AwardedFind a Tender · award

WHTH Patient & Staff Surveys

Buyer: West Hertfordshire Teaching Hospitals NHS Trust →

BuyerWest Hertfordshire Teaching Hospitals NHS Trust

StatusAwarded

DeadlineNot published

ValueValue not published

Published17 May 2023

What is being bought

Collaborative procurement, this award notice is for WHTH Surveys contract

Delivery location

UKH

Lot details

Lot 1

Collaborative procurement, this award notice is for WHTH Surveys contract.

Statuscancelled

Award criteria
Quality — 60%
Price — 40%

What is included

Item	Category	Quantity
1	Not published	Not published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 79. The category anchor is Survey services (79311000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison set	Procedures	Reported bids per procedure	Named award suppliers	Price evidence
Market: CPV division 79	12,762	4 median · 30.3 average (5,342 of 12,762 with a bid count)	3.1 average (5,968 of 12,762 with named award suppliers)	1 comparable price pairs
Same buyer	1	3 median · 3 average (1 of 1 with a bid count)	1 average (1 of 1 with named award suppliers)	Not published
Delivery region: UKH	398	4 median · 81.9 average (139 of 398 with a bid count)	6.8 average (161 of 398 with named award suppliers)	Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published

Dynamic purchasing systemNot published

Competitive procurementNot published

Recurring requirementNot published

Procurement method rationaleNot published

Rationale classificationsNot published

Special regimeNot published

Covered byNot published

Submission policyNot published

Selection criteriaNot published

Risk detailsNot published

Planning & early market engagement

BudgetNot published

No-engagement rationaleNot published

Planning documents0

Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

014087-2023-1

Statusactive

SupplierIQVIA Ltd

Contracts

014087-2023-1

Statusactive

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCID	ocds-h6vhtk-0394ea
Latest release ID	014087-2023
Latest release timestamp	Wed May 17 2023 14:17:27 GMT+0000 (Coordinated Universal Time)
Source	find-a-tender
Official notice URL	Not published
Tender status	complete
Procurement method	open
Procurement method details	Open procedure
Main procurement category	services
Above threshold	Not published
Legal basis	32014L0024
Tender period: start	Not published
Tender period: end	Not published
Expression of interest deadline	Not published
Enquiry deadline	Not published
Award period: start	Not published
Award period: end	Not published
Submission method details	Not published
Submission languages	Not published
Electronic catalogue policy	Not published
Total tender value	Not published
Tender lots in source	1
Tender items in source	1
Tender documents in source	0
Awards in latest release	1
Contracts in latest release	1
Parties in latest release	3

Notice history

Date	Event	Reference
17 May 2023	award, contract	014087-2023
6 Jan 2023	tenderUpdate	000366-2023
3 Jan 2023	tender	000101-2023

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON

{
  "id": "014087-2023",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "3",
        "value": 3,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "1",
        "value": 63000,
        "measure": "lowestValidBidValue",
        "currency": "GBP",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 80000,
        "measure": "highestValidBidValue",
        "currency": "GBP",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2023-05-17T15:17:27+01:00",
  "ocid": "ocds-h6vhtk-0394ea",
  "buyer": {
    "id": "GB-FTS-42748",
    "name": "West Hertfordshire Teaching Hospitals NHS Trust"
  },
  "awards": [
    {
      "id": "014087-2023-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-74149",
          "name": "IQVIA Ltd"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-0394ea",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Collaborative procurement, this award notice is for WHTH Surveys contract.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "60%"
            },
            {
              "name": "Price",
              "type": "cost",
              "description": "40%"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKH"
          }
        ]
      }
    ],
    "title": "WHTH Patient & Staff Surveys",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Collaborative procurement, this award notice is for WHTH Surveys contract",
    "classification": {
      "id": "79311000",
      "scheme": "CPV",
      "description": "Survey services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-42748",
      "name": "West Hertfordshire Teaching Hospitals NHS Trust",
      "roles": [
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      "address": {
        "region": "UKH",
        "locality": "Watford",
        "postalCode": "WD18 0HB",
        "countryName": "United Kingdom",
        "streetAddress": "Watford General Hospital, Vicarage Road"
      },
      "details": {
        "url": "https://www.westhertshospitals.nhs.uk/default.asp",
        "buyerProfile": "https://www.hertsprocurement.nhs.uk/joomla/",
        "classifications": [
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      "identifier": {
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      },
      "contactPoint": {
        "name": "Reuben Mckeown",
        "email": "reuben.mckeown@capita.com",
        "telephone": "+44 7740529800"
      }
    },
    {
      "id": "GB-FTS-74149",
      "name": "IQVIA Ltd",
      "roles": [
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      ],
      "address": {
        "region": "UK",
        "locality": "Reading",
        "postalCode": "RG1 3JH",
        "countryName": "United Kingdom",
        "streetAddress": "3 Forbury Place, 23 Forbury Road,"
      },
      "details": {
        "url": "http://www.iqvia.com",
        "scale": "large"
      },
      "identifier": {
        "id": "03022416",
        "legalName": "IQVIA Ltd"
      },
      "contactPoint": {
        "email": "paul.berg@iqvia.com",
        "telephone": "+44 2030755000"
      }
    },
    {
      "id": "GB-FTS-5202",
      "name": "High Court and Court of Appeal of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "Strand"
      },
      "details": {
        "url": "https://www.judiciary.uk/"
      },
      "identifier": {
        "legalName": "High Court and Court of Appeal of England and Wales"
      },
      "contactPoint": {
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  ],
  "language": "en",
  "contracts": [
    {
      "id": "014087-2023-1",
      "status": "active",
      "awardID": "014087-2023-1",
      "dateSigned": "2023-04-21T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}

