Contracts FinderAwarded contract
Published 24 Sept 2024

Contracts Finder notice

Complaint Management System

Authority: STEVENAGE BOROUGH COUNCIL

Single tender action (below threshold)
CPV: Software package and information systems (48000000)
Published contract value£44,875Exc. VAT
Contract ends 5 Aug 2027
Contract starts 6 Aug 2024

What is being bought

Published requirement description

Corporate complaint system - Casetracker by Govmetric.

Published procurement details

Procedure
Single tender action (below threshold)
Buyer reference
CCD01445
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
Yes
Tender deadline
Procurement method
Direct
Item 1: Delivery locations as published
East of England, United Kingdom
Description
12 month extension option ( value of extension included in awarded value)

Key dates

Published dates
  1. Award decision
    14 Jun 2024
  2. Contract starts
    6 Aug 2024
  3. Notice published
    24 Sept 2024
  4. Contract ends
    5 Aug 2027

Contracting authority & participating public bodies

  • STEVENAGE BOROUGH COUNCILContracting authority Danestrete, STEVENAGE, SG11HN, EnglandContact email
    Identifier
    STV · GB-LAE

Suppliers named on the notice

  • ROL Solutions Ltd t/a GovmetricSupplier King Centre Barleythorpe Oakham LE15 7WD
    Identifier
    3731519 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    SME

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-472063f5-f30e-44fb-9d50-bf3aeee54f34-2024-09-24T14:35:09+01:00
Published
24 Sept 2024
Latest update
24 Sept 2024
Procedure reference
ocds-b5fd17-472063f5-f30e-44fb-9d50-bf3aeee54f34
Contract reference
ocds-b5fd17-472063f5-f30e-44fb-9d50-bf3aeee54f34-1