2324-12-SLS-JB Disabled Student Support Worker Services

{
  "id": "026556-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 5,
        "measure": "bids",
        "relatedLot": "1"
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  },
  "date": "2024-08-20T17:21:23+01:00",
  "ocid": "ocds-h6vhtk-044437",
  "buyer": {
    "id": "GB-UKPRN-10005790",
    "name": "Sheffield Hallam University"
  },
  "awards": [
    {
      "id": "026556-2024-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-05734428",
          "name": "Clear Links Support Ltd"
        }
      ],
      "relatedLots": [
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      ]
    }
  ],
  "tender": {
    "id": "2324-12-SLS-JB",
    "lots": [
      {
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        "status": "cancelled",
        "options": {
          "description": "The contract is for 3 years with an option to extend for a further 3 years."
        },
        "hasOptions": true,
        "description": "The supplier will be providing the University with support across the following areas,\nBand 1 Support Assistants\nThe supplier will provide support workers who have the competence and skills in the following areas\n•\tProviding practical support around the campus\n•\tReading aloud \n•\tScribing Roles which might provide this support include: \n•\tPractical Support Assistant \n•\tReader \n•\tScribe \n•\tSighted Guide \n•\tExam Support Worker - reader, scribe or prompt\nBand 2 Enhanced Support Assistants\nThese are support activities which require an enhanced level of skill, knowledge and training to Band 1 activities. The role of an enhanced support assistant is generally to support students to develop their independence and autonomy in HE, for example by providing support with issues such as time keeping, organisational skills etc. and can be supplemented by practical support for example library support, workshop support etc. \nRoles which might provide this support include: \n• Study Assistant \n• Notetaker\nBand 3 & 4 Specialist Support\nThese roles require specialist qualifications and extensive previous experience. They broadly require support workers to help students to develop effective skills and strategies to work in a higher education context in the presence of their condition. Roles which might provide this support include: \n• Specialist Mentor (MH or ASC) \n• Specialist one-to-one Study Skills and Strategy Support (ASC or SpLD) \n• Specialist Support Professional (Deaf or VI)",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Mobilisation",
              "type": "quality",
              "description": "5"
            },
            {
              "name": "Support Procedures",
              "type": "quality",
              "description": "5"
            },
            {
              "name": "Quality Service",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Social value",
              "type": "quality",
              "description": "5"
            },
            {
              "name": "Communications",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Student Experience",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Performance",
              "type": "quality",
              "description": "5"
            },
            {
              "name": "Complaints",
              "type": "quality",
              "description": "5"
            },
            {
              "name": "Student satisfaction and improvements",
              "type": "quality",
              "description": "5"
            },
            {
              "type": "price",
              "description": "40"
            }
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    "items": [
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        "deliveryLocation": {
          "description": "Sheffield"
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        "deliveryAddresses": [
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            "region": "UKE32"
          }
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        "additionalClassifications": [
          {
            "id": "80430000",
            "scheme": "CPV",
            "description": "Adult-education services at university level"
          }
        ]
      }
    ],
    "title": "2324-12-SLS-JB Disabled Student Support Worker Services",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Sheffield Hallam University has contracted with a supplier that will provide the University with Disabled Student Support Workers. These support workers will provide support to students with a range of difficulties including dyslexia; dyspraxia; autism spectrum conditions; sensory difficulties such as vision and hearing loss, physical and mobility difficulties, mental health, and long term health conditions.",
    "classification": {
      "id": "80340000",
      "scheme": "CPV",
      "description": "Special education services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-UKPRN-10005790",
      "name": "Sheffield Hallam University",
      "roles": [
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      "address": {
        "region": "UKE32",
        "locality": "SHEFFIELD",
        "postalCode": "S11WB",
        "countryName": "United Kingdom",
        "streetAddress": "City Campus,Howard Street"
      },
      "details": {
        "url": "https://www.shu.ac.uk",
        "classifications": [
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            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