Complete JSON history (3 releases)

17 May 2023 · 014087-2023 · award, contract

{
  "id": "014087-2023",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
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        "id": "3",
        "value": 3,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "1",
        "value": 63000,
        "measure": "lowestValidBidValue",
        "currency": "GBP",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 80000,
        "measure": "highestValidBidValue",
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      }
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  },
  "date": "2023-05-17T15:17:27+01:00",
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  "buyer": {
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  },
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      "id": "014087-2023-1",
      "status": "active",
      "suppliers": [
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          "id": "GB-FTS-74149",
          "name": "IQVIA Ltd"
        }
      ],
      "relatedLots": [
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  ],
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    "id": "ocds-h6vhtk-0394ea",
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        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Collaborative procurement, this award notice is for WHTH Surveys contract.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "60%"
            },
            {
              "name": "Price",
              "type": "cost",
              "description": "40%"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
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          }
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    ],
    "title": "WHTH Patient & Staff Surveys",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
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    },
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    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
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      "id": "GB-FTS-42748",
      "name": "West Hertfordshire Teaching Hospitals NHS Trust",
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      "address": {
        "region": "UKH",
        "locality": "Watford",
        "postalCode": "WD18 0HB",
        "countryName": "United Kingdom",
        "streetAddress": "Watford General Hospital, Vicarage Road"
      },
      "details": {
        "url": "https://www.westhertshospitals.nhs.uk/default.asp",
        "buyerProfile": "https://www.hertsprocurement.nhs.uk/joomla/",
        "classifications": [
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      "identifier": {
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    },
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  ],
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}

6 Jan 2023 · 000366-2023 · tenderUpdate

{
  "id": "000366-2023",
  "tag": [
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  "date": "2023-01-06T11:53:21Z",
  "ocid": "ocds-h6vhtk-0394ea",
  "buyer": {
    "id": "GB-FTS-42748",
    "name": "West Hertfordshire Teaching Hospitals NHS Trust"
  },
  "tender": {
    "id": "ocds-h6vhtk-0394ea",
    "title": "HWE ICS Patient and Staff Surveys",
    "amendments": [
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        "unstructuredChanges": [
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            "where": {
              "label": "Estimated total value",
              "section": "II.1.5.1"
            },
            "newValue": {
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            },
            "oldValue": {
              "text": "100000.00"
            }
          }
        ]
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "HWE ICS are seeking a sole supplier to provide surveys primarily to West Hertfordshire Teaching Hospital and Hertfordshire Partnership Foundation Trust. The other HWE ICS Trusts, reserve the right to join the contract at any time throughout the duration of the contract subject to agreeing costs and terms in line with the winning tender submission.",
    "classification": {
      "id": "79311000",
      "scheme": "CPV",
      "description": "Survey services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-42748",
      "name": "West Hertfordshire Teaching Hospitals NHS Trust",
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        "locality": "Watford",
        "postalCode": "WD18 0HB",
        "countryName": "United Kingdom",
        "streetAddress": "Watford General Hospital, Vicarage Road"
      },
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        "buyerProfile": "https://www.hertsprocurement.nhs.uk/joomla/"
      },
      "identifier": {
        "legalName": "West Hertfordshire Teaching Hospitals NHS Trust",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
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    },
    {
      "id": "GB-FTS-71983",
      "name": "Hertfordshire Partnership University NHS Foundation Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH",
        "locality": "Hatfield",
        "postalCode": "AL10 8YE",
        "countryName": "United Kingdom",
        "streetAddress": "AL10 8YE"
      },
      "details": {
        "url": "https://www.hpft.nhs.uk/contact-us/",
        "buyerProfile": "https://www.hpft.nhs.uk/contact-us/"
      },
      "identifier": {
        "legalName": "Hertfordshire Partnership University NHS Foundation Trust",
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      },
      "contactPoint": {
        "email": "reuben.mckeown@capita.com"
      }
    },
    {
      "id": "GB-FTS-71984",
      "name": "The Princess Alexandra Hospital NHS Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH",
        "locality": "Harlow",
        "postalCode": "CM20 1QX",
        "countryName": "United Kingdom",
        "streetAddress": "Hamstel Road, Harlow, Essex, CM20 1QX"
      },
      "details": {
        "url": "https://www.pah.nhs.uk/",
        "buyerProfile": "https://www.pah.nhs.uk/"
      },
      "identifier": {
        "legalName": "The Princess Alexandra Hospital NHS Trust",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "email": "reuben.mckeown@capita.com"
      }
    },
    {
      "id": "GB-FTS-71985",
      "name": "Hertfordshire Community NHS Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH",
        "locality": "Welwyn Garden City",
        "postalCode": "AL7 1BW",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 1a, Howard Court 14 Tewin Road Welwyn Garden City AL7 1BW"
      },
      "details": {
        "url": "https://www.hct.nhs.uk/",
        "buyerProfile": "https://www.hct.nhs.uk/"
      },
      "identifier": {
        "legalName": "Hertfordshire Community NHS Trust",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "email": "reuben.mckeown@capita.com"
      }
    },
    {
      "id": "GB-FTS-71986",
      "name": "East and North Hertfordshire NHS Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH",
        "locality": "Stevenage",
        "postalCode": "SG1 4AB",
        "countryName": "United Kingdom",
        "streetAddress": "Lister Hospital, Coreys Mill Lane, Stevenage, SG1 4AB"
      },
      "details": {
        "url": "https://www.enherts-tr.nhs.uk/",
        "buyerProfile": "https://www.enherts-tr.nhs.uk/"
      },
      "identifier": {
        "legalName": "East and North Hertfordshire NHS Trust",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "email": "reuben.mckeown@capita.com"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

