Contracts Finder notice
Outbound Dialler Services
Authority: Student Loans Company
CPV: Collection agency services (79940000)
Published contract value£3,168,000Exc. VAT
Contract ends 31 Mar 2028
Awarded to Pastdue Credit Solutions Limited
Contract starts 1 Apr 2024
What is being bought
Published requirement descriptionTo procure an outbound Dialler, SMS and Email communication service as part of internal strategy for collection on overpayments and overseas arrears. Customer level data will be shared between external supplier and SLC daily to provide files for outbound communications and maintain customer account accuracy.
Published procurement details
- Procedure
- Open procedure
- Buyer reference
- BIP852835890
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Open
- Item 1: Delivery locations as published
- Scotland, United Kingdom
Key dates
Published dates- Award decision1 Mar 2024
- Contract starts1 Apr 2024
- Notice published2 Apr 2024
- Contract ends31 Mar 2028
Contracting authority & participating public bodies
- Student Loans CompanyContracting authority
Suppliers named on the notice
- Pastdue Credit Solutions LimitedSupplier
- Business size
- SME
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-c258c358-2d7d-44c8-a2df-fa10d1df8649-2024-04-02T09:50:03+01:00
- Published
- 2 Apr 2024
- Latest update
- 2 Apr 2024
- Procedure reference
- ocds-b5fd17-c258c358-2d7d-44c8-a2df-fa10d1df8649
- Contract reference
- ocds-b5fd17-c258c358-2d7d-44c8-a2df-fa10d1df8649-1