For the Provision of an Extra Care Framework

Derby City Council is seeking to appoint homecare Service Providers, registered with the Care Quality Commission (CQC) for regulatory activity of 'personal care', to provide care and support services to adults living within Extra Care Housing (ECH) schemes. The provision is required 24 hours a day 7 days a week, and there are several distinct definitions and functions to service delivery that, to clarify, differ from regular Homecare services.

The Service Provider(s) will be required to staff an onsite and exclusive team at each of the schemes to ensure provision of a 24/7 core wellbeing service. The Service Provider must occupy an onsite office space and be registered as a specific location with the CQC.

Residents will have access to the 24/7 Core Wellbeing Service which must be adequately staffed and available 24 hours a day, 7 days a week. In summary, this service consists of the following key elements:

• Temporary unplanned care, day and night, for all Residents
• Emergency response during the day and night for all Residents
• Partnership working with the Housing Provider and other partners

The Framework is split into three Lots as detailed below. Each Lot will be awarded to a single Service Provider.

Lots

• Lot 1 - South (Handyside and Sunnyfield Schemes)
• Lot 2 - Central (Cedar House and Parkview Schemes)
• Lot 3 - West (Greenwich Gardens Scheme)

Please note suppliers wishing to express interest and obtain the documentation must do so by 11.30pm on 21/04/2024. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a bid.

The deadline for returns is 10.00am on Monday 22/04/2024

Documents are available at www.eastmidstenders.org ↗

Please search for TD2064

Please note: we will only accept expressions of interest through the e-tendering system