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Contracts FinderCall-off contract
Published 27 Mar 2024

Contracts Finder notice

Livechat Software

Official notice

Authority: Norfolk Constabulary

Call-off from a framework agreement
CPV: Communication software package (48510000)
Published contract value£121,862Exc. VAT
Contract ends 31 Mar 2027
Awarded to Softcat plc
Contract starts 1 Apr 2024

What is being bought

Published requirement description

Livechat for Norfolk & Suffolk Constabularies procured via G Cloud 13.

Published procurement details

Framework cited in notice
G-Cloud 13 · RM1557.13
Procedure
Call-off from a framework agreement
Buyer reference
CF-0016500D4K000001WteKUAS
Category
Goods
Tender status
Complete
Award status
Active
Suitable for SMEs
No
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
NR18 0WW; East of England, United Kingdom

Key dates

Published dates
  1. Award decision
    26 Feb 2024
  2. Notice published
    27 Mar 2024
  3. Contract starts
    1 Apr 2024
  4. Contract ends
    31 Mar 2027

Contracting authority & participating public bodies

  • Norfolk ConstabularyContracting authority Falconers Chase, Wymondham, NR18 0WW, GBContact name, email

Suppliers named on the notice

  • Softcat plcSupplier Fieldhouse Lane, Marlow, Buckinghamshire, Marlow, SL7 1LW

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-0d78f4f9-ef8a-47bd-8b3b-e5ba193e7b5a-2024-03-27T11:52:12Z
Published
27 Mar 2024
Latest update
27 Mar 2024
Procedure reference
ocds-b5fd17-0d78f4f9-ef8a-47bd-8b3b-e5ba193e7b5a
Contract reference
ocds-b5fd17-0d78f4f9-ef8a-47bd-8b3b-e5ba193e7b5a-2