Contracts Finder notice
Patient Appointment Reminder and Notification Software Licences
Authority: West Suffolk NHS Foundation Trust
CPV: Medical information systems (48814000)
Published contract value£29,207Exc. VAT
Contract ends 18 Nov 2026
Awarded to NETCALL TECHNOLOGY LIMITED
Contract starts 19 Nov 2025
What is being bought
Published requirement descriptionSoftware licences for a patient appointment reminder and notification solution delivered within an existing digital engagement platform. The solution supports automated reminders and communications via SMS, email, and other digital channels to notify patients of upcoming appointments and service updates.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- CF-3535200D0O000000rwimUAA
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- No
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- IP33 2QZ; United Kingdom
Key dates
Published dates- Contract starts19 Nov 2025
- Award decision9 Jan 2026
- Notice published11 May 2026
- Contract ends18 Nov 2026
Contracting authority & participating public bodies
- West Suffolk NHS Foundation TrustContracting authority
Suppliers named on the notice
- NETCALL TECHNOLOGY LIMITEDSupplier
- Business size
- SME
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-35674dd2-0896-4a3e-816e-f546c69abf09-2026-05-11T14:30:36+01:00
- Published
- 11 May 2026
- Latest update
- 11 May 2026
- Procedure reference
- ocds-b5fd17-35674dd2-0896-4a3e-816e-f546c69abf09
- Contract reference
- ocds-b5fd17-35674dd2-0896-4a3e-816e-f546c69abf09-1