Contracts Finder notice
LAA Defence Solicitor Contact Centre and Civil Legal Advice Contract
Authority: Ministry of Justice
CPV: Telecommunications services (64200000)
Published contract value£18,305,000Exc. VAT
Contract ends 31 Oct 2027
Awarded to Hinduja Global Solutions (HGS)
Contract starts 1 Nov 2024
What is being bought
Published requirement descriptionLAA Defence Solicitor Contact Centre and Civil Legal Advice Operator Service contract.
Published procurement details
- Procedure
- Call-off from a framework agreement
- Buyer reference
- tender_402842/1355241
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- No
- Suitable for voluntary, community and social enterprises
- No
- Min Value
- £12,200,000.00
- Tender deadline
- Procurement method
- Selective
- Additional classifications 1: Reference
- 72253100
- Additional classifications 1: Scheme
- CPV
- Additional classifications 1: Description
- Helpdesk services
- Item 1: Delivery locations as published
- British Oversea Territories; Channel Islands; Europe; Isle of Man; Rest of the World; United Kingdom
Key dates
Published dates- Award decision13 May 2024
- Notice published14 May 2024
- Contract starts1 Nov 2024
- Contract ends31 Oct 2027
Contracting authority & participating public bodies
- Ministry of JusticeContracting authority
Suppliers named on the notice
- Hinduja Global Solutions (HGS)Supplier
- Identifier
- 03017799 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- Large
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-04e4dc03-134e-4c06-ac38-700156e4a31c-2024-05-14T09:40:49+01:00
- Published
- 14 May 2024
- Latest update
- 14 May 2024
- Procedure reference
- ocds-b5fd17-04e4dc03-134e-4c06-ac38-700156e4a31c
- Contract reference
- ocds-b5fd17-04e4dc03-134e-4c06-ac38-700156e4a31c-1