Digital Telecare Monitoring Service

Stroud District Council require a Service Provider to provide a high performing, person centred digital telecare monitoring service with 24x7 coverage.\r

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Stroud District Council currently has around 1,300 telecare customers, each of whom has a Tunstall analogue careline alarm unit, working in conjunction with a standard phoneline and linked to a third party monitoring service, currently provided by Tunstall Response. Currently there are no dedicated lines to support this service.\r

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The Council intends to replace all analogue units with Legrand Electronic's Tynetec Reach IP 4G digital alarms in a phased approach over the next 12 months and to enter into a contract for a new digitally enabled monitoring service.\r

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Please see procurement documents for further information.