TenderlineUK
Procurement Intelligence
Search
Contracts FinderAwarded contract
Published 23 Mar 2022

Contracts Finder notice

Provision of a Contact Centre Platform

Official notice

Authority: Warrington Borough Council

Other -
CPV: Contact management software package (48333000)
Published contract value£85,000Exc. VAT
Contract ends 27 Feb 2027
Awarded to Softcat Plc
Contract starts 28 Feb 2022

What is being bought

Published requirement description

Supply of a Contact Centre Platform, delivered as software-as-a-service (SaaS)

Published procurement details

Procedure
Other -
Buyer reference
WARRINGTONLIVE001-DN595842-01629946
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Additional classifications 1: Reference
72261000
Additional classifications 1: Scheme
CPV
Additional classifications 1: Description
Software support services
Item 1: Delivery locations as published
England, United Kingdom

Key dates

Published dates
  1. Award decision
    25 Feb 2022
  2. Contract starts
    28 Feb 2022
  3. Notice published
    23 Mar 2022
  4. Contract ends
    27 Feb 2027

Contracting authority & participating public bodies

Suppliers named on the notice

  • Softcat PlcSupplier Fieldhouse Lane, Marlow, SL7 1LW
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-026e396e-19ff-4dcd-af57-14539b482c22-2022-03-23T11:31:43Z
Published
23 Mar 2022
Latest update
23 Mar 2022
Procedure reference
ocds-b5fd17-026e396e-19ff-4dcd-af57-14539b482c22
Contract reference
ocds-b5fd17-026e396e-19ff-4dcd-af57-14539b482c22-1