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Published 9 Nov 2023

Contracts Finder notice

Business Telephony Requirement for South Staffordshire Council

Official notice

Authority: Staffordshire County Council

Call-off from a framework agreement
CPV: Information technology services (72222300)
Published contract value£190,000Exc. VAT
Contract ends 26 Nov 2027
Awarded to CHARTERHOUSE VOICE & DATA LIMITED
Contract starts 27 Nov 2023

What is being bought

Published requirement description

The provision of a Cloud based Contact Centre Telephony system for South Staffordshire District Council

The solution requires an appropriate supplier who can provide South Staffordshire District Council a cloud based solution to allow customers of the District of South Staffordshire to ring and be directed to an appropriate Customer Services member of team who can deal with their requirements.

Call off made from Crown Commercial Services G Cloud 13 Framework

Published procurement details

Framework cited in notice
G-Cloud 13 · RM1557.13
Procedure
Call-off from a framework agreement
Buyer reference
IA3181
Category
Services
Tender status
Complete
Award status
Active
Suitable for SMEs
Yes
Suitable for voluntary, community and social enterprises
No
Tender deadline
Procurement method
Selective
Item 1: Delivery locations as published
West Midlands, United Kingdom

Key dates

Published dates
  1. Award decision
    9 Nov 2023
  2. Notice published
    9 Nov 2023
  3. Contract starts
    27 Nov 2023
  4. Contract ends
    26 Nov 2027

Contracting authority & participating public bodies

  • Staffordshire County CouncilContracting authority Tipping Street, Stafford, ST16 2DH, United KingdomContact name, email, phone
    Identifier
    sid4gov.cabinetoffice.gov.uk/2JAv6sFy · GB-SRS

Suppliers named on the notice

  • CHARTERHOUSE VOICE & DATA LIMITEDSupplier 17 St. Helen's Place LONDON EC3A 6DG GB
    Identifier
    02804354 · GB-COH
    Voluntary, community or social enterprise
    No
    Business size
    Large

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Source record

Source
Contracts Finder
Notice language
en
Release reference
ocds-b5fd17-f441838a-af0d-4127-a1f8-f3ce95994136-2023-11-09T14:37:59Z
Published
9 Nov 2023
Latest update
9 Nov 2023
Procedure reference
ocds-b5fd17-f441838a-af0d-4127-a1f8-f3ce95994136
Contract reference
ocds-b5fd17-f441838a-af0d-4127-a1f8-f3ce95994136-1