Official UK procurement notice
WorkWell Services - Norfolk & Suffolk ICB
Authority: NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD (Central government)·Consortium: 2 public authorities
What is being bought5 lots · detail below
Published requirement descriptionProvision of the WorkWell contracts within in Norfolk and Suffolk.
WorkWell is an early-intervention work and health service with a focus on prevention, which includes holistic support for their health-related barriers to employment. It will provide evidence based, low intensity work and health assessments that support individuals with their low-level occupational health needs to overcome barriers to work.
CPV: Community health services · Health services
Lots and requirements (5)Procurement structure
5 lots · all with a published value (£5,163,142 together)Lot #1Workwell Services - NorfolkAwardedPublished value£2,611,826
Provision of WorkWell Service within Norfolk.
This notice is to inform providers of the release of documentation to initiate a competitive process to secure a Provider to deliver the WorkWell Service across Norfolk and Suffolk.
WorkWell is an early-intervention work and health service with a focus on prevention, which includes holistic support for their health-related barriers to employment. It will provide evidence based, low intensity work and health assessments that support individuals with their low-level occupational health needs to overcome barriers to work.
The contract will commence on 1st November 2026 and expire 31st March 2029.
Further detail of the services required within this practice are outlined within the procurement documentation.
Lot #2WorkWell Services - SuffolkAwardedPublished value£928,200
Provision of WorkWell Service within Norfolk.
This notice is to inform providers of the release of documentation to initiate a competitive process to secure a Provider to deliver the WorkWell Service across Norfolk and Suffolk.
WorkWell is an early-intervention work and health service with a focus on prevention, which includes holistic support for their health-related barriers to employment. It will provide evidence based, low intensity work and health assessments that support individuals with their low-level occupational health needs to overcome barriers to work.
The contract will commence on 1st November 2026 and expire 31st March 2029.
Further detail of the services required within this practice are outlined within the procurement documentation.
Lot #3Local WorkWell (Work & Health) Partnership – West Essex (WE)Published value£492,511
LOT 3: Local WorkWell (Work & Health) Partnership – West Essex (WE)<br/>The Authority intends to award a single contract to a single Provider (as the sole Provider or as the ‘Lead Provider’ in a consortium) for LOT 3: Local WorkWell (Work & Health) Partnership – West Essex (WE).<br/><br/>The minimum requirements that the Provider needs to satisfy are: <br/><br/>- Evidence of economic and financial standing. Bidders are required to evidence a turnover that meets the minimum level of economic and financial standing / minimum financial threshold, which is once the (2027/28) annual contract value for this LOT 3, equating to £135,461.00. <br/>- Evidence of the Bidder’s technical and professional ability, including previous experience. <br/>- To have an established, or to establish a ‘base’ in Essex, with experience and knowledge of the West Essex geography and demography. Local provision is necessary to successfully deliver the requirements of the service.<br/>The Authority has provided a detailed Service Specification (Document 3b - LOTs 2-5 LWHP Service Specification) that outlines the service specific deliverables and requirements for this Local WorkWell (Work & Health) Partnership for West Essex (WE). <br/><br/>Partnerships will strengthen local work, health and skills systems and ensure that residents can access coordinated and effective support. The successful Provider will act as the lead organisation for the Local WorkWell Partnership and will be responsible for partnership development, local engagement, administration of the Additional Support Fund and continuous improvement of local work and health pathways.<br/><br/>Partnership Objectives. The Local WorkWell Partnership will:<br/>o Strengthen local work, health and skills systems.<br/>o Improve coordination between organisations.<br/>o Increase awareness of WorkWell.<br/>o Improve referral pathways.<br/>o Support equitable access.<br/>o Promote community engagement.<br/>o Support the effective use of the Additional Support Fund.<br/>o Contribute to improved employment and health outcomes.<br/>Each Local WorkWell Partnership will operate within its allocated geography and work collaboratively with Essex ICB, neighbouring Local WorkWell Partnerships and the Essex-wide Neighbourhood Work and Health Coach Service to support delivery of WorkWell objectives.<br/><br/>Contract term - 28 months from 01/12/2026 - 31/03/2029<br/>Maximum contract value over lifetime of contract: £492,511.00<br/><br/>To express interest and participate in the Market Event, please register and apply via Atamis e-sourcing portal health-family.force.com/s/Welcome ↗<br/>The relevant documentation will be available within the “C460866 WorkWell Services” project. Additional information: To express interest and participate in the Market Event, please register and apply via Atamis e-sourcing portal health-family.force.com/s/Welcome ↗<br/>The relevant documentation will be available within the “C460866 WorkWell Services” project.
Lot #4Local WorkWell (Work & Health) Partnership – South East Essex (SEE)Published value£536,009
LOT 4: Local WorkWell (Work & Health) Partnership – South East Essex (SEE)<br/>The Authority intends to award a single contract to a single Provider (as the sole Provider or as the ‘Lead Provider’ in a consortium) for LOT 4: Local WorkWell (Work & Health) Partnership – South East Essex (SEE).<br/><br/>The minimum requirements that the Provider needs to satisfy are: <br/><br/>- Evidence of economic and financial standing. Bidders are required to evidence a turnover that meets the minimum level of economic and financial standing / minimum financial threshold, which is once the (2027/28) annual contract value for this LOT 4, equating to £147,509.00. <br/>- Evidence of the Bidder’s technical and professional ability, including previous experience. <br/>- To have an established, or to establish a ‘base’ in Essex, with experience and knowledge of the South East Essex geography and demography. Local provision is necessary to successfully deliver the requirements of the service.<br/>The Authority has provided a detailed Service Specification (Document 3b - LOTs 2-5 LWHP Service Specification) that outlines the service specific deliverables and requirements for this Local WorkWell (Work & Health) Partnership for South East Essex (SEE). <br/><br/>Partnerships will strengthen local work, health and skills systems and ensure that residents can access coordinated and effective support. The successful Provider will act as the lead organisation for the Local WorkWell Partnership and will be responsible for partnership development, local engagement, administration of the Additional Support Fund and continuous improvement of local work and health pathways.<br/><br/>Partnership Objectives. The Local WorkWell Partnership will:<br/>o Strengthen local work, health and skills systems.<br/>o Improve coordination between organisations.<br/>o Increase awareness of WorkWell.<br/>o Improve referral pathways.<br/>o Support equitable access.<br/>o Promote community engagement.<br/>o Support the effective use of the Additional Support Fund.<br/>o Contribute to improved employment and health outcomes.<br/>Each Local WorkWell Partnership will operate within its allocated geography and work collaboratively with Essex ICB, neighbouring Local WorkWell Partnerships and the Essex-wide Neighbourhood Work and Health Coach Service to support delivery of WorkWell objectives.<br/><br/>Contract term 28-months from 01/12/2026 - 31/03/2029<br/>Maximum contract value over lifetime of contract: £536,009.00<br/><br/>To express interest and participate in the Market Event, please register and apply via Atamis e-sourcing portal health-family.force.com/s/Welcome ↗<br/>The relevant documentation will be available within the “C460866 WorkWell Services” project. Additional information: To express interest and participate in the Market Event, please register and apply via Atamis e-sourcing portal health-family.force.com/s/Welcome ↗<br/>The relevant documentation will be available within the “C460866 WorkWell Services” project.
Lot #5Local WorkWell (Work & Health) Partnership – South West Essex (SWE)Published value£594,596
LOT 5 Local WorkWell (Work & Health) Partnership – South West Essex (SWE)<br/>The Authority intends to award a single contract to a single Provider (as the sole Provider or as the ‘Lead Provider’ in a consortium) for LOT 4: Local WorkWell (Work & Health) Partnership – South West Essex (SWE).<br/><br/>The minimum requirements that the Provider needs to satisfy are: <br/>- Evidence of economic and financial standing. Bidders are required to evidence a turnover that meets the minimum level of economic and financial standing / minimum financial threshold, which is once the (2027/28) annual contract value for this LOT 4, equating to £163,546.00. <br/>- Evidence of the Bidder’s technical and professional ability, including previous experience. <br/>- To have an established, or to establish a ‘base’ in Essex, with experience and knowledge of the South West Essex geography and demography. Local provision is necessary to successfully deliver the requirements of the service.<br/>The Authority has provided a detailed Service Specification (Document 3b - LOTs 2-5 LWHP Service Specification) that outlines the service specific deliverables and requirements for this Local WorkWell (Work & Health) Partnership for South West Essex (SWE). <br/><br/>Partnerships will strengthen local work, health and skills systems and ensure that residents can access coordinated and effective support. The successful Provider will act as the lead organisation for the Local WorkWell Partnership and will be responsible for partnership development, local engagement, administration of the Additional Support Fund and continuous improvement of local work and health pathways.<br/><br/>Partnership Objectives. The Local WorkWell Partnership will:<br/>o Strengthen local work, health and skills systems.<br/>o Improve coordination between organisations.<br/>o Increase awareness of WorkWell.<br/>o Improve referral pathways.<br/>o Support equitable access.<br/>o Promote community engagement.<br/>o Support the effective use of the Additional Support Fund.<br/>o Contribute to improved employment and health outcomes.<br/>Each Local WorkWell Partnership will operate within its allocated geography and work collaboratively with Essex ICB, neighbouring Local WorkWell Partnerships and the Essex-wide Neighbourhood Work and Health Coach Service to support delivery of WorkWell objectives.<br/><br/>Contract term: 28-months from 01/12/2026 - 31/03/2029<br/>Maximum contract value over lifetime of contract: £594,596.00<br/><br/>To express interest and participate in the Market Event, please register and apply via Atamis e-sourcing portal health-family.force.com/s/Welcome ↗<br/>The relevant documentation will be available within the “C460866 WorkWell Services” project. Additional information: To express interest and participate in the Market Event, please register and apply via Atamis e-sourcing portal health-family.force.com/s/Welcome ↗<br/>The relevant documentation will be available within the “C460866 WorkWell Services” project.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (1)
- Price
- Suitability
The award criteria, including Basic Selection and Key Criteria are outlined within the procurement documentation. The service requirements and details are outlined in the Document 3a and Document 3b - Service Specification(s) included in the procurement pack. All relevant information can be obtained for free via the e-procurement portal at atamis-1928.my.site.com ↗ under Contract Reference: C460866 "WorkWell Services” project.<br/><br/>If you require assistance / supplier support, please see the Portal Helpdesk: suppliersupport.atamis.co.uk/hc/en-gb/sections/46… ↗
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 12 Jun 2026, 16:11 BST
- Last source update
- 23 Sept 2026, 16:10 BST
- Award evaluation window
- 15 Sept 2026 – …
- Authority reference
C453243- FTS notice number
2026/S 000-090296- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06b462Find a Tender
- Performance terms
The award criteria, including Basic Selection and Key Criteria are outlined within the procurement documentation. The service requirements and details are outlined in the Document 3a and Document 3b - Service Specification(s) included in the procurement pack. All relevant information can be obtained for free via the e-procurement portal at atamis-1928.my.site.com ↗ under Contract Reference: C460866 "WorkWell Services” project.
