Find a TenderAwarded
Published 26 May 2023, 12:21 BST

Official UK procurement notice

Wigan Council - Be Well Leisure Management System

Official notice

Authority: Wigan Council (Local council)

GoodsOpen procedureSME suitable
Published estimate£1,800,000exc. VAT39.4% below published estimate
Submissions closed 14 Jul 2023awarded 4 Dec 2023
Awarded to Gladstone MRM Limited

What is being bought

Published requirement description

Wigan Council are now seeking to procure a new partnership with a Leisure Management

operating system provider inclusive of an integrated means of managing and collecting

direct debits associated with membership packages. The Council is ideally seeking to

procure a “Cloud Hosted” Leisure Management System from a single Contractor. Tenderers

must have and be able to offer an existing and mature Leisure Management System which

will require minimal or no additional development to meet the Council’s essential

requirements, although a period of configuration and mobilisation of the proposed System is

expected and accepted. We do not wish to procure a Leisure Management System which will

require an extensive design and development phase to meet the specification of

requirements before it can be deployed.

CPV: IT services: consulting, software development, Internet and support · Software package and information systems

The lotProcurement structure

single lot · no lot value published
Lot #1The following Hardware, Software and Services, as a minimum, shall be provided under thisAwarded

The following Hardware, Software and Services, as a minimum, shall be provided under this

contract:

  • Leisure Management System (cloud hosted preferable)
  • Add-on modules/functionality to enhance the core System.
  • Implementation services
  • Installation services
  • Configuration services
  • Integration services
  • Migration services
  • On-going support and maintenance services
  • System development and customisation
  • Training
  • Software/system upgrades
  • Replacement EPOS, self-service kiosks, and access control

Further information is availble in the tender documents.

Delivery: North West
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 45%Price: 50%Social value: 2.5%Environmental: 2.5%
Published sub-criteria (14)
  • Suitability of the supplier taking reference from the previous experience and reference contracts: 5%
  • Hardware Quality and Suitability: 5%
  • Software Solutions: 5%
  • Data Collection, Management Information and Reporting: 5%
  • Customer Communications: 3.75%
  • Contract Mobilisation, Training and Data Migration: 3.75%
  • Membership Administration: 3.75%
  • System Development: 3.75%
  • System Maintenance and Support: 2.5%
  • Account Management: 2.5%
  • System Integration: 5%
  • price: 50%
  • Social Value: 2.5%
  • Environment: 2.5%
Published award criteria (14)
  • Suitability of the supplier taking reference from the previous experience and reference contracts: 5
  • Hardware Quality and Suitability: 5
  • Software Solutions: 5
  • Data Collection, Management Information and Reporting: 5
  • Customer Communications: 3.75
  • Contract Mobilisation, Training and Data Migration: 3.75
  • Membership Administration: 3.75
  • System Development: 3.75
  • System Maintenance and Support: 2.5
  • Account Management: 2.5
  • System Integration: 5
  • Social Value: 2.5
  • Environment: 2.5
  • Price: 50
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
26 May 2023, 12:21 BST
Last source update
11 Nov 2024, 15:06 GMT
Award evaluation window
14 Jul 2023 – …
Authority reference
DN671728
FTS notice number
2024/S 000-036452
Classification (CPV)
IT services: consulting, software development, Internet and supportSoftware package and information systems
Delivery area
North West (UKD3)
Official registry OCID
ocds-h6vhtk-03cfcb Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
14 Jul 2023, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
14 Jul 2023, 13:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

14 Jul 2023 → 11 Nov 2024 · 3 dates
  1. Submission deadline
    14 Jul 2023, 12:00 BST
  2. Bids opened
    14 Jul 2023, 13:00 BST
  3. Notice published
    11 Nov 2024, 15:06 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    11 Nov 2024, 15:06 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,091,6401 contract exc. VAT
Bids received 43 from SMEs
Contracts signed 1latest 4 Dec 2023
Awarded toValueDateStatus
Gladstone MRM Limited£1,091,640 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic · 1 from abroad3——

Contracting authority & participating public bodies

Wigan Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Town Hall, Library Street, Wigan, North West, WN1 1YNContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Royal Court of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice
  • Gladstone MRM LimitedAwarded supplier Gladstone House, Hithercroft Road, Hithercroft Industrial Estate, Oxfordshire, Wallingford, South East, OX10 9BT

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.