Contracts FinderCall-off contract
Published 3 Sept 2026

Contracts Finder notice

DDaT26257 - Software Subscription

Authority: UK SHARED BUSINESS SERVICES LIMITED

Call-off from a framework agreement
CPV: Software package and information systems (48000000)
Published contract value£10,800Exc. VAT
Contract ends 27 Sept 2027
Awarded to Freshworks Inc
Contract starts 28 Sept 2026

What is being bought

Published requirement description

***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION *****

This Call Off contract has been sourced via a longlist shortlist exercise on the G Cloud 14 Framework (RM1557.14).

UKRI had a requirement for the provision of Software Subscription.

There is an optional 12 months extension available under this contract

Published procurement details

Framework cited in notice
G-Cloud 14 · RM1557.14
Procedure
Call-off from a framework agreement
Buyer reference
DDaT26257
Category
Goods
Tender status
Complete
Award status
Active
Suitable for SMEs
No
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
United Kingdom

Key dates

Published dates
  1. Award decision
    25 Aug 2026
  2. Notice published
    3 Sept 2026
  3. Contract starts
    28 Sept 2026
  4. Contract ends
    27 Sept 2027

Contracting authority & participating public bodies

  • UK SHARED BUSINESS SERVICES LIMITEDContracting authority Polaris House, SWINDON, SN21FF, EnglandContact email
    Identifier
    sid4gov.cabinetoffice.gov.uk/dXGP288m · GB-SRS

Suppliers named on the notice

  • Freshworks IncSupplier 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403 , USA
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-1dbd9552-5dab-428c-af18-c7f24e5a8712-2026-09-03T14:32:18+01:00
Published
3 Sept 2026
Latest update
3 Sept 2026
Procedure reference
ocds-b5fd17-1dbd9552-5dab-428c-af18-c7f24e5a8712
Contract reference
ocds-b5fd17-1dbd9552-5dab-428c-af18-c7f24e5a8712-1