Official UK procurement notice
098-BK-24 Automated Messaging Service
Authority: 098-BK24 Automated Messaging Service
What is being bought
Published requirement descriptionYou are invited to tender for the provision of Automated Messaging Service for 5 Councils. The Supplier will be required to support our ongoing rolling programme to replace traditional letters and provide multi-channel message solutions within a Revenues and Benefits partnership consisting of five Councils across East Anglia, predominantly to enhance revenue collection by issuing reminders throughout the recovery cycle but also to support customer engagement programmes including customer satisfaction.
CPV: Electronic message services · Enhanced Messaging Service (EMS) services
The lotProcurement structure
single lot · value publishedLot #1The provision of Automated Messaging Service for 5 CouncilsRenewalPublished value£200,000
The provision of Automated Messaging Service for 5 Councils. The Supplier will be required to support our ongoing rolling programme to replace traditional letters and provide multi-channel message solutions within a Revenues and Benefits partnership consisting of five Councils across East Anglia, predominantly to enhance revenue collection by issuing reminders throughout the recovery cycle but also to support customer engagement programmes including customer satisfaction.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes
- First published
- 16 Sept 2024, 10:59 BST
- Last source update
- 16 Sept 2024, 10:59 BST
- Award evaluation window
- 16 Oct 2024 – …
- Authority reference
098-BK-24- FTS notice number
2024/S 000-029524- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-049b17Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Review procedure
As per the tender documentation
How it was run
Official notice- Submission deadline
- 16 Oct 2024, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 16 Oct 2024, 12:03 BST
Timeline
16 Sept 2024 → 31 Jan 2025 · 4 dates- Notice published16 Sept 2024, 10:59 BST
- Submission deadline16 Oct 2024, 12:00 BST
- Bids opened16 Oct 2024, 12:03 BST
- Contract starts31 Jan 2025
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Breckland District CouncilReview body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria