DDaT25234 - Cloud Support

Official notice

Authority: UK SHARED BUSINESS SERVICES LIMITED

Call-off from a framework agreement

CPV: Software support services (72261000)

Published contract value£625,000Exc. VAT

Contract ends 19 May 2028

Awarded to Sera Neon Limited

Contract starts 20 May 2026

What is being bought

Published requirement description

***PLEASE NOTE THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION***

UK Shared Business Services (UKSBS) had a requirement for the provision of Cloud Support Professional Services. This Call Off contract has been sourced via a longlist shortlist exercise on the G Cloud 14 Framework (RM1557.14).

The Call-Off Contract includes optional 12 months extension.

Published procurement details

Framework cited in notice: G-Cloud 14 · RM1557.14
Procedure: Call-off from a framework agreement
Buyer reference: DDaT25234
Category: Services
Tender status: Complete
Award status: Active
Suitable for SMEs: Yes
Suitable for voluntary, community and social enterprises: No
Tender deadline: 18 May 2026, 11:00 BST
Procurement method: Selective
Item 1: Delivery locations as published: United Kingdom

Key dates

Published dates

Award decision
18 May 2026
Contract starts
20 May 2026
Notice published
29 May 2026
Contract ends
19 May 2028

Contracting authority & participating public bodies

UK SHARED BUSINESS SERVICES LIMITEDContracting authority Polaris House, SWINDON, SN21FF, EnglandContact email, phone
Identifier
sid4gov.cabinetoffice.gov.uk/dXGP288m · GB-SRS

Suppliers named on the notice

Sera Neon LimitedSupplier 86-90 3rd Floor Paul Street London England EC2A 4NE
Identifier
07415035 · GB-COH
Voluntary, community or social enterprise
No
Business size
SME

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Awarded contract notice on Contracts Finder awardAward noticeen29 May 2026, 16:55 BST
Updated 21 Oct 2026, 08:17 BST

Source record

Source: Contracts Finder
Notice language: en
Release reference: ocds-b5fd17-fc7fc38c-af16-4858-ae07-8a4f81832054-2026-10-21T08:17:04+01:00
Published: 29 May 2026
Latest update: 21 Oct 2026
Procedure reference: ocds-b5fd17-fc7fc38c-af16-4858-ae07-8a4f81832054
Contract reference: ocds-b5fd17-fc7fc38c-af16-4858-ae07-8a4f81832054-1