Your Bus Journey Survey 2026/2027

Official notice

Authority: Transport for Wales (TFW) (Public body)

Below threshold - without competition

Sectors: Business Services & Consultancy (79) Delivery: UK

Awarded value£124,980published award · exc. VAT

Awarded 31 Mar 2026no call for competition

Awarded to Transport Focus

What is being bought

Published requirement description

Transport for Wales has awarded a contract directly to Transport Focus for participation in the 2026/27 “Your Bus Journey” survey. Transport Focus is the sole provider of this nationally recognised benchmarking survey, and no alternative suppliers can deliver equivalent industry-standard participation. The direct award enables TfW to gather vital customer satisfaction insights, maintain UK-wide benchmarking, and meet operational timescales ahead of the April 2026 survey commencement.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: UK

79000000 Business services: law, marketing, consulting, recruitment, printing and security

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 31 Mar 2026, 16:15 BST
Last source update: 22 Apr 2026, 09:42 BST
Authority reference: C001316.00
FTS notice number: 2026/S 000-036411
Latest notice: Contract details notice (UK7)
Delivery area: UK
Official registry OCID: ocds-h6vhtk-0679db Find a Tender

Notice history

4 events · 3 releases on Find a Tender · since 31 Mar 2026

Transparency notice published
31 Mar 2026, 16:15 BST
UK5
Contract award notice published
7 Apr 2026, 09:07 BST
UK6
Contract signature expected
17 Apr 2026, 23:59 BST
scheduled
Contract details notice published
22 Apr 2026, 09:42 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £124,9801 award exc. VAT

Contracts signed 1latest 21 Apr 2026

Awarded to	Value	Date	Status
Transport FocusSME20 Apr 2026 – 19 Apr 2027 · up to 19 Oct 2027Extensions: Option to extend for 1x 6 month period	£124,980	31 Mar 2026	Awarded

Contracts

Your Bus Journey Survey 2026/27 · Transport FocusSME
Signed
21 Apr 2026
Value
£124,980
Period
22 Apr 2026 – 31 Aug 2027
Status
active

Contracting authority & participating public bodies

Transport for Wales

Contracting authorityPublic authority - sub-central governmentWelsh devolved regulations apply GB-PPON: PPHD-4211-XYXJ 3 Llys Cadwyn, Pontypridd, Wales, CF37 4THContact name, email

Bidders & participating suppliers

1 commercial party on the notice

Transport FocusAwarded supplierGB-PPON: PGBR-3271-MNXJ 10th Floor, 25 Cabot Square, London, London, E14 4QZContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender22 Apr 2026, 09:42 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender7 Apr 2026, 09:07 BST
Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender31 Mar 2026, 16:15 BST