Website Hosting and Support

{
  "id": "079790-2025",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2025-12-04T14:31:42Z",
  "ocid": "ocds-h6vhtk-05d1bd",
  "buyer": {
    "id": "GB-PPON-PVRH-3373-HNXR",
    "name": "Housing Ombudsman Service"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "72000000",
              "scheme": "CPV",
              "description": "IT services: consulting, software development, Internet and support"
            }
          ]
        }
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-SC221925",
          "name": "CIVIC COMPUTING LIMITED"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-05d1bd",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "Website Hosting and Support",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "G-Cloud 14 services required\n• Ongoing maintenance, hosting & support of HOS's existing website\n• Regular patching and upkeep of security protocols to maintain continuity of service\n• Website development work where requested\n• Carrying out annual accessibility audits to maintain access\n• Capture of website analytics\n• Training needs as and required\n• Ongoing maintenance and development work on the online webform - this is an area we\nfrequently update and needs specialist attention\nAdditional Services\n• Capture, display and publication of HOS's determination cases and landlord\nperformance reports for public view and download if required.\n• Support of webchat functionality by outsourced enquiries services partner.\n• UIX support services to ensure smart user engagement with our products.",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Below threshold - without competition"
  },
  "parties": [
    {
      "id": "GB-PPON-PVRH-3373-HNXR",
      "name": "Housing Ombudsman Service",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI42",
        "country": "GB",
        "locality": "London",
        "postalCode": "E14 4PU",
        "countryName": "United Kingdom",
        "streetAddress": "10 South Colonnade, Canary Wharf"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PVRH-3373-HNXR",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@housing-ombudsman.org.uk"
      }
    },
    {
      "id": "GB-COH-SC221925",
      "name": "CIVIC COMPUTING LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM75",
        "country": "GB",
        "locality": "Edinburgh",
        "postalCode": "EH2 4AX",
        "countryName": "United Kingdom",
        "streetAddress": "12 South Charlotte Street"
      },
      "details": {
        "url": "https://www.civicuk.com/",
        "vcse": false,
        "scale": "sme"
      },
      "identifier": {
        "id": "SC221925",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "tenders@civicuk.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PGGB-2753-ZCBL",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "1",
      "value": {
        "amount": 66667,
        "currency": "GBP",
        "amountGross": 80000
      },
      "period": {
        "endDate": "2026-11-30T23:59:59Z",
        "startDate": "2025-12-01T00:00:00Z",
        "maxExtentDate": "2027-11-30T23:59:59Z"
      },
      "status": "active",
      "awardID": "1",
      "options": {
        "description": "A variation form can  be used in order to change the Call-Off Contract in accordance with Clause 32 (Variation process)"
      },
      "renewal": {
        "description": "This Call-Off Contract can be extended by the Buyer for one period of up to 12 months, by giving the Supplier 30 days written notice before its expiry."
      },
      "documents": [
        {
          "id": "079790-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/079790-2025",
          "format": "text/html",
          "noticeType": "UK7",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "datePublished": "2025-12-04T14:31:42Z"
        }
      ],
      "dateSigned": "2025-12-01T00:00:00Z",
      "hasOptions": true,
      "hasRenewal": true,
      "aboveThreshold": false
    }
  ],
  "initiationType": "tender"
}

{
  "id": "067536-2025",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2025-10-22T14:49:22+01:00",
  "ocid": "ocds-h6vhtk-05d1bd",
  "buyer": {
    "id": "GB-PPON-PVRH-3373-HNXR",
    "name": "Housing Ombudsman Service"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "72000000",
              "scheme": "CPV",
              "description": "IT services: consulting, software development, Internet and support"
            }
          ]
        }
      ],
      "value": {
        "amount": 50000,
        "currency": "GBP",
        "amountGross": 60000
      },
      "status": "pending",
      "renewal": {
        "description": "This Call-off Contract can be extended by the Buyer for 1\nperiod of up to 12 months, by giving the Supplier 3\nmonths written notice before its expiry."
      },
      "documents": [
        {
          "id": "067536-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/067536-2025",
          "format": "text/html",
          "noticeType": "UK5",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2025-10-22T14:49:22+01:00"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-SC221925",
          "name": "CIVIC COMPUTING LIMITED"
        }
      ],
      "hasRenewal": true,
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2025-11-20T23:59:59Z"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": false,
      "contractPeriod": {
        "endDate": "2026-11-30T23:59:59Z",
        "startDate": "2025-12-01T00:00:00Z",
        "maxExtentDate": "2027-11-30T23:59:59Z"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-05d1bd",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "Website Hosting and Support",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "To secure a supplier who is capable of maintaining and developing our existing WordPress website. \nG-Cloud 14 services required\n•\tOngoing maintenance, hosting & support of HOS's existing website\n•\tRegular patching and upkeep of security protocols to maintain continuity of service\n•\tWebsite development work where requested\n•\tCarrying out annual accessibility audits to maintain access\n•\tCapture of website analytics\n•\tTraining needs as and required\n•\tOngoing maintenance and development work on the online webform -  this is an area we frequently update and needs specialist attention\nAdditional Services\n•\tCapture, display and publication of HOS's determination cases and landlord performance reports for public view and download if required. \n•\tSupport of webchat functionality by outsourced enquiries services partner.\n•\tUIX support services to ensure smart user engagement with our products.",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Below threshold - without competition"
  },
  "parties": [
    {
      "id": "GB-PPON-PVRH-3373-HNXR",
      "name": "Housing Ombudsman Service",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI42",
        "country": "GB",
        "locality": "London",
        "postalCode": "E14 4PU",
        "countryName": "United Kingdom",
        "streetAddress": "10 South Colonnade, Canary Wharf"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PVRH-3373-HNXR",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@housing-ombudsman.org.uk"
      }
    },
    {
      "id": "GB-COH-SC221925",
      "name": "CIVIC COMPUTING LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM75",
        "country": "GB",
        "locality": "Edinburgh",
        "postalCode": "EH2 4AX",
        "countryName": "United Kingdom",
        "streetAddress": "12 South Charlotte Street"
      },
      "details": {
        "url": "https://www.civicuk.com/",
        "vcse": false,
        "scale": "sme"
      },
      "identifier": {
        "id": "SC221925",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "tenders@civicuk.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PGGB-2753-ZCBL",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}