Direct Payment Support Service

The London Borough of Barking and Dagenham is awarding a contract for a Direct Payment Support Service for adult residents residing in Barking and Dagenham. We see social care needs and the relationship people have with the community as a significant part of our residents' lives and are committed to maintain and restore our residents' abilities to live as independently as possible in their own homes, whilst giving them the tools required to make personal choices about the care and/or support they receive and ensuring they have control of those choices.

We want to ensure that residents accessing their personal budget via a direct payment are enabled to make informed decisions about their care and support through the provision of an experienced, knowledgeable, individually tailored, good-quality Direct Payment Support Service. We want our residents to be fully supported throughout their responsibilities of being a direct payment recipient and employers of Personal Assistants. The Direct Payment Support Service is crucial in ensuring our residents receive the support required and that our residents can comply with all relevant regulations.