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AwardedFind a Tender · award

Whole Family Support Framework Agreement

Buyer: South Ayrshire Council →

BuyerSouth Ayrshire Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published2 May 2025

What is being bought

Whole Family Support Framework Agreement - Universal Whole Family Support Service in Ayr (Including Troon, Prestwick, and surrounding villages), North and South Carrick and Advocacy to Children and Young People

Delivery location

UKM94 · UKM94 · UKM94

Categories

Social work services without accommodation 85312000Guidance and counselling services 85312300Counselling services 85312320Welfare services not delivered through residential institutions 85312400

Lot details

Universal Whole Family Support Service – North and South Carrick

Universal Whole Family Support Service The aim of this service is to signpost and/or provider a flexible range of supports to families who are requesting early help. The service will primarily take referrals from families and other professionals and should be able to respond to needs quickly and with a flexible approach. The range of services should be based on whole family wellbeing, with a focus on early and preventative interventions which help families meet their specific needs and to avoid crisis. It is proposed the service will provide help to children, young people, parents, and carers with children aged 0 – 18 years.

Statuscancelled

Award criteria
Quality — 100
price — 0

Universal Whole Family Support Service - Ayr (Including Troon, Prestwick, and surrounding Villages)

Universal Whole Family Support Service The aim of this service is to signpost and/or provider a flexible range of supports to families who are requesting early help. The service will primarily take referrals from families and other professionals and should be able to respond to needs quickly and with a flexible approach. The range of services should be based on whole family wellbeing, with a focus on early and preventative interventions which help families meet their specific needs and to avoid crisis. It is proposed the service will provide help to children, young people, parents, and carers with children aged 0 – 18 years.

Statuscancelled

Award criteria
Quality — 100
price — 0

Advocacy to Children and Young People

Advocacy The aim of the service is to provide an advocacy service to children and young people aged 0 – 25 years, residing within South Ayrshire and children and young people who South Ayrshire Council are responsible for but may live out with South Ayrshire. Professional advocacy will mainly be provided to children and young people, some of whom may have additional support needs and who are considered to be: .on the edges of care, including children subject to Child Protection measures .care experienced .children under 16 years who are subject to compulsory measures under the Mental Health (Care and Treatment) (Scotland) Act 2000

Statuscancelled

Award criteria
Quality — 100
price — 0

What is included

ItemCategoryQuantity
1Social work services without accommodationNot published
2Guidance and counselling servicesNot published
3Counselling servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Social work services without accommodation (85312000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8538,3711 median · 19.7 average (22,929 of 38,371 with a bid count)1.8 average (24,590 of 38,371 with named award suppliers)10 comparable price pairs
Same buyer541 median · 4.3 average (41 of 54 with a bid count)1.7 average (41 of 54 with named award suppliers)Not published
Delivery region: UKM94631 median · 3.9 average (50 of 63 with a bid count)1.5 average (50 of 63 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Universal Whole Family Support Service - Ayr (Including Troon, Prestwick, and surrounding Villages)

Statusactive
SupplierBarnardo's

Advocacy to Children and Young People

Statusactive
SupplierBarnardo's

Contracts

Universal Whole Family Support Service - Ayr (Including Troon, Prestwick, and surrounding Villages)

Statusactive
Value£1,200,000

Universal Whole Family Support Service – North and South Carrick

Statusactive
Value£500,000

Advocacy to Children and Young People

Statusactive
Value£394,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04c5fe
Latest release ID018753-2025
Latest release timestampFri May 02 2025 12:05:09 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source3
Tender items in source3
Tender documents in source0
Awards in latest release3
Contracts in latest release3
Parties in latest release4

Notice history

DateEventReference
2 May 2025award, contract018753-2025
10 Dec 2024tender039744-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (2 releases)
2 May 2025 · 018753-2025 · award, contract
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        "deliveryAddresses": [
          {
            "region": "UKM94"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85312300",
            "scheme": "CPV",
            "description": "Guidance and counselling services"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryAddresses": [
          {
            "region": "UKM94"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85312320",
            "scheme": "CPV",
            "description": "Counselling services"
          }
        ]
      }
    ],
    "title": "Whole Family Support Framework Agreement",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "techniques": {
      "hasFrameworkAgreement": true
    },
    "description": "Whole Family Support Framework Agreement - Universal Whole Family Support Service in Ayr (Including Troon, Prestwick, and surrounding villages), North and South Carrick and Advocacy to Children and Young People",
    "classification": {
      "id": "85312400",
      "scheme": "CPV",
      "description": "Welfare services not delivered through residential institutions"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-4854",
      "name": "South Ayrshire Council",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UKM94",
        "locality": "Ayr",
        "postalCode": "KA7 1DR",
        "countryName": "United Kingdom",
        "streetAddress": "County Buildings, Wellington Square"
      },
      "details": {
        "url": "http://www.south-ayrshire.gov.uk/procurement/",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00405",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "South Ayrshire Council"
      },
      "contactPoint": {
        "email": "Procurement@south-ayrshire.gov.uk",
        "telephone": "+44 3001230900"
      }
    },
    {
      "id": "GB-FTS-13463",
      "name": "Barnardo's",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM75",
        "locality": "Edinburgh",
        "postalCode": "EH14 1ED",
        "countryName": "United Kingdom",
        "streetAddress": "111 Oxgangs Road North, Edinburgh"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Barnardo's"
      }
    },
    {
      "id": "GB-FTS-123256",
      "name": "Stepping Stones for Families",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM82",
        "locality": "Paisley",
        "postalCode": "PA1 1JS",
        "countryName": "United Kingdom",
        "streetAddress": "Studio 3003a Mile End Mill, 12 Seedhill Road"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Stepping Stones for Families"
      }
    },
    {
      "id": "GB-FTS-11690",
      "name": "Ayr Sheriff Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Ayr",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Ayr Sheriff Court"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "018753-2025-1",
      "title": "Universal Whole Family Support Service - Ayr (Including Troon, Prestwick, and surrounding Villages)",
      "value": {
        "amount": 1200000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018753-2025-1",
      "dateSigned": "2025-04-25T00:00:00+01:00"
    },
    {
      "id": "018753-2025-2",
      "title": "Universal Whole Family Support Service – North and South Carrick",
      "value": {
        "amount": 500000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018753-2025-2",
      "dateSigned": "2025-04-25T00:00:00+01:00"
    },
    {
      "id": "018753-2025-3",
      "title": "Advocacy to Children and Young People",
      "value": {
        "amount": 394000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "018753-2025-3",
      "dateSigned": "2025-04-25T00:00:00+01:00"
    }
  ],
  "description": "(SC Ref:797849)",
  "initiationType": "tender"
}
10 Dec 2024 · 039744-2024 · tender
{
  "id": "039744-2024",
  "tag": [
    "tender"
  ],
  "date": "2024-12-10T12:01:20Z",
  "ocid": "ocds-h6vhtk-04c5fe",
  "buyer": {
    "id": "GB-FTS-4854",
    "name": "South Ayrshire Council"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000785381"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-04c5fe",
    "lots": [
      {
        "id": "1",
        "title": "Universal Whole Family Support Service – North and South Carrick",
        "status": "active",
        "hasOptions": false,
        "hasRenewal": false,
        "description": "Universal Whole Family Support Service\nThe aim of this service is to signpost and/or provider a flexible range of supports to families who are requesting early help.\nThe service will primarily take referrals from families and other professionals and should be able to respond to needs quickly and with a flexible approach.\nThe range of services should be based on whole family wellbeing, with a focus on early and preventative interventions which help families meet their specific needs and to avoid crisis.\nIt is proposed the service will provide help to children, young people, parents, and carers with children aged 0 – 18 years.\nAdvocacy\nThe aim of the service is to provide an advocacy service to children and young people aged 0 – 25 years, residing within South Ayrshire and children and young people who South Ayrshire Council are responsible for but may live out with South Ayrshire.  Professional advocacy will mainly be provided to children and young people, some of whom may have additional support needs and who are considered to be:\n. on the edges of care, including children subject to Child Protection measures\n. care experienced\n. children under 16 years who are subject to compulsory measures under the Mental Health (Care and Treatment) (Scotland) Act 2000",
        "awardCriteria": {
          "criteria": [
            {
              "name": "QUALITY",
              "type": "quality",
              "description": "100"
            },
            {
              "type": "price",
              "description": "0"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1440
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "2",
        "title": "Universal Whole Family Support Service - Ayr (Including Troon, Prestwick, and surrounding Villages)",
        "status": "active",
        "hasOptions": false,
        "hasRenewal": false,
        "description": "Universal Whole Family Support Service\nThe aim of this service is to signpost and/or provider a flexible range of supports to families who are requesting early help.\nThe service will primarily take referrals from families and other professionals and should be able to respond to needs quickly and with a flexible approach.\nThe range of services should be based on whole family wellbeing, with a focus on early and preventative interventions which help families meet their specific needs and to avoid crisis.\nIt is proposed the service will provide help to children, young people, parents, and carers with children aged 0 – 18 years.\nAdvocacy\nThe aim of the service is to provide an advocacy service to children and young people aged 0 – 25 years, residing within South Ayrshire and children and young people who South Ayrshire Council are responsible for but may live out with South Ayrshire.  Professional advocacy will mainly be provided to children and young people, some of whom may have additional support needs and who are considered to be:\n.on the edges of care, including children subject to Child protection measures\n.care experienced\n.children under 16 years who are subject to compulsory measures under the Mental Health (Care and Treatment) (Scotland) Act 2000",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1440
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "3",
        "title": "Advocacy to Children and Young People",
        "status": "active",
        "hasOptions": false,
        "hasRenewal": false,
        "description": "Universal Whole Family Support Service\nThe aim of this service is to signpost and/or provider a flexible range of supports to families who are requesting early help.\nThe service will primarily take referrals from families and other professionals and should be able to respond to needs quickly and with a flexible approach.\nThe range of services should be based on whole family wellbeing, with a focus on early and preventative interventions which help families meet their specific needs and to avoid crisis.\nIt is proposed the service will provide help to children, young people, parents, and carers with children aged 0 – 18 years.\nAdvocacy\nThe aim of the service is to provide an advocacy service to children and young people aged 0 – 25 years, residing within South Ayrshire and children and young people who South Ayrshire Council are responsible for but may live out with South Ayrshire.  Professional advocacy will mainly be provided to children and young people, some of whom may have additional support needs and who are considered to be:\n.on the edges of care, including children subject to Child Protection measures\n.care experienced\n.children under 16 years who are subject to compulsory measures under the Mental Health (Care and Treatment) (Scotland) Act 2000",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1440
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKM94"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85312000",
            "scheme": "CPV",
            "description": "Social work services without accommodation"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UKM94"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85312300",
            "scheme": "CPV",
            "description": "Guidance and counselling services"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryAddresses": [
          {
            "region": "UKM94"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85312320",
            "scheme": "CPV",
            "description": "Counselling services"
          }
        ]
      }
    ],
    "title": "Whole Family Support Framework Agreement",
    "value": {
      "amount": 2092000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "bidOpening": {
      "date": "2025-01-23T12:00:00Z"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "maximumLotsBidPerSupplier": 2,
      "maximumLotsAwardedPerSupplier": 2
    },
    "recurrence": {
      "description": "October 2028"
    },
    "techniques": {
      "frameworkAgreement": {
        "maximumParticipants": 3
      },
      "hasFrameworkAgreement": true
    },
    "awardPeriod": {
      "startDate": "2025-01-23T12:00:00Z"
    },
    "description": "Whole Family Support Framework Agreement",
    "tenderPeriod": {
      "endDate": "2025-01-23T12:00:00Z"
    },
    "contractTerms": {
      "performanceTerms": "Please refer to Procurement documents",
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "hasRecurrence": true,
    "classification": {
      "id": "85312400",
      "scheme": "CPV",
      "description": "Welfare services not delivered through residential institutions"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "durationInDays": 120
      }
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "economic",
          "appliesTo": [
            "supplier"
          ],
          "description": "Insurances:\nEmployers Liability Insurance (Compulsory) = 10 million GBP in respect of each claim without limit to the number of claims.\nPublic Liability Insurance = 5 million GBP in respect of each claim without limit to the number of claims.\nMotor Vehicle Insurance = Minimum Third-Party Motor Vehicle Liability in respect of any motor vehicle or plated plant used.\nEvidence for insurance requirements will be requested at the “Request For Documentation” Stage.\nDocumentation requested for the above insurances will include the names of insurers, policy numbers, expiry dates, limits of any one incident, annual aggregate caps, excesses and claims handling procedures.\nFinancial Standing:\nThe Council will access a Creditsafe report for a Tenderer’s organisation and use the information contained within to assist with the assessment of the Tenderer’s economic and financial standing.\nIn the event that this analysis is unavailable or unsatisfactory the Council will request the following information below:\nA copy of the organisation’s audited accounts or equivalent for the most recent 2 years, along with details of any significant changes since the last year end.\nOR\nA statement of the organisation's turnover; profit and cash flow for the most recent full year of trading or where a full year trading has not been completed the same information for the period applicable. NOTE if this information is not available in an audited format Tenderers may be required to provide an end of period balance sheet or make the response specified below.\nOR\nIf Tenderers are unable to provide the information requested above, they may be required to provide additional information and documentation that will give the Authority the assurance that they are capable of carrying out any subsequent awarded contract. For example, a statement of their organisation's cash flow forecast for the current year and a letter from the organisation's bank outlining the current cash and credit position or other alternative means of demonstrating financial standing.\nOnce the Council has received and considered such financial information as is made available in line with the requirements above, the Council shall have discretion to ask Tenderers to provide either a parent company guarantee and/or a guarantee from an agreed financial institution as it considers appropriate (acting reasonably).\nIn the event that additional measures are requested, the Council shall, in its sole discretion, determine the terms of those measures that it deems as acceptable.  If Tenderers cannot provide measures to the satisfaction of the Council then their submission may be rejected.\nEvidence for this requirement may be requested at the “Request For Documentation” Stage."
        },
        {
          "type": "technical",
          "appliesTo": [
            "supplier"
          ],
          "description": "Tenderers will be required to provide evidence of having the necessary capacity and capability to deliver the requirements for the Whole Family Support Service. The below requirements will be requested at the “Request for Documentation” Stage:\nTwo (2) examples of the provision of similar services may be requested and must be from within the last 3 years for goods and services and within the last 5 years of work contracts.\nIf Tenderers are unable to provide two (2) examples the tenderer may be required to explain why examples cannot be provided.\nTenderers may also be required to provide:\nTechnical Skills\nA statement of the relevant professional and technical skills available within your organisation; or where applicable, consortium members and/or named sub-contractors in relation to this procurement exercise.\nGuidance\nThe buyer will use the information you provide to evaluate whether your organisation; consortium members and/or named sub-contractors have the relevant professional and technical skills required for this procurement exercise.\nTechnical Resources\nA statement of the relevant technical resources such as the tools, plant, facilities and technical equipment available to your organisation, or where applicable, consortium members and/or named sub-contractors in relation to this procurement exercise.\nGuidance\nThe buyer will use the information you provide to evaluate whether your organisation; consortium members and/or named sub-contractors have the relevant technical resources for this procurement exercise.\nTechnical Confirmation\nIf available, copies of completion certificates or customers' written declaration which validates the examples you have provided.\nGuidance\nIf you cannot provide certificates or customer declarations the Authority may choose to contact customers cited directly in order to validate the experience examples you have provided without any further reference to you."
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html?VISITORID=d294e79c-a4a9-48dd-9f20-50a8cd5a40c6&_ncp=1733828438875.15025-1",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-4854",
      "name": "South Ayrshire Council",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UKM94",
        "locality": "Ayr",
        "postalCode": "KA7 1DR",
        "countryName": "United Kingdom",
        "streetAddress": "County Buildings, Wellington Square"
      },
      "details": {
        "url": "http://www.south-ayrshire.gov.uk/procurement/",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00405",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "South Ayrshire Council"
      },
      "contactPoint": {
        "url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html?VISITORID=d294e79c-a4a9-48dd-9f20-50a8cd5a40c6&_ncp=1733828438875.15025-1",
        "email": "Procurement@south-ayrshire.gov.uk",
        "telephone": "+44 3001230900"
      }
    },
    {
      "id": "GB-FTS-11690",
      "name": "Ayr Sheriff Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Ayr",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Ayr Sheriff Court"
      }
    }
  ],
  "language": "en",
  "description": "Please refer to Procurement documents\nThe buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 27964. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343\nCommunity benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\nA summary of the expected community benefits has been provided as follows:\nThis procurement will include a Community Benefit requirement.\nIt has become clear that there is scope within the Procurement Reform (Scotland) Act 2014 which applies to public contracts, to use contracts to deliver wider social benefits such as:\n.Targeted recruitment and training (providing employment and training opportunities/Apprenticeships)\n.SME and social enterprise development\n.Community engagement\nAs part of your tender response, Tenderers are requested to provide an outline of all community benefits they can offer for this contract.\n(SC Ref:785381)",
  "initiationType": "tender"
}