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Published 26 Mar 2026, 13:13 GMT

Official UK procurement notice

West Norfolk PCN Framework Providers Home Support

Official notice

Authority: Norfolk County Council (Local council)

Framework agreement2 lotsServicesOpen procedureSME suitableAcceleratedMax 2 lots per supplier
Sectors: Health & Social Care (85) Delivery: East of England (UKH16)
Framework ceiling (notional)£7,912,667total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 15 Apr 2026awarded 14 Sept 2026
Lots 2max 2 won per supplier
Framework period 8 yrs 8 moends 26 Jan 2035 · starts 1 Jun 2026

What is being bought2 lots · detail below

Published requirement description

Norfolk County Council awarded placements on two Lots of the 'Framework for Home Support Providers for West and North Norfolk' (Notice identifier: 2025/S 000-000628) which was procured under the PCR2015 Light Touch Regime.

The Council have appointed two framework providers to deliver home support services in specific Primary Care Network (PCN) areas within West Norfolk.

The intention is that the Framework Providers will deliver up to 30% of the PCN Home Support hours under a Principal Framework Provider (who was appointed through a separate

procurement). The Principal Provider retains 70% of the PCN home support hours.

The two Lots requiring additional framework providers in West Norfolk were:

  1. King's Lynn (one provider)
  2. Fens and Brecks (two providers)

CPV: Social work services without accommodation

How this framework works

From the published notice
Bids received
10 bids on the busiest of 2 lots · 2 suppliers appointed
Framework period

8 yrs 8 mo from 1 Jun 2026, This requirement falls under the Light Touch Regime of the Public Contract Regulations 2015, as such the Council has flexibility around the length of a framework.

Lots and requirements (2)Procurement structure

2 lots · all with a published value · win at most 2 of them · same evaluation weights on every lot
Lot #1King's LynnAwarded 8 yrs 8 moPublished value£3,795,012

The Council appointed one framework provider to deliver home support services in King's Lynn Primary Care Network (PCN). The intention is that framework providers will deliver 30% of the hours and the remaining 70% will be delivered by a Principal Provider (appointed through a separate procurement) for the PCN.

Contract period: 1 Jun 2026 – 26 Jan 2035 (8 yrs 8 mo)
Delivery: East of England
Variant bids: not allowed
85312000 Social work services without accommodation
Lot #2Fens and BrecksAwarded 8 yrs 6 moPublished value£4,117,655

The Council awarded agreements to two framework providers to deliver home support services in Fens and Brecks Primary Care Network (PCN). The intention is that framework providers will

deliver 30% of the hours and the remaining 70% will be delivered by a Principal Provider (appointed through a separate procurement) for the PCN.

Contract period: 1 Aug 2026 – 26 Jan 2035 (8 yrs 6 mo)
Delivery: East of England
Variant bids: not allowed
85312000 Social work services without accommodation

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 100%
Published award criteria (2)
  • Quality: 100
  • Price: 0
Conditions of participation1
  • Suitability

    as per the Invitation to Tender Documentation

What this means for your bid
  • “West Norfolk PCN Framework Providers Home Support” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
26 Mar 2026, 13:13 GMT
Last source update
14 Sept 2026, 16:48 BST
Award evaluation window
15 Apr 2026 – …
Authority reference
NCCT43349
FTS notice number
2026/S 000-087043
Accelerated
Utilising PCR2015 Light Touch Regime to accelerate the tendering time.
Classification (CPV)
Social work services without accommodation
Delivery area
East of England (UKH16)
Official registry OCID
ocds-h6vhtk-06751a Find a Tender
Review and risk notes
Review procedure

Precise information on deadline(s) for lodging appeals: The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).

Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Appointment period ends
15 Apr 2026, 16:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
15 Apr 2026, 16:01 BST
Detailed submission instructions & authority contactsFrom official release

in-tendhost.co.uk/norfolkcc/aspx/Home ↗

Timeline

15 Apr 2026 → 14 Sept 2026 · 4 dates
  1. Admission / appointment period ends192 days ago · period end, not a bid countdown
    15 Apr 2026, 16:00 BST
  2. Bids opened192 days ago
    15 Apr 2026, 16:01 BST
  3. Contract starts146 days ago
    1 Jun 2026, 00:00 BST
  4. Notice published40 days ago
    14 Sept 2026, 16:48 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    14 Sept 2026, 16:48 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 2admitted to the panel · see the list ↓
Bids received 1010 from SMEs · busiest of 2 lots
Contracts signed 3latest 14 Sept 2026

3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 2 of these contracts carry the same published figure, £4,117,655, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Provision of Home Support Services in West Norfolk Lot 1 - King's Lynn

    Signed
    14 Sept 2026
    Value
    £3,795,012
    Period
    … – 26 Jan 2035
    Status
    active

  • Provision of Home Support Services in West Norfolk Lot 2 - Fens and Brecks

    Signed
    14 Sept 2026
    Value
    ceiling above
    Period
    … – 26 Jan 2035
    Status
    active

  • Provision of Home Support Services in West Norfolk Lot 2 - Fens and Brecks

    Signed
    14 Sept 2026
    Value
    ceiling above
    Period
    … – 26 Jan 2035
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · King's Lynn10bids · 10 electronic10——
2 · Fens and Brecks9bids · 9 electronic9——

Contracting authority & participating public bodies

Norfolk County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services County Hall, Martineau Lane, Norwich, East of England, NR12DHContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • NPLawReview body Norwich
  • The High Court of England and WalesReview body London

Framework contractors & participating bidders

2 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria