Carers Support Service

Brent Council is seeking a single provider/organisation to deliver a Carers Support Service. The contract will be awarded for up to four years, on an initial two-year term with the possibility of extensions for a further two years. The Service will provide a pathway for carers to access the support they need, and which is available to them.

The Brent Carers strategy defines a Carer as someone who provides unpaid care or support to another person who cannot manage without help due to illness or a disability. Many people who care for someone do not necessarily see themselves as a Carer. The successful provider will be expected to deliver an agile service that meets the needs of a wide range of carers and acknowledges the differences in their needs.

Carers are essential in supporting vulnerable people to achieve individual outcomes and to continue living independently. We must provide support at the right time by supporting Carers to live their life the way they want and to prevent Carer breakdown. Carers provide invaluable support, and the Council wants to make sure they have the resources they need to continue in their caring role. This support will often not be a formal package of care - it may be access to a community of other carers who provide peer support, help in accessing priority GP appointments, or making sure that carers can navigate the benefits system more easily.

The annual contract value is up to £224,000 per year, and the total contract value is up to £896,000.