Contracts Finder notice
Online cloud based solution for customer query management
Authority: West Sussex County Council
CPV: Software-related services (72260000)
Published contract value£57,000Exc. VAT
Contract ends 31 May 2027
Awarded to DIGITAL INTERACTIVE LTD
Contract starts 1 Jun 2025
What is being bought
Published requirement descriptiononline solution for the management of customer queries
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- CF-0032300D24000000HFzAEAW
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- No
- Suitable for voluntary, community and social enterprises
- No
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- PO19 1RQ; South East, United Kingdom
Key dates
Published dates- Award decision25 May 2025
- Contract starts1 Jun 2025
- Notice published22 Aug 2025
- Contract ends31 May 2027
Contracting authority & participating public bodies
- West Sussex County CouncilContracting authority
Suppliers named on the notice
- DIGITAL INTERACTIVE LTDSupplier
- Business size
- SME
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-e44ab126-695e-44af-8f2f-41ac08cc0f70-2025-08-22T15:54:55+01:00
- Published
- 22 Aug 2025
- Latest update
- 22 Aug 2025
- Procedure reference
- ocds-b5fd17-e44ab126-695e-44af-8f2f-41ac08cc0f70
- Contract reference
- ocds-b5fd17-e44ab126-695e-44af-8f2f-41ac08cc0f70-1