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098-BK-24 Automated Messaging Service

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Buyer098-BK24 Automated Messaging Service
StatusClosed
Deadline16 Oct 2024
Value£200,000
Published16 Sept 2024

What is being bought

You are invited to tender for the provision of Automated Messaging Service for 5 Councils. The Supplier will be required to support our ongoing rolling programme to replace traditional letters and provide multi-channel message solutions within a Revenues and Benefits partnership consisting of five Councils across East Anglia, predominantly to enhance revenue collection by issuing reminders throughout the recovery cycle but also to support customer engagement programmes including customer satisfaction.

Delivery location

UK

Categories

Enhanced Messaging Service (EMS) services 64212200Electronic message services 64216100Enhanced Messaging Service (EMS) services 64212200

Lot details

Lot 1

The provision of Automated Messaging Service for 5 Councils. The Supplier will be required to support our ongoing rolling programme to replace traditional letters and provide multi-channel message solutions within a Revenues and Benefits partnership consisting of five Councils across East Anglia, predominantly to enhance revenue collection by issuing reminders throughout the recovery cycle but also to support customer engagement programmes including customer satisfaction.

Statusactive
Value£200,000
Contract periodFrom 31 Jan 2025 to 30 Jan 2026

What is included

ItemCategoryQuantity
1Enhanced Messaging Service (EMS) services, Electronic message servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 64. The category anchor is Enhanced Messaging Service (EMS) services (64212200); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 641,2493 median · 13.2 average (376 of 1,249 with a bid count)2.2 average (453 of 1,249 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UK4013 median · 20.2 average (115 of 401 with a bid count)3.7 average (147 of 401 with named award suppliers)Not published
Similar published value (0.5×–2×)691 median · 1 average (1 of 69 with a bid count)1 average (1 of 69 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementYes
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

  • economicSelectionCriteria
  • technicalSelectionCriteria

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-049b17
Latest release ID029524-2024
Latest release timestampMon Sep 16 2024 09:59:29 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusactive
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: end2024-10-16T12:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: start2024-10-16T12:03:00+01:00
Award period: endNot published
Submission method detailshttps://in-tendhost.co.uk/brecklandcouncil/aspx/Home
Submission languagesen
Electronic catalogue policyNot published
Total tender value£200,000
Tender lots in source1
Tender items in source1
Tender documents in source2
Awards in latest release0
Contracts in latest release0
Parties in latest release2

Notice history

DateEventReference
16 Sept 2024tender029524-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "language": "en",
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Complete JSON history (1 releases)
16 Sept 2024 · 029524-2024 · tender
{
  "id": "029524-2024",
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  "date": "2024-09-16T10:59:29+01:00",
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    "tenderPeriod": {
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    "contractTerms": {
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