ZODIAC Intelligent Customer Team

Official notice

Authority: Ministry of Defence (Central government)

ServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72) Delivery: South West (UKK11)

Awarded value£3,979,393published contract · exc. VAT

Awarded 22 Sept 2025no call for competition

Awarded to Mastek (UK) Ltd

What is being bought

Published requirement description

The Intelligent Customer Team (ICT) is responsible for delivering the necessary outputs and artefacts to enable the execution of a future competition.

CPV: Project management consultancy services

The lotProcurement structure

single lot · no lot value published

Lot #1The focus is on delivery, scope refinement, solution architecture, and requirements…Awarded

The focus is on delivery, scope refinement, solution architecture, and requirements development, but also includes, translation of complex technical problems and decisions, into info graphics and presentations to support approvals and wider stakeholder engagement.

Delivery: South West

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 7 Oct 2025, 10:26 BST
Last source update: 7 Oct 2025, 10:26 BST
FTS notice number: 2025/S 000-062746
Classification (CPV): Project management consultancy services
Delivery area: South West (UKK11)
Official registry OCID: ocds-h6vhtk-05a949 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: The Authority has determined that this decision can be awarded on a single source basis in accordance with Regulation 16 of the Defence and Security Public Contract Regulations (DSPCR) 2011 for the following reasons:
Technical Expertise- Mastek UK Ltd possesses the unique technical knowledge of the existing requirement, which is critical for the successful delivery of the Zodiac Managing Agent future competition. The replacement of the existing supplier to continue the existing services would result in disproportional levels of incompatibility with the existing services.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £3,979,3931 contract exc. VAT

Bids received 1

Contracts signed 1latest 22 Sept 2025

Awarded to	Value	Date	Status
Mastek (UK) Ltd	£3,979,393 †	—	Awarded

Contracts

ZODIAC Intelligent Customer Team · Mastek (UK) Ltd
Signed
22 Sept 2025
Value
£3,979,393
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

Ministry of Defence

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsDefence Bristol, South WestContact email

Dispute resolution & review bodies

MODReview body Bristol

Bidders & participating suppliers

1 commercial party on the notice

MASTEK UK LtdAwarded supplier Reading, South East, RG2 6UJ

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.