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            "scheme": "COFOG",
            "description": "Education"
          }
        ]
      },
      "identifier": {
        "id": "10005790",
        "scheme": "GB-UKPRN",
        "legalName": "Sheffield Hallam University"
      },
      "contactPoint": {
        "name": "Procurement Team",
        "email": "strategicprocurement@shu.ac.uk",
        "telephone": "+44 1142253431"
      }
    },
    {
      "id": "GB-COH-05734428",
      "name": "Clear Links Support Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKE32",
        "locality": "Sheffield",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "05734428",
        "scheme": "GB-COH",
        "legalName": "Clear Links Support Ltd"
      }
    },
    {
      "id": "GB-FTS-10248",
      "name": "Sheffield Hallam University",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Sheffield",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Sheffield Hallam University"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "026556-2024-1",
      "value": {
        "amount": 1149000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "026556-2024-1",
      "dateSigned": "2024-06-18T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}

{
  "id": "006487-2024",
  "tag": [
    "tender"
  ],
  "date": "2024-02-29T10:47:00Z",
  "ocid": "ocds-h6vhtk-044437",
  "buyer": {
    "id": "GB-UKPRN-10005790",
    "name": "Sheffield Hallam University"
  },
  "tender": {
    "id": "2324-12-SLS-JB",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "options": {
          "description": "The contract is expected to commence on 1st August 2024 and run for 3 years, with an option to extend by a further 3 years, subject to satisfactory performance."
        },
        "renewal": {
          "description": "The contract is expected to commence on 1st August 2024 and run for 3 years, with an option to extend by a further 3 years, subject to satisfactory performance."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "We have existing suppliers in place for the delivery of disabled student support workers for students with support needs identified and funded by Sheffield Hallam University. These current arrangements are with Clear Links Support and Cosmic People and expire end of July 2024. \nOur current suppliers have confirmed that in their view none of their employees will be subject to TUPE. However, it is recommended tenderers should make their own enquires as Sheffield Hallam University cannot be held responsible for any inaccuracies.\nSuppliers must be listed on the Student Finance England list of Non-Medical Helpers Suppliers and meet the Auditing and Quality Assurance Arrangements set by Student Finance England (SFE). They should also be members of The Association of Non-Medical Help Providers and follow their Membership Charter.\nSupport covers students with a wide range of difficulties including specific learning \ndifficulties such as dyslexia and dyspraxia; autism spectrum conditions; sensory difficulties \nsuch as vision and hearing loss, physical and mobility difficulties, mental health, and long-term health conditions. Support workers are expected to work within the role descriptors and meet requirements of the Department for Education mandatory qualification and professional body membership requirements to deliver Disabled Students' Allowance (DSA) fundable Non-Medical Help (NMH) roles   . \nRecruitment & Training \nSupport workers should undergo an appropriate recruitment process including induction and DBS checks (where required).    The supplier must ensure that support workers have relevant qualifications as set out in the Non-Medical Help (NMH) - DfE qualification and professional body membership requirements document. \nThe supplier will be responsible for ensuring support workers have training on:\n• Their Management System \n• Confidentiality and data protection \n• Disability Awareness\n• Role specific training where needed\n• Safeguarding and risk management\nTypes of support\nThe successful supplier will be able to provide support across the following areas:\nBand 1 - Support Assistants \nSupport Workers that carry out these roles must have the skills and competence to provide support in the following areas:\n• Providing practical support around the campus \n• Reading aloud \n• Scribing \nRoles which might provide this support include: \n• Practical Support Assistant \n• Reader \n• Scribe \n• Sighted Guide \n• Exam Support Worker - reader, scribe or prompt \nBand 2 - Enhanced Support Assistants \nThese are support activities which require an enhanced level of skill, knowledge and training to \nBand 1 activities. The role of an enhanced support assistant is generally to support students to develop their independence and autonomy in HE, for example by providing support with issues such as time keeping, organisational skills etc. and can be supplemented by practical support for example library support, workshop support etc. Roles which might provide this support include: \n• Study Assistant \n• Notetaker\nBands 3 & 4 - Specialist Support\nThese roles require specialist qualifications and extensive previous experience. They broadly require support workers to help students to develop effective skills and strategies to work in a higher education context in the presence of their condition. \nRoles which might provide this support include:\n• Specialist Mentor (MH or ASC) \n• Specialist one-to-one Study Skills and Strategy Support (ASC or SpLD)\n• Specialist Support Professional (Deaf or VI)",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Mobilisation",
              "type": "quality",
              "description": "5"
            },
            {
              "name": "Support procedures",
              "type": "quality",
              "description": "5"
            },
            {
              "name": "Quality service",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Social value",
              "type": "quality",
              "description": "5"
            },
            {
              "name": "Communications",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Student experience",
              "type": "quality",
              "description": "10"
            },
            {
              "name": "Performance",
              "type": "quality",
              "description": "5"
            },
            {
              "name": "Complaints",
              "type": "quality",
              "description": "5"
            },
            {
              "name": "Student satisfaction and improvements",
              "type": "quality",
              "description": "5"
            },
            {
              "type": "price",
              "description": "40%"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 2160
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
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            "region": "UKE32"
          }
        ],
        "additionalClassifications": [
          {
            "id": "80430000",
            "scheme": "CPV",
            "description": "Adult-education services at university level"
          },
          {
            "id": "85312400",
            "scheme": "CPV",
            "description": "Welfare services not delivered through residential institutions"
          },
          {
            "id": "98334000",
            "scheme": "CPV",
            "description": "Wellness services"
          }
        ]
      }
    ],
    "title": "2324-12-SLS-JB Disabled Student Support Worker Services",
    "value": {
      "amount": 1166666,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
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    ],
    "bidOpening": {
      "date": "2024-04-03T11:05:00+01:00"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
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    "awardPeriod": {
      "startDate": "2024-04-03T11:05:00+01:00"
    },
    "description": "The University is required under the Equality Act to provide reasonable adjustments to support disabled students in reaching their potential. The Disabled Student Support Team comprises of an advisory, assistive technology and administration team. It is part of the Student Support Services team based within the Student and Academic Support directorate. Working as part of a wider network, we offer timely, accurate, and confidential information, along with advice, guidance, and resources to remove barriers to learning. We are seeking to establish an agreement with a suitable preferred supplier who can provide a high-quality, fully managed service for Disabled Student Support Workers for students studying at Sheffield Hallam University for the academic year 2024-25 onwards.",
    "tenderPeriod": {
      "endDate": "2024-04-03T11:00:00+01:00"
    },
    "contractTerms": {
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      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
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    "classification": {
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      "scheme": "CPV",
      "description": "Special education services"
    },
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      "bidValidityPeriod": {
        "durationInDays": 120
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    "submissionMethod": [
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    "selectionCriteria": {
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          "type": "suitability",
          "appliesTo": [
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          "description": "This information can be found within the tender documents"
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    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.in-tendhost.co.uk/sheffieldhallamuniversity",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
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      "id": "GB-UKPRN-10005790",
      "name": "Sheffield Hallam University",
      "roles": [
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      ],
      "address": {
        "region": "UKE32",
        "locality": "SHEFFIELD",
        "postalCode": "S11WB",
        "countryName": "United Kingdom",
        "streetAddress": "City Campus,Howard Street"
      },
      "details": {
        "url": "https://www.shu.ac.uk",
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            "description": "Education"
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      "identifier": {
        "id": "10005790",
        "scheme": "GB-UKPRN",
        "legalName": "Sheffield Hallam University"
      },
      "contactPoint": {
        "url": "https://www.in-tendhost.co.uk/sheffieldhallamuniversity",
        "name": "Procurement Team",
        "email": "strategicprocurement@shu.ac.uk",
        "telephone": "+44 1142253431"
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        "postalCode": "S1 1WB",
        "countryName": "United Kingdom"
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  ],
  "language": "en",
  "initiationType": "tender"
}