Contracts Finder notice
Contact Centre Technology Maintenance & Support
Authority: HM Land Registry
CPV: Software programming and consultancy services (72200000)
Published contract value£1,999,537Exc. VAT
Contract ends 14 Jul 2027
Awarded to Softcat Plc
Contract starts 14 Oct 2024
What is being bought
Published requirement descriptionMaintenance and support of Contact Centre Systems. Route to market CCS Framework RM6100 Technology Services 3, Lot 3a Operational Services - End User Services + 9 month extension invoked
Published procurement details
- Framework cited in notice
- Technology Services 3 · RM6100
- Procedure
- Call-off from a framework agreement
- Buyer reference
- HMLR701034
- Category
- Services
- Tender status
- Complete
- Award status
- Active
- Suitable for SMEs
- Yes
- Suitable for voluntary, community and social enterprises
- No
- Published tender value
- £3,300,000.00
- Min Value
- £992,731.14
- Tender deadline
- Procurement method
- Selective
- Item 1: Delivery locations as published
- United Kingdom
Key dates
Published dates- Award decision2 Aug 2024
- Notice published13 Aug 2024
- Contract starts14 Oct 2024
- Contract ends14 Jul 2027
Contracting authority & participating public bodies
- HM Land RegistryContracting authority
- Identifier
- sid4gov.cabinetoffice.gov.uk/BGnZ3MDm · GB-SRS
Suppliers named on the notice
- Softcat PlcSupplier
- Identifier
- 02174990 · GB-COH
- Voluntary, community or social enterprise
- No
- Business size
- Large
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
Source record
- Source
- Contracts Finder
- Notice language
- en
- Release reference
- ocds-b5fd17-19ad8800-1d9b-4aa8-91ca-d04dc8ae15b4-2026-07-21T17:14:27+01:00
- Published
- 13 Aug 2024
- Latest update
- 21 Jul 2026
- Procedure reference
- ocds-b5fd17-19ad8800-1d9b-4aa8-91ca-d04dc8ae15b4
- Contract reference
- ocds-b5fd17-19ad8800-1d9b-4aa8-91ca-d04dc8ae15b4-1