSQ to be assessed against the following criteria and weightings within the Technical Envelope: Technical - 40% Delivery - 30% Operational - 15% Corporate - 15%
- Condition of participationshortlisting
Yes
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 14 Apr 2025, 15:10 BST
- Last source update
- 14 Apr 2025, 15:10 BST
- Award evaluation window
- Submission end – 17 Oct 2025
- FTS notice number
2025/S 000-015023- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-0502a8Find a Tender
- How it runs
This procurement will be conducted using the Competitive Flexible Procedure in accordance with Procurement Regulations 2024.
The six highest scoring fully compliant tenderers at the Procurement Specific Questionnaire (PSQ) stage will be taken through to the ITT of the Competitive Flexible Procedure. The full requirement will be issued at the ITT stage and tenderers will be given appropriate time to respond with their initial tenders.
The Authority will complete a tender evaluation against the evaluation strategy which will be detailed at the ITT Stage. Following the evaluation of initial tenders, each tender will be ranked in accordance with the evaluation methodology with the three highest scoring tenderers going through to a demonstration phase. The Authority will provide use cases with detailed scenarios and application characteristics to be demonstrated. In the demonstration phase, demonstrations of potential providers software will provide the Authority with an overview of their applications and will be used to validate the scores given for the initials Tenders, and those scores may be adjusted to take into account the demonstration. Tenderers who have been unable to show during the demonstration phase that they meet the Authority’s mandatory requirements for the solution will be rejected.
The Authority expects to progress to the Negotiation Stage of the competitive flexible procedure with the three highest scoring tenderers following the demonstration phase. Upon completion of the negotiations, tenderers will be invited to submit final tenders; these final tenders should take into consideration the issues discussed at the negotiation.
A final evaluation will be undertaken by the Authority and the contract awarded against the evaluation methodology. The Authority intends to utilise a Most Advantageous Tender (MET) methodology to award the contract.
The Authority reserves the right not to proceed with the negotiation phase of the tendering process and proceed directly to contract award with the tenderer who submits the best compliant tender in accordance with the published award criteria. The Authority reserves the right to cancel the competition at any stage with no liability for tenderer costs and expenses.
How it was run
Official notice- Requests to participate (first stage)
- 14 May 2025, 23:59 BST
- Submission deadline
- 14 May 2025, 23:59 BST
- Clarification deadline
- 5 May 2025, 23:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
14 Apr 2025 → 10 Nov 2025 · 5 dates- Tender notice published14 Apr 2025, 15:10 BST
- Clarification questions by5 May 2025, 23:59 BST
- Submission deadline14 May 2025, 23:59 BST
- Award decision expected by372 days ago17 Oct 2025, 23:59 BST
- Contract starts349 days ago10 Nov 2025
Notice history
1 event · 1 release on Find a Tender- Tender notice published14 Apr 2025, 15:10 BSTUK4
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender