Find a TenderAwarded

Published 20 Apr 2023, 14:03 BST

Official UK procurement notice

2223-0170 Home Care Flexible Framework

Official notice

Authority: Islington Council (Local council)

Framework agreement2 lotsServicesOpen procedureMax 2 lots to bidMax 1 lot per supplier

Sectors: Health & Social Care (85) Delivery: UKLondon (UKI)

Framework ceiling (notional)£170,000,000total for 2 lots · framework ceiling, not attributable revenue

Submissions closed 14 Jun 2023awarded 30 Aug 2024

Lots 2max 1 won per supplier · max 2 to bid

What is being bought2 lots · detail below

Published requirement description

Home care is a key component of Islington’s Adult Social Care vision to support residents to

live healthy, fulfilling and independent lives; maximising independence and connecting them

with their community, ensuring equality and fairness throughout.

Home Care, also known as Domiciliary Care, covers a wide range of activities, including but

not limited to, personal care; reablement; support with medication and household tasks to

support people with long-term care needs in the community. Residents may require these

services for a short period to recover from illness or injury for example, or for a longer period

to allow them to remain safe, independent and living in their own home.

Our ambitions for Home Care centres around four key areas:

Improving outcomes for residents through a personalised, strengths-based approach that

maximises wellbeing and independence for all

Ensuring capacity within high quality provision able to meet diverse needs and fluctuations

in demand

Driving a more inclusive economy through fair pay and good conditions for the care

workforce; and community wealth building

Page 4 to 10

Delivering greater value for money by better managing demand, preventing or delaying

escalation of need

To enable an integrated approach to home care, through locality-based provision the

borough will be divided three localities: North, South and Central.

As the value of the contract is above the threshold for wider advertising of the opportunity, a

Contract Notice will be published on Contracts Finder and Find a Tender (FTS).

This procurement is being conducted in accordance with the Public Contracts Regulations

2015 (the PCR). The procurement is subject to the ‘light-touch regime’ under Section 7

Social and Other Specific Services of Part 2 of the PCR. Under Regulation 76 the Council is

free to establish a procedure, provided that the procedure is sufficient to ensure compliance

with the principles of transparency and equal treatment of economic operators (service

providers) and is initiated by a contract notice. The Council has utilised the flexibility allowed

under the ‘light-touch regime’ to design a process that will ensure a robust assessment of

providers prior to being appointed to the framework agreement, and to allow flexibility

around procedures for placement of individual service users. The procedure the Council has

designed is based on the open procedure.

CPV: Health and social work services

How this framework works

From the published notice

Bids received: 201 bids on the busiest of 2 lots · 23 suppliers appointed

Lots and requirements (2)Procurement structure

2 lots · all with a published value · a supplier may bid for at most 2 and win at most 1 of them · evaluation weights differ by lot

Every one of these 2 lots carries the same published figure, £170,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Guaranteed hours/ minimum hours thresholdAwardedceiling above

Guaranteed hours/ minimum hours threshold

Mixed sized bundles of guaranteed hours contracts across North, Central and South localities in Islington will then be awarded. This element of the process will see the Council discuss with each provider to determine capacity for the number of hours on offer across a locality, as well as preferences as to which locality each provider wants to work in.

The bundles of guaranteed hours will be below anticipated demand so providers will be able to exceed contracted (guaranteed) hours but not under-deliver once the service is fully implemented. The purpose of the guarantee is to ensure that the provider has a guaranteed payment to enable a more sustainable service. The guaranteed hours will also form the minimum hours threshold for the contract (i.e. the minimum hours that must be delivered by the appointed provider per year).

The hours will only be guaranteed and required to be delivered following a mobilisation period to be agreed between the Council and the successful provider(s) where the provider will incrementally increase their hours. It is anticipated that mobilisation period will be six to twelve months and ongoing progress will be monitored on a regular basis to support providers to meet the minimum hours.

Delivery: UK, London

Variant bids: not allowed

85000000 Health and social work services

Lot #2There will be no guaranteed business and delivery of Social Value will be…Awardedceiling above

There will be no guaranteed business and delivery of Social Value will be proportionate to contracted number of hours. Social Value deliverables will be monitored as part of contract management.

All providers that meet the minimum requirements in the method statement questions in Part 4 of the ITT and meet requirements for pricing will be appointed to the Lot 2 Framework. This appointment may include the allocation of the provider to a particular specialism, though providers without a specialism will also be appointed.

Lot 2 bids will be evaluated after Lot 1 bids, with those unsuccessful in being appointed to Lot 1 but still meeting the minimum requirements for that Lot then being automatically appointed to the Lot 2 Framework.

Lot 2 may be reopened at the Council’s discretion. The decision is likely to be based on the capacity across the Lot 2 Framework, especially where there has been provider failure, or the presence of new, innovative providers entering the market.

Delivery: UK, London

Variant bids: not allowed

85000000 Health and social work services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Lot	Quality	Price	Social value	Split
1 · Guaranteed hours/ minimum hours threshold	65%	15%	20%
2 · There will be no guaranteed business and delivery of Social Value will be…	65%	15%	20%

What this means for your bid

Price carries 15 points on every lot: a 10% discount moves about 1.5 points.
“2223-0170 Home Care Flexible Framework” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Framework agreement
Who may use this agreement: Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: No (one-off requirement)
First published: 20 Apr 2023, 14:03 BST
Last source update: 27 Sept 2024, 16:32 BST
Award evaluation window: 14 Jun 2023 – …
Authority reference: DN666399
FTS notice number: 2024/S 000-031060
Classification (CPV): Health and social work services
Delivery area: UKLondon (UKI)
Official registry OCID: ocds-h6vhtk-03c256 Find a Tender

How it was run

Official notice

Run through: ProContract (Due North) · Who buys & how to bid on ProContract

Supplier login requiredLanguage: EN

Access & registration note: Free · short registration with manual review; public opportunity list

Appointment period ends: 14 Jun 2023, 12:00 BST
Submission channel: {"electronicSubmission"}
Accepted languages: en
Bids opened: 14 Jun 2023, 12:00 BST

Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com ↗

Timeline

14 Jun 2023 → 27 Sept 2024 · 3 dates

Admission / appointment period endsperiod end, not a bid countdown
14 Jun 2023, 12:00 BST
Bids opened
14 Jun 2023, 12:00 BST
Notice published
27 Sept 2024, 16:32 BST

Notice history

1 event · 2 releases on Find a Tender

Status changed to complete
27 Sept 2024, 16:32 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Suppliers appointed 23admitted to the panel · see the list ↓

Bids received 201busiest of 2 lots

Contracts signed 2latest 30 Aug 2024

2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 2 of these contracts carry the same published figure, £170,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

Contract 031060-2024-2223-0170-1
Signed
30 Aug 2024
Value
ceiling above
Status
active
Contract 031060-2024-2223-0170-2
Signed
30 Aug 2024
Value
ceiling above
Status
active

Bid statistics published by the authority

Lot	Bids	SME	VCSE	Valid bid range
1 · Guaranteed hours/ minimum hours threshold	201bids	—	—	—
2 · There will be no guaranteed business and delivery of Social Value will be…	201bids	—	—	—

Contracting authority & participating public bodies

Islington Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services London, UKContact email Published organisation website ↗

Framework contractors & participating bidders

23 commercial parties on the notice

Bright Future Care LtdFramework contractor London, London
Care Central LtdFramework contractor London, London
Cera Care OperationsFramework contractor London, London
Circle of Care Service LimitedFramework contractor London, London
Eazy Innovations C.I.C.Framework contractor London, London
Goldsmith Personnel LtdFramework contractor London, London
Hartwig Care LtdFramework contractor London, London
Homedotcare LimitedFramework contractor London, London
Immediate Quality Care LtdFramework contractor London, London
J.C.Michael Groups LtdFramework contractor London, London

Show 13 more suppliers

Kaamil Education Ltd Trading As Daryel CareFramework contractor London, London
London Care LimitedFramework contractor Nottingham, London
MiHomecare LimitedFramework contractor Nottingham, London
Nema Home Care LimitedFramework contractor London, London
Prime Way Care LtdFramework contractor London, London
Pringle's Care Services LimitedFramework contractor London, London
Rather Home LtdFramework contractor London, UK
River Garden Care LtdFramework contractor London, London
SUPREME COMPANY AND SONS LTD T/A SUPREME HOME CAREFramework contractor London, London
Sterling Standard Care Group LtdFramework contractor London, London
Temp Exchange LtdFramework contractor London, London
Thames Homecare Service LtdFramework contractor London, London
Vista Care Solutions Limited T/A Sunlight Care GroupFramework contractor London, London

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.