Con_25523 Out of Hours Support Services within Approved Premises (Wales)

This Contract Award Notice details the award of a call-off competition conducted by the Authority via the Ministry of Justice's Probation Service Dynamic Framework (PSDF). The Probation Service sought to procure a service that will provide out-of-hours support (evenings and weekends) directly within Approved Premises. This service will enable more effective management of behaviours by offering timely access to support during critical periods.

The service will deliver tailored interventions to both residents and AP staff, promoting emotional and mental wellbeing, supporting substance use recovery, and signposting to relevant services. It will also assist residents in navigating access to community mental health services, encourage engagement with recovery programmes. This service aims to deliver meaningful improvements in mental health and wellbeing support available within Approved Premises (APs), particularly during out-of-hours periods