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ClosedFind a Tender · UK4

001706 Employee Assistance Programme (Telephone)

Buyer: Durham County Council →

View official notice ↗Official source

BuyerDurham County Council
StatusClosed
Deadline16 May 2025
Value£112,000
Published30 Apr 2025

What is being bought

This Invitation to Bid is for the provision of a telephone based Employee Assistance Programme with includes a 24 hour, 365 days per year telephone advisory and counselling service for all Durham County Council employees, academy schools/colleges and other public sector organisations including town councils contracted to Durham County Council Occupational Health Services (including support for managers), elected members and care leavers in respect of any personal or emotional matter whether work or non-work related as specified in this and related documents. Similar services have been available since 2006. Additionally, the Council is also seeking a Critical Incident stress/trauma Response Service on an 'as needed basis' which has also been in place since 2006, although to date this has not been utilised. Durham County Council are looking for a single specialist provider who can deliver this service. The following key elements are required of the telephone-based Employee Assistance Programme: Confidential Telephone support, advice and counselling Online employee and manager advice Launch of Service Critical Incident Stress Response Service

Delivery location

UKC14, GB

Categories

Guidance and counselling services 85312300Guidance services 85312310Counselling services 85312320

Lot details

Lot 1

No lot description published.

Statusactive
Value£112,000
Contract periodFrom 1 Aug 2025 to 31 Jul 2027
SME suitabilitySuitable for SMEs

What is included

ItemCategoryQuantity
1Guidance and counselling services, Guidance services, Counselling servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Guidance and counselling services (85312300); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8521,1741 median · 28.6 average (10,571 of 21,174 with a bid count)2 average (11,629 of 21,174 with named award suppliers)10 comparable price pairs
Same buyer14Not publishedNot publishedNot published
Delivery region: UKC14386 median · 432.6 average (15 of 38 with a bid count)6.1 average (23 of 38 with named award suppliers)Not published
Similar published value (0.5×–2×)4511 median · 2.1 average (23 of 451 with a bid count)1 average (27 of 451 with named award suppliers)1 comparable price pairs

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Indicative price outcome

£72,867 is the median lowest-valid-bid benchmark for the broad CPV market sample, against this procedure’s published value of £112,000.

This is a historical comparator, not a bid-price forecast or a guaranteed saving. It excludes records where the published values cannot be sensibly compared and does not adjust for lot structure, quality weighting, framework terms or scope.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimelightTouch
Covered byNot published
Submission policyallowed
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-05033b
Latest release ID018006-2025
Latest release timestampWed Apr 30 2025 12:37:17 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/018006-2025
Tender statusactive
Procurement methodopen
Procurement method detailsBelow threshold - open competition
Main procurement categoryservices
Above thresholdNo
Legal basis2023/54
Tender period: startNot published
Tender period: end2025-05-16T10:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadline2025-04-30T23:59:00+01:00
Award period: startNot published
Award period: endNot published
Submission method detailsTender documents may be accessed free of charge at www.open-uk.org
Submission languagesNot published
Electronic catalogue policyNot published
Total tender value£112,000
Tender lots in source1
Tender items in source1
Tender documents in source1
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
30 Apr 2025tenderUpdate018006-2025
15 Apr 2025tender015253-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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    "tenderPeriod": {
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Complete JSON history (2 releases)
30 Apr 2025 · 018006-2025 · tenderUpdate
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    "tenderPeriod": {
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15 Apr 2025 · 015253-2025 · tender
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