Official UK procurement notice
Independent Advocacy Services · UK public procurement notice
Authority: The North Yorkshire Council (Local council)
Sectors: Health & Social Care (85) Delivery: Yorkshire & Humber (UKE2)
Published estimate£6,216,000≈ £2.1m / year · £6,216,000 inc. VAT · 1 value update
Submissions closed 20 Oct 2025awarded 12 Dec 2025
Awarded to Cloverleaf Advocacy 2000 Ltd
Contract term 3 yrsends 1 Apr 2029 · up to 2 Apr 2029 with extensions · starts 1 Apr 2026
What is being bought
Published requirement descriptionThe Authority requires a Statutory Advocacy service to include all Advocacy Services required by Law, specifically: Statutory Advocacy as per the Care Act 2014; Independent Mental Capacity Advocacy (IMCA) and Relevant Person's Representative (RPR); Independent Mental Health Advocacy.
- The authority expects to re-tender this requirement around 2 Sept 2033, 00:59 BST.
CPV: Health and social work services · Social services · Social work services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£6,216,000
Pre-qualification & selection criteria (PQQ)2
- Economic & financial standing
All information relating to Selection Criteria can be found in PA2023 Volume 3 Procurement Specific Questionnaire V0.01.
- Technical & professional ability
All information relating to Selection Criteria can be found in PA2023 Volume 3 Procurement Specific Questionnaire V0.01.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Published sub-criteria (9)
- Q1: 20%
- Q2: 5%
- Q3: 5%
- Q4: 5%
- Q5: 5%
- Q6: 5%
- Q7: 10%
- Q8: 5%
- Price Weighting: 40%
Published award criteria (9)
- Price Weighting: Price 40%
- Q1: Service Delivery
- Q2: Accessibility
- Q3: Implementation
- Q4: Legal Compliance
- Q5: Community Engagement
- Q6: Delivery Approach
- Q7: Technological Innovation
- Q8: Social Value
Conditions of participation2
- Economic & financial standing
All information relating to Selection Criteria can be found in PA2023 Volume 3 Procurement Specific Questionnaire V0.01.
- Technical & professional ability
All information relating to Selection Criteria can be found in PA2023 Volume 3 Procurement Specific Questionnaire V0.01.
What this means for your bid
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 2 Sept 2033
- First published
- 14 Apr 2025, 13:15 BST
- Last source update
- 27 Mar 2026, 15:03 GMT
- Award evaluation window
- Submission end – 24 Nov 2025
- Authority reference
424-NYC-HA- FTS notice number
2025/S 000-058157- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-050279Find a Tender
Review and risk notes
- Risks
There is a risk of Implementation of a new law or change in legislation particularly the introduction of the Liberty Protection Safeguards and the Mental Health Act 2025. This may require amendments to the contract, including altering the way in which the services are delivered and resulting in a change of volume of service delivery.
How it was run
Official noticeRun through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Access & registration note: Free · 5–10 minutes
- Submission deadline
- 20 Oct 2025, 12:00 BST
- Clarification deadline
- 13 Oct 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
Timeline
14 Apr 2025 → 1 Apr 2026 · 11 dates- Planning notice published14 Apr 2025, 13:15 BST
- Market engagement13 May 2025, 00:59 BST
- Next notice expected5 Aug 2025, 00:59 BST
- Tender notice published393 days ago19 Sept 2025, 14:30 BST
- Clarification questions by369 days ago13 Oct 2025, 12:00 BST
- Submission deadline362 days ago20 Oct 2025, 12:00 BST
- Award decision expected by326 days ago24 Nov 2025, 23:59 GMT
- Assessment summaries sent309 days ago12 Dec 2025
- Standstill ends297 days ago23 Dec 2025, 23:59 GMT
- Latest notice published204 days ago27 Mar 2026, 15:03 GMT
- Contract starts199 days ago1 Apr 2026
Notice history
10 events · 4 releases on Find a Tender · since 14 Apr 2025- Preliminary market engagement notice published14 Apr 2025, 13:15 BSTUK2
- Tender notice published19 Sept 2025, 14:30 BSTUK4
- Published value updated to £6,216,00019 Sept 2025, 14:30 BSTwas £6,750,000
- Status changed to active19 Sept 2025, 14:30 BST
- Procurement method changed19 Sept 2025, 14:30 BST
- Deadline published: 20 Oct 2025, 12:00 BST19 Sept 2025, 14:30 BST
