Contracts Finder notice
Procurement of Civil Legal Advice services from September 2025
Authority: The Legal Aid Agency
What is being bought
Published requirement descriptionThe Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.
We were looking to award:
- Up to 4 Discrimination contracts; and
- Up to 5 Education contracts; and
- Up to 3 Housing and Debt contracts.
The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline").
All Tenders had to be completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk ↗
Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA received its Tender before the Deadline.
CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).
Published procurement details
- Procedure
- Open procedure (below threshold)
- Buyer reference
- tender_477689/1494782
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Min Value
- £7,288,315.00
- Tender deadline
- Published
- Procurement method
- Open
- Item 1: Delivery locations as published
SW1H 9AJ; North East, United Kingdom; North West, United Kingdom; Yorkshire and the Humber, United Kingdom; East Midlands, United Kingdom; West Midlands, United Kingdom; East of England, United Kingdom; London, United Kingdom; South East, United Kingdom; South West, United Kingdom; Wales, United Kingdom; Northern Ireland, United Kingdom
- Description
Citizens Advice Gateshead: Awarded Contract for Discrimination
Award value (£) : £1.7m
Awarded Contract for Education
Awards Value (£) £624,000
Stephensons Solicitors LLP: Awarded Contract for Discrimination
Award value (£) : £1.7m
Access to Public Law Ltd: Awarded Contract for Education
Award value (£) : £624,000
Citizens Advice Mid Mercia: Awarded Contract for Housing and Debt
Award value (£) : £860,000
Direct Help and Advice: Awarded Contract for Housing and Debt
Award value (£) : £860,000
Watson Woodhouse: Awarded Contract for Housing and Debt
Award value (£) : £860,000
Loss Legal Services (t/a SEN Support Solicitors): Awarded Contract for Education
Award value (£) : £1,871,167
Key dates
Published dates- Award decision16 Jun 2025
- Notice published26 Jun 2025
- Contract starts1 Sept 2025
- Contract ends31 Aug 2028
Contracting authority & participating public bodies
- The Legal Aid AgencyContracting authority
Suppliers named on the notice
- Citizens Advice GatesheadSupplier
- Identifier
- 2631064 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
- Stephensons Solicitors LLPSupplier
- Identifier
- OC322962 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
- Access to Public Law LtdSupplier
- Identifier
- 14787563 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
- Citizens Advice Mid MerciaSupplier
- Identifier
- 5311627 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
- Direct Help and AdviceSupplier
- Identifier
- 03495233 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
- Watson WoodhouseSupplier
- Identifier
- 10868114 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
- Loss Legal Services (t/a SEN Support Solicitors)Supplier
- Identifier
- 298537345 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
Official documents & specifications (3)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-82fd7ddb-35af-4522-9e27-bcf248fa14b3-2025-07-03T22:53:45+01:00
- Published
- 26 Jun 2025
- Latest update
- 3 Jul 2025
- Procedure reference
- ocds-b5fd17-82fd7ddb-35af-4522-9e27-bcf248fa14b3
- Contract reference
- ocds-b5fd17-82fd7ddb-35af-4522-9e27-bcf248fa14b3-2