- Review procedure
The standstill period requirements, including for review of decisions, are detailed in Regulations 12 and 14(3). Provision for independent expert advice is set out in Regulation 23, including how the Independent Patient Choice and Procurement Panel may provide advice during the standstill period.<br/>Initial reviews will be undertaken by the Authority via an appropriate internal governance mechanism that has been established to deal with representations made against provider selection decisions. The Authority will follow the relevant transparency requirements for the approach they take and will keep internal records of their decision-making. Where a provider(s) requests a further review by the Independent Patient Choice and Procurement Panel, they should seek relevant advice via the contact details provided herein at VI.4.4.
Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 23:59 on the 6th October 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR. Written representations should be sent to [email protected] Award decision-makers - NHS Norfolk and Suffolk Integrated Care Board - Executive Management Committee 21st September 2026 No conflicts of interest were identified among individuals involved in making the decision in relation to this service. The Key Criteria used and weighted by the authority were as follows: Quality and Innovation - 37.5% Integration, Collaboration and Service Sustainability - 12.5% Improving Access, Reducing Health Inequalities and Facilitating Choice - 20% Value - 5% Social Value - 25% The rationale for this was based on the detailed list of all requirements according to the specification and requirements of the services. The Authority may wish to introduce additional services during the lifetime of the contract ("Contract modifications"). Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the Specification, at any given time. Such expansion would be by the addition of services commissioned by the Authority as named in the Contract Notice. To this end, the Bidder should be aware that after the award of contract, there is a possibility that the successful Bidder may be offered a variation to the contract in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.
How it was run
Official noticeTender documents are also served through a separate tool: https://atamis-1928.my.site.com/s/Welcome ↗
- Submission deadline
- 15 Sept 2026, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 15 Sept 2026, 12:00 BST
Timeline
15 Sept 2026 → 1 Dec 2026 · 4 dates- Submission deadline30 days ago15 Sept 2026, 12:00 BST
- Bids opened30 days ago15 Sept 2026, 12:00 BST
- Notice published22 days ago23 Sept 2026, 16:10 BST
- Today15 Oct 2026
- Contract startsin 47 days1 Dec 2026
Notice history
5 events · 3 releases on Find a Tender · since 20 Aug 2026- Published value published: £5,163,14120 Aug 2026, 18:09 BST
- Deadline moved to 15 Sept 2026, 12:00 BST20 Aug 2026, 18:09 BST+46 days · was 31 Jul 2026, 12:00 BST
- Buyer details updated20 Aug 2026, 18:09 BST
- Status changed to complete23 Sept 2026, 16:10 BST
- Buyer details updated23 Sept 2026, 16:10 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Workwell Services - Norfolk1 award | |||
| The NR5 ProjectSMEWorkWell - Norfolk | — | — | Awarded |
| Lot 2 · WorkWell Services - Suffolk1 award | |||
| Allied Health Professionals Suffolk CICSMEWorkWell - Suffolk | — | — | Awarded |
Contracts
WorkWell - Norfolk · The NR5 ProjectSME
- Signed
- 21 Sept 2026
- Value
- £2,612,502
- Period
- … – 31 Mar 2029
- Status
- active
WorkWell - Suffolk · Allied Health Professionals Suffolk CICSME
- Signed
- 21 Sept 2026
- Value
- £2,432,502
- Period
- … – 31 Mar 2029
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Workwell Services - Norfolk | 6bids · 6 electronic | 2 | — | — |
| 2 · WorkWell Services - Suffolk | 2bids · 2 electronic | 2 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- NHS Essex Integrated Care BoardContracting authorityBody governed by public lawHealth
Dispute resolution & review bodies
- NHS E Independent patient choice and procurement panelReview contact point
- NHS Essex Integrated Care Board Internal PSR Review PanelMediation bodyReview body
- NHS Norfolk and Suffolk ICBReview body
Bidders & participating suppliers
2 commercial parties on the notice- Allied Health Professionals Suffolk CICAwarded supplier
- The NR5 ProjectAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria