Contracts Finder notice
Customer Relationship Management (CR) Software for Inclusive Employment
Authority: ECL The Care & Wellbeing Company
CPV: Software package and information systems (48000000)
Published panel value£110,619Shared across 2 suppliers; not a single purchase
Contract ends 27 Jun 2027
Awarded to Salesforce UK Limited, VRP Consulting Limited
Contract starts 28 Jun 2024
What is being bought
Published requirement descriptionThe provision to supply and optimise our CRM process by purchasing a customer relationship management (CRM) solution. The CRM will provide the ability to view our full B2B pipeline and draw insightful reports directly from the system.
The solution will grow to eventually include our public customer pipeline (as well as B2B customers) and potentially add other departments to if needed in the future.
Published procurement details
- Procedure
- Open procedure (below threshold)
- Buyer reference
- tender_434033/1359831
- Category
- Goods
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Published tender value
- £100,000.00
- Tender deadline
- Procurement method
- Open
- Item 1: Delivery locations as published
- CM1 1QH; East of England, United Kingdom
Key dates
Published dates- Award decision22 May 2024
- Contract starts28 Jun 2024
- Notice published24 Jul 2024
- Contract ends27 Jun 2027
Contracting authority & participating public bodies
- ECL The Care & Wellbeing CompanyContracting authority
Suppliers named on the notice
- Salesforce UK LimitedSupplier
- Identifier
- 05094083 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- Large
- VRP Consulting LimitedSupplier
- Identifier
- 10880160 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- SME
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-c092f66d-87d6-4e46-92a4-a9c5c09eafca-2024-07-24T15:23:37+01:00
- Published
- 24 Jul 2024
- Latest update
- 24 Jul 2024
- Procedure reference
- ocds-b5fd17-c092f66d-87d6-4e46-92a4-a9c5c09eafca
- Contract reference
- ocds-b5fd17-c092f66d-87d6-4e46-92a4-a9c5c09eafca-1