3 Jan 2023 · 000101-2023 · tender

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  "tag": [
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  "date": "2023-01-03T17:25:10Z",
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  },
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    "id": "ocds-h6vhtk-0394ea",
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        "id": "1",
        "value": {
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        },
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        "renewal": {
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        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "HWE ICS are seeking a sole supplier to provide surveys primarily to West Hertfordshire Teaching Hospital and Hertfordshire Partnership Foundation Trust. The other HWE ICS Trusts, reserve the right to join the contract at any time throughout the duration of the contract subject to agreeing costs and terms in line with the winning tender submission.",
        "contractPeriod": {
          "durationInDays": 1080
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        "submissionTerms": {
          "variantPolicy": "notAllowed"
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      }
    ],
    "items": [
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    ],
    "title": "HWE ICS Patient and Staff Surveys",
    "value": {
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      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
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    "bidOpening": {
      "date": "2023-02-09T12:00:00Z"
    },
    "legalBasis": {
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    "awardPeriod": {
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    },
    "description": "HWE ICS are seeking a sole supplier to provide surveys primarily to West Hertfordshire Teaching Hospital and Hertfordshire Partnership Foundation Trust. The other HWE ICS Trusts, reserve the right to join the contract at any time throughout the duration of the contract subject to agreeing costs and terms in line with the winning tender submission.",
    "tenderPeriod": {
      "endDate": "2023-01-09T15:00:00Z"
    },
    "communication": {
      "atypicalToolUrl": "https://health-family.force.com/s/Welcome"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "79311000",
      "scheme": "CPV",
      "description": "Survey services"
    },
    "crossBorderLaw": "N/A",
    "submissionTerms": {
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      ],
      "bidValidityPeriod": {
        "endDate": "2023-09-01T23:59:59+01:00"
      }
    },
    "submissionMethod": [
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      "written"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://health-family.force.com/s/Welcome",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-42748",
      "name": "West Hertfordshire Teaching Hospitals NHS Trust",
      "roles": [
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      ],
      "address": {
        "region": "UKH",
        "locality": "Watford",
        "postalCode": "WD18 0HB",
        "countryName": "United Kingdom",
        "streetAddress": "Watford General Hospital, Vicarage Road"
      },
      "details": {
        "url": "https://www.westhertshospitals.nhs.uk/default.asp",
        "buyerProfile": "https://www.hertsprocurement.nhs.uk/joomla/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "West Hertfordshire Teaching Hospitals NHS Trust"
      },
      "contactPoint": {
        "url": "https://health-family.force.com/s/Welcome",
        "name": "Reuben Mckeown",
        "email": "reuben.mckeown@capita.com",
        "telephone": "+44 7740529800"
      }
    },
    {
      "id": "GB-FTS-71983",
      "name": "Hertfordshire Partnership University NHS Foundation Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH",
        "locality": "Hatfield",
        "postalCode": "AL10 8YE",
        "countryName": "United Kingdom",
        "streetAddress": "AL10 8YE"
      },
      "details": {
        "url": "https://www.hpft.nhs.uk/contact-us/",
        "buyerProfile": "https://www.hpft.nhs.uk/contact-us/"
      },
      "identifier": {
        "legalName": "Hertfordshire Partnership University NHS Foundation Trust"
      },
      "contactPoint": {
        "email": "reuben.mckeown@capita.com"
      }
    },
    {
      "id": "GB-FTS-71984",
      "name": "The Princess Alexandra Hospital NHS Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH",
        "locality": "Harlow",
        "postalCode": "CM20 1QX",
        "countryName": "United Kingdom",
        "streetAddress": "Hamstel Road, Harlow, Essex, CM20 1QX"
      },
      "details": {
        "url": "https://www.pah.nhs.uk/",
        "buyerProfile": "https://www.pah.nhs.uk/"
      },
      "identifier": {
        "legalName": "The Princess Alexandra Hospital NHS Trust"
      },
      "contactPoint": {
        "email": "reuben.mckeown@capita.com"
      }
    },
    {
      "id": "GB-FTS-71985",
      "name": "Hertfordshire Community NHS Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH",
        "locality": "Welwyn Garden City",
        "postalCode": "AL7 1BW",
        "countryName": "United Kingdom",
        "streetAddress": "Unit 1a, Howard Court 14 Tewin Road Welwyn Garden City AL7 1BW"
      },
      "details": {
        "url": "https://www.hct.nhs.uk/",
        "buyerProfile": "https://www.hct.nhs.uk/"
      },
      "identifier": {
        "legalName": "Hertfordshire Community NHS Trust"
      },
      "contactPoint": {
        "email": "reuben.mckeown@capita.com"
      }
    },
    {
      "id": "GB-FTS-71986",
      "name": "East and North Hertfordshire NHS Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH",
        "locality": "Stevenage",
        "postalCode": "SG1 4AB",
        "countryName": "United Kingdom",
        "streetAddress": "Lister Hospital, Coreys Mill Lane, Stevenage, SG1 4AB"
      },
      "details": {
        "url": "https://www.enherts-tr.nhs.uk/",
        "buyerProfile": "https://www.enherts-tr.nhs.uk/"
      },
      "identifier": {
        "legalName": "East and North Hertfordshire NHS Trust"
      },
      "contactPoint": {
        "email": "reuben.mckeown@capita.com"
      }
    },
    {
      "id": "GB-FTS-5202",
      "name": "High Court and Court of Appeal of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "Strand"
      },
      "details": {
        "url": "https://www.judiciary.uk/"
      },
      "identifier": {
        "legalName": "High Court and Court of Appeal of England and Wales"
      },
      "contactPoint": {
        "email": "InternationalRelationsJudicialOffice@judiciary.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

WHTH Patient & Staff Surveys

What is being bought

Delivery location

Categories

Lot details

Lot 1

What is included

Comparable-procurement analytics

Price-outcome signal

Procurement strategy & market signals

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014087-2023-1

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014087-2023-1

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All source data