- Contract award notice published12 Dec 2025, 19:05 GMTUK6
- Status changed to complete12 Dec 2025, 19:05 GMT
- Contract signature expected2 Feb 2026, 23:59 GMTscheduled
- Contract details notice published27 Mar 2026, 15:03 GMTUK7
Routine re-releases (4)
- 2025-04: 1 release · 14 Apr 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £6,216,0001 award exc. VAT
Bids received 52 from SMEs
Named bidders 5published on the award notice
Contracts signed 1latest 13 Mar 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Cloverleaf Advocacy 2000 LtdVCSENorth Yorkshire Council Independent Advocacy Services1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2033Extensions: Initial Term: 01/04/2026 - 31/03/2029 Option to extend 1: 01/04/2029 - 31/03/2031 Option to extend 2: 01/04/2031 - 31/03/2033 | £6,216,000 | 12 Dec 2025 | Awarded |
Contracts
101631 The provision of Independent Advocacy Services · Cloverleaf Advocacy 2000 LtdVCSE
- Signed
- 13 Mar 2026
- Value
- £5,760,076
- Period
- 1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2033 with extensions
- Status
- active
- Extensions
- 3+2+2 initial Term: 01/04/2026 - 31/03/2029 Option to extend 1: 01/04/2029 - 31/03/2031 Option to extend 2: 01/04/2031 - 31/03/2033 The value of the contract may increase in line with any discretionary inflationary uplifts the Authority may apply at the point of contract extension.
5 agreed KPIs: Strategic Development · Access to Service · Personal Outcomes …
- Strategic Development, Establish a collaborative approach among stakeholders to streamline client services. Establish a Communications Plan for the Independent Advocacy Service 85% (Strongly Agree, Agree) Customer Satisfaction Survey Targets (see 8.5.1 Volume 1 Specification) Ensure scalable service delivery to meet increasing demand 90% of referrals receive an initial contact within the timescales detailed in 4.2 of the Volume 1 - The Specification. 0 waiting list at 90% of times
- Access to Service, Deliver an equitable, accessible service across North Yorkshire, including out-of-hours support when needed. Ensure continuous advocacy support throughout the individual's entire period of involvement Ensure access to appropriate communication support (e.g., interpreter, speech and language therapist, Makaton) to enable full participation in the advocacy process 75% of People shall be supported by the same Advocate throughout their case.
- Personal Outcomes, Empower individuals to express their views and participate fully in decisions affecting their care, with advocacy support focused on resolving issues that significantly impact their wellbeing.
- Co-production, Share feedback from individuals with providers to support continuous service improvement. Involve individuals receiving Advocacy/RPR support in service development and outcome evaluation 100% of individuals invited to give feedback and contribute to service development
- Skills/training, Ensure all Advocacy staff (Care Act, IMCA, RPR, IMHA) are appropriately trained, qualified, and engaged in ongoing professional development, including meeting NYC statutory requirements 100% of Advocates with required qualifications (eg Care Act, IMCA, RPR, IMHA) 95% of unqualified staff complete relevant training within 3 months of joining the organisation 100% of staff completing mandatory NYC statutory training 100% of staff with up-to-date training records
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 5final-stage tenders | 2 | 5 | — |
Who bid
- wonCLOVERLEAF ADVOCACY 2000 LTD.VCSE · Yorkshire and the Humber
- did not winNorth Yorkshire Citizens Advice & Law CentreVCSE · Yorkshire and the Humber
- did not winPeople First Independent AdvocacySMEVCSE · North West England
- did not winPOHWERVCSE · East of England
- did not winVoiceAbilityVCSE · Greater London
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
5 commercial parties on the notice · 1 awarded- CLOVERLEAF ADVOCACY 2000 LTD.Awarded supplier
- North Yorkshire Citizens Advice & Law CentreBidder / tenderer
- POHWERBidder / tenderer
- People First Independent AdvocacyBidder / tenderer
- VoiceAbilityBidder / tenderer
Official documents & specifications (